Director Quality & Food Safety

FHLB Des Moines; Canada; On-site; CAD 106,000 - 199,000; Full time

Benefits offered by this job

Comprehensive Benefits

Pension Plan

RRSP & TFSA

Health and Dental

Balances & Wellness

Job summary

Sysco is seeking a Director of Quality & Food Safety to lead FSQA programs across Canada for a meat and seafood-focused operation. You will drive supplier approvals, production quality, sanitation, and regulatory compliance while partnering with cross-functional teams.

This role oversees audits, recalls, KPIs, and continuous improvement, with 50% travel across Canada and collaboration with external regulators and customers.

Qualifications

• Bachelor's degree in Food Science, Microbiology, Biology, Animal Science, Quality Assurance, or related field.
• Experience leading FSQA programs and audits across multiple sites.
• Knowledge of CFIA, SFCR, and provincial regulatory requirements.

Responsibilities

• Lead, coach, and develop FSQA team members across Canada.
• Develop and maintain food safety systems, policies, and training.
• Ensure compliance with CFIA/SFCR and customer requirements.
• Direct HACCP, sanitation, traceability, recalls, and preventive controls.
• Oversee supplier approval, performance, product quality, and CAPAs.
• Lead regulatory inspections and third‑party audits (SQF/GFSI).
• Establish KPIs and drive continuous improvement.
• Manage incidents, recalls, and customer complaints.

Skills

HACCP

Food microbiology

Regulatory compliance

Sanitation programs

Traceability

Recall management

Leadership

Bilingual English/French

SQF/GFSI certification

HACCP certification

Education

Bachelor's degree in Food Science, Microbiology, Biology, Animal Science, Quality Assurance, or related field

Job description

Compensation

106,200.00 - 199,400.00 CAD Annual

106 200,00 $ à 199 400,00 $ CA par année

Purpose

The Director, Quality & Food Safety provides leadership and direction for all Food Safety & Quality Assurance (FSQA) programs and procedures at a Sysco Specialty Meat and/or Seafood Company, encompassing multiple shifts or facilities within a region. This role collaborates with SSMC/SSSC personnel on the development, improvement, and support of product quality and FSQA processes, including supplier and customer interactions. The Director manages FSQA execution across source supplier approval, product sourcing, production, plant sanitation, and regulatory interactions.

Objectif du poste

Le ou la directeur(trice), Qualité et salubrité alimentaire assure le leadership et l’orientation de l’ensemble des programmes et des procédures de salubrité alimentaire et d’assurance qualité (SAAQ) au sein d’une entreprise spécialisée en viandes et/ou en produits de la mer de Sysco, couvrant plusieurs quarts de travail ou installations dans une région. Cette personne collabore avec le personnel de SSMC/SSSC à l’élaboration, à l’amélioration et au soutien des processus liés à la qualité des produits et à la SAAQ, y compris les interactions avec les fournisseurs et les clients. Le ou la directeur(trice) gère l’exécution de la SAAQ pour l’approbation des fournisseurs à la source, l’approvisionnement des produits, la production, l’assainissement des usines et les interactions réglementaires.

Responsibilities

• Lead, coach, and develop Food Safety Program Managers and FSQA team members across Canada.
• Develop, implement, and maintain food safety and quality systems, policies, procedures, and training programs.
• Ensure compliance with CFIA, Safe Food for Canadians Regulations (SFCR), provincial regulations, customer requirements, and company standards.
• Direct food safety programs including HACCP, sanitation, traceability, recall management, food defense, environmental monitoring, and preventive controls.
• Oversee supplier approval, supplier performance, product quality evaluations, and corrective action programs.
• Lead regulatory inspections, customer audits, and third‑party certification audits, including SQF and other GFSI‑recognized programs.
• Establish, monitor, and communicate key FSQA performance indicators (KPIs) and drive continuous improvement initiatives.
• Manage food safety incidents, product recalls, customer complaints, and root cause investigations.
• Collaborate with internal stakeholders and external partners to mitigate food safety and quality risks.
• Maintain effective relationships with regulatory authorities, industry associations, customers, and suppliers.

