Director Quality Management

NovAtel Inc.; Calgary; On-site; CAD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a Director of Quality to lead quality assurance and continuous improvement initiatives across its global operations. This pivotal role involves developing quality programs, ensuring compliance with industry standards, and driving transformation within the organization. The ideal candidate will possess deep expertise in quality management, with a strong focus on customer satisfaction and process efficiency. Join a forward-thinking company dedicated to innovation and excellence, where your contributions will directly impact product quality and operational success. If you're ready to take on a leadership role in a dynamic environment, this opportunity is for you.

Qualifications

• 10+ years leading quality teams with expertise in automotive standards.
• Experience in organizational transformations and quality audits.

Responsibilities

• Develop and maintain a quality assurance program for products and services.
• Implement quality control processes and ensure compliance with standards.

Skills

Quality Assurance

Quality Control

Standards Compliance

Process Improvement

Customer Feedback Analysis

Supplier Quality Management

Documentation and Record Keeping

Transformation Leadership

Technical Understanding

Lean Six Sigma

Education

Formal training as a quality auditor

10 years of experience in quality management

Job description

Overview

Hexagon Autonomous Solutions is looking for a Director of Quality to oversee and integrate the quality and continuous improvement functions across the organization's multinational and multi-business unit operations. This role is responsible for working with a community ensuring that all practices meet company quality standards and to continue to improve upon the business’s product quality delivered to the customer and the efficiencies to produce these products. The role will co-operatively define global strategies for quality management in line with overall division strategies.

The Location: Hexagon is a global company with offices around the world. This position is based in Calgary, Alberta or Tucson, Arizona.

Responsibilities

As our Director of Quality, responsibilities include:

• Quality Assurance: Develop and maintain a quality assurance program that guarantees all products and services meet the required standards before reaching the customer or end-user.
• Quality Control: Implement quality control processes to monitor and test products and services continuously, identifying areas for improvement and ensuring consistency.
• Standards Compliance: Ensure that all business practices align with industry standards, such as ISO 9001, and that the company is prepared for audits and certifications.
• Process Improvement: Utilize methodologies like Six Sigma or Lean to analyze processes, reduce waste, and increase efficiency, thereby improving overall quality.
• Customer Feedback: In concert with Operations and Sales, establish systems for collecting and analyzing customer feedback to inform quality improvements and address any issues promptly.
• Supplier Quality: In concert with Operations, work closely with suppliers to develop quality criteria for all incoming materials and services, conducting regular assessments to ensure compliance.
• Project Quality: Support product development with project audits and product acceptance.
• Documentation and Record Keeping: Maintain comprehensive documentation of quality procedures, standards, and records of compliance and non-compliance incidents.
• Continuous Quality Improvement: Lead cross-functional teams in continuous improvement initiatives, ensuring that quality remains a dynamic and integral part of the business strategy, including a process of communication and knowledge sharing.

Qualifications

Must-Have:

• Industry Expertise: A deep understanding of the quality, automotive quality and environmental standards. Minimum 10 years’ experience leading quality teams and projects.
• Transformation Leadership: Demonstrated experience in leading organizational transformations is crucial. The Director should have experience in implementing new standards at a site and achieving and maintaining certification to that standard.
• Technical Understanding: The Director should have formal training as a quality auditor and the ability to interpret requirements within standards and effectively apply them within a business environment.

Key Success Factors:

• Curiosity
• Attention to detail
• Professional attitude when dealing with customers and process owners
• Ability to drive new certifications to conclusion

Nice-to-Have:

• Lean Six Sigma experience and certification
• ASQ designation
• Speak Spanish or/and Portuguese

Not sure if you meet all the qualifications for this role? Let us decide! At Hexagon, we are committed to a diverse and inclusive work environment. If you’re excited about the opportunities this role could bring, we encourage you to apply. For any questions about the role or our company, please email our team at [e-mail] and we will be pleased to follow up with you. Please do not send cover letters or resumes to this address.

The Company: Hexagon is a global leader in digital reality solutions, combining sensor, software, and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality, and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications. You’ll be joining over 24,000 people in 50 countries on the leading edge of your field.

This position is with Hexagon’s Autonomy & Positioning division, a global technology leader, pioneering end-to-end solutions for assured positioning and autonomy on land, sea, and air. Our work touches every aspect of life, from sustainability on Earth to enabling autonomy. Come see why we are recognized as one of Alberta's Top 75 Employers since 2020!

Applicants who require accommodation in the job application process may contact Human Resources at [e-mail].