Director, Product Design

Loblaw Digital; Toronto; On-site; CAD 120,000 - 160,000; Full time

Job summary

Loblaw Digital is seeking a Director of Product Design to lead a talented team in crafting innovative B2B products and enhancing user experiences. This role involves collaboration across departments and mentoring designers to achieve design excellence. The ideal candidate will have extensive experience in product design and a strong portfolio demonstrating their strategic thinking and leadership.

Benefits

Flexible working arrangements

Competitive benefits

Training and development opportunities

Qualifications

• 8+ years in Product Design, with 3+ years leading design teams.
• Experience in Advertising Technology or Retail Media Networks.
• Portfolio demonstrating leadership and user-centered design solutions.

Responsibilities

• Lead a team of Product Designers to create user-friendly B2B experiences.
• Collaborate with Product, Engineering, and Marketing teams.
• Mentor team members and foster a culture of design excellence.

Skills

Leadership

Collaboration

Critical Thinking

User-Centered Design

Data-Driven Decision Making

Job description

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Come make your difference in communities across Canada, where authenticity, trust, and making connections are valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues with a range of opportunities and experiences to help Canadians Live Life Well.

At Loblaw Companies Limited, we succeed through collaboration and commitment, setting a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

At Loblaw Digital, Media & Loyalty, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces. We’re just getting started! To achieve these goals, we are looking for talented and passionate individuals who want to collaborate and solve challenging problems to make a significant and lasting impact on Canadians.

The impact you'll make

Loblaw Advance is our in-house Retail Media Platform that powers all of our digital marketing and promotional experiences across all our owned and third-party digital channels. As the Director of Product Design on Loblaw Advance, your goal is to lead the strategy and design of complex B2B products, back-end tools, and customer-facing experiences that enable our advertisers to connect with their customers in the right place at the right time. You'll manage a high-performing team of Product Designers that create elegant, delightful, and valuable experiences that power personalization and customization for our clients and customers. You'll navigate and influence our teams and leaders to connect the dots across design teams, lines of business, and our customers.

What you'll do

• Lead a team of talented Product Designers in crafting user-friendly experiences for our B2B platform, back-end tools, and customer-facing features.
• Collaborate closely with Product, Engineering, Program Management, and Marketing to ensure design is at the forefront of our platform's evolution.
• Cultivate a culture of design excellence, fostering best-in-class UX, service design, and design systems practices.
• Mentor your team, providing guidance and opportunities for growth and advancement.
• Understand customer needs deeply and translate them into delightful, data-driven experiences.
• Communicate the value of design effectively across Loblaw Digital and beyond, building stakeholder relationships.

Does this sound like you?

• Team Champion: You build trust, inspire collaboration, and empower your team.
• Candid Collaborator: You provide clear, constructive feedback and navigate challenging conversations with respect.
• Critical Thinker: You are curious, analytical, and data-driven.
• Organizer: You manage multiple priorities efficiently while supporting your team.
• Coach & Connector: You foster an inclusive environment where everyone can grow.

Ideal Experience :

• 8+ years in Product Design, with 3+ years leading high-performing design teams.
• Experience leading Product Design in Advertising Technology, Retail Media Networks, or Programmatic Advertising.
• Proven success designing and shipping B2B and Retail Media products.
• A portfolio demonstrating your leadership, strategic thinking, and user-centered design solutions.

Our commitment to sustainability and social impact is integral to our business. We focus on Environment, Sourcing, and Community, and aim to demonstrate leadership in these areas. Our CORE Values – Care, Ownership, Respect, and Excellence – guide our decisions and are reflected in our Blue Culture. We offer progressive careers, training, flexibility, and competitive benefits, making us one of Canada's Top Employers, Diversity Employers, Greenest Employers, and Top Employers for Young People.

If you're unsure whether your experience matches all requirements, we encourage you to apply anyway. We value diverse perspectives and experiences on our team.

We prioritize diversity, equity, and inclusion, creating accessible environments for colleagues, candidates, and customers. Accommodation requests due to disability can be made at any employment stage. Please share your needs so we can support you.

Please Note :

Candidates 18+ will need to complete a criminal background check, details provided during the application process.