Responsabilités

• Diriger, encadrer et développer les gestionnaires des programmes de salubrité alimentaire ainsi que les membres de l’équipe SAAQ à travers le Canada.
• Élaborer, mettre en œuvre et maintenir les systèmes, politiques, procédures et programmes de formation en matière de salubrité alimentaire et de qualité.
• Veiller à la conformité aux exigences de l’ACIA, du Règlement sur la salubrité des aliments au Canada (RSAC), des règlements provinciaux, des exigences des clients et des normes de l’entreprise.
• Diriger les programmes de salubrité alimentaire, notamment le HACCP, l’assainissement, la traçabilité, la gestion des rappels, la défense alimentaire, la surveillance environnementale et les contrôles préventifs.
• Superviser l’approbation des fournisseurs, l’évaluation de leur performance, l’évaluation de la qualité des produits et les programmes d’actions correctives.
• Diriger les inspections réglementaires, les audits clients et les audits de certification de tierces parties, y compris SQF et les autres programmes reconnus par la GFSI.
• Établir, surveiller et communiquer les principaux indicateurs de rendement (KPI) en matière de SAAQ et promouvoir des initiatives d’amélioration continue.
• Gérer les incidents liés à la salubrité alimentaire, les rappels de produits, les plaintes des clients et les enquêtes sur les causes fondamentales.
• Collaborer avec les parties prenantes internes et les partenaires externes afin d’atténuer les risques liés à la salubrité alimentaire et à la qualité.
• Maintenir des relations efficaces avec les organismes de réglementation, les associations de l’industrie, les clients et les fournisseurs.

Skills

Strong knowledge of HACCP, food microbiology, regulatory compliance, sanitation programs, traceability, and recall management. Demonstrated success leading audits, inspections, investigations, and continuous improvement initiatives. Excellent leadership, communication, analytical, and project management skills. Bilingual English/French is an asset. Certifications SQF Practitioner or equivalent GFSI scheme experience/certification. HACCP certification.

Compétences

Excellente connaissance du HACCP, de la microbiologie alimentaire, de la conformité réglementaire, des programmes d’assainissement, de la traçabilité et de la gestion des rappels. Succès démontré dans la gestion d’audits, d’inspections, d’enquêtes et d’initiatives d’amélioration continue. Excellentes aptitudes en leadership, en communication, en analyse et en gestion de projets. Le bilinguisme anglais-français constitue un atout.

Education

Bachelor's degree in Food Science, Microbiology, Biology, Animal Science, Quality Assurance, or a related field.

Scolarité

Baccalauréat en sciences alimentaires, microbiologie, biologie, sciences animales, assurance qualité ou dans un domaine connexe.

Experience

• 10+ years of progressive Food Safety, Quality Assurance, Regulatory, or related experience.
• 7+ years of leadership experience managing and developing teams.
• Experience in food distribution, food manufacturing, protein processing, foodservice, or related industries.
• Experience managing geographically dispersed teams.

Expérience

• Plus de 10 ans d’expérience progressive en salubrité alimentaire, assurance qualité, affaires réglementaires ou dans un domaine connexe.
• Plus de 7 ans d’expérience en gestion et en développement d’équipes.
• Expérience dans la distribution alimentaire, la fabrication alimentaire, la transformation des protéines, les services alimentaires ou des secteurs connexes.
• Expérience dans la gestion d’équipes réparties géographiquement.

Travel Requirements

Travel throughout Canada up to 50%.

Exigences relatives aux déplacements

Déplacements à travers le Canada jusqu’à 50 % du temps.

Benefits

• Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts
• Short-Term and Long-Term Disability
• Life Insurance
• Voluntary Optional Insurance
• Parental Leave Plan
• Company Pension Plan
• Group RRSP & TFSA
• Employee and Family Assistance
• Stock Purchase Plan
• Maple Virtual Care
• Unlimited on-line learning
• Sysco product discounts
• Preferred vendor discounts
• Associate Resource Groups (*benefits may vary based on location or bargaining unit)

Company Overview

Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service. Our Purpose: Connecting the world to share food and care for one another Our Mission: Delivering success for our customers through industry-leading people, products and solutions Our Identity: Together we define our future of foodservice and supply chain.

Additional Information

This Job Requisition is for an existing vacancy.

Sysco is the global leader in selling, marketing and distributing food products to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Its family of products also includes equipment and supplies for the foodservice and hospitality industries. With more than 71,000 colleagues, the company operates 333 distribution facilities worldwide and serves approximately 700,000 customer locations. For fiscal year 2022 that ended July 2, 2022, the company generated sales of more than $68 billion.

Information about our Sustainability program, including Sysco’s 2022 Sustainability Report and 2022 Diversity, Equity & Inclusion Report, can be found at www.sysco.com.

Equal Opportunity & Diversity

Sysco is committed to Employment Equity.

Accommodations during the recruitment process are available upon request for candidates with disabilities.

At Sysco, we aspire to create a global culture that is decidedly diverse, equitable, and inclusive – one where we foster belonging as we care for one another and connect the world through food and trusted partnerships. We’re Better Together.