Director Process Engineering, Process Automation & Improvement

Canadian Imperial Bank of Commerce; Toronto; Hybrid; CAD 80,000 - 130,000; Full time

Job summary

An established industry player is seeking a Director of Process Engineering to lead transformative initiatives within their Capital Markets Technology team. This role emphasizes collaboration, problem-solving, and leadership, focusing on enhancing operational efficiency and driving a culture of continuous improvement. You will have the opportunity to mentor others, manage significant projects, and influence key business strategies. With a hybrid work model, this position offers flexibility while being at the forefront of innovation in financial services. If you're passionate about making meaningful contributions and developing high-performing teams, this role is for you.

Benefits

Competitive salary

Incentive pay

Banking benefits

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Social recognition program

Paid day off for personal growth

Qualifications

• 5+ years of experience in leading transformation initiatives.
• Experience in Agile environments and cross-functional collaboration.

Responsibilities

• Lead internal documentation practices and process improvement.
• Drive process-engineering efforts to meet productivity targets.

Skills

Analytical Thinking

Business Applications Development

Business Requirements

Business Systems Analysis

Deliverables Management

IT Process Improvement

IT Standards

Leadership

Operational Efficiency

Strategic Objectives

System Applications

Education

Degree/Diploma in Computer Science

Tools

Lean Six Sigma

Job description

Director Process Engineering, Process Automation & Improvement page is loaded

Director Process Engineering, Process Automation & Improvement

Apply locations Toronto, ON time type Full time posted on Posted 2 Days Ago time left to apply End Date: May 19, 2025 (14 days left to apply) job requisition id 2510021

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

You will be joining the Capital Markets Technology team, specifically within the Alternate Solutions Group. You