Director - Quality Assurance

Future-Electronics; Montreal (administrative region); On-site; CAD 150,000 - 190,000; Full time

Job summary

Future-Electronics seeks a Director of Quality Assurance to lead and continuously improve our Quality and Environmental Management Systems across the Americas. You will guide a team of about 10 specialists and managers, collaborating with Operations, Supply Chain, Product Marketing and Sales to meet business goals and regulatory requirements.

You will drive QMS/EMS excellence, manage audits, and engage with global teams to ensure consistent quality standards across our electronic components

Qualifications

• Bachelor’s degree in Engineering (Mechanical, Industrial, Electrical) or equivalent experience.
• Approximately 15 years of progressive experience in Quality Management Systems within electronics manufacturing or electronic components distribution.
• Solid experience working within ISO 9001, ISO 14001, and AS9120 certified environments.
• Working knowledge of ANSI/ESD S20.20 standards.
• Experience supporting internal and external audits and managing corrective action processes.
• Prior experience collaborating with global or multi-regional teams.
• Exposure to environmental compliance or ESG-related initiatives is considered an asset.

Responsibilities

• Provide functional leadership for Quality Management Systems.
• Develop and mentor quality professionals.
• Translate business objectives into quality system priorities.
• Act as Management Representative for ISO 9001, ISO 14001, AS9120.
• Maintain and improve QMS and EMS processes.
• Ensure compliance with ANSI/ESD S20.20 where applicable.
• Lead internal audits and management reviews.
• Owns the relationship with the external auditor, support external audits and corrective actions accordingly.

Skills

Quality leadership

ISO standards knowledge

Audits & compliance

Cross‑functional collaboration

ESD S20.20 knowledge

Problem solving

Education

Bachelor’s degree in Engineering or equivalent

Job description

The Director, Quality Assurance is responsible for leading, maintaining, and continuously improving the company’s Quality and Environmental Management Systems in support of business objectives, customer requirements, and regulatory compliance. The role provides strong functional leadership while remaining closely connected to day-to-day execution, supported by a team of about 10 qualified specialists and managers.

This position covers the Americas region, working cross-functionally with Operations, Supply Chain, Product Marketing, Sales. Additional collaboration with other regional Quality Assurance teams (EMEA, Asia) is required to ensure consistent application of quality standards across a global electronic components distribution environment. The Director also contributes to Environmental and ESG-related initiatives as they relate to quality systems, compliance, and data integrity.

Key Responsibilities

Quality Management Leadership

• Provide functional leadership for Quality Management Systems
• Develop and mentor quality professionals
• Translate business objectives into quality system priorities

Quality & Environmental Management Systems

• Act as Management Representative for ISO 9001, ISO 14001, AS9120
• Maintain and improve QMS and EMS processes
• Ensure compliance with ANSI/ESD S20.20 where applicable

Audits & Compliance

• Lead internal audits and management reviews
• Owns the relationship with the external auditor, support external audits and corrective actions accordingly

Qualifications

• Bachelor’s degree in Engineering (Mechanical, Industrial, Electrical) or equivalent experience
• Approximately 15 years of progressive experience in Quality Management Systems within electronics manufacturing or electronic components distribution
• Solid experience working within ISO 9001, ISO 14001, and AS9120 certified environments
• Working knowledge of ANSI/ESD S20.20 standards
• Experience supporting internal and external audits and managing corrective action processes
• Prior experience collaborating with global or multi-regional teams
• Exposure to environmental compliance or ESG-related initiatives is considered an asset

Preferred Qualifications

• Experience with QMS tools, dashboards, and quality data analysis

Core Competencies

• Practical, hands‑on leadership
• Strong written and verbal communication skills
• Analytical thinking and structured problem‑solving
• Ability to balance compliance requirements with business needs
• Collaborative, pragmatic approach to cross-functional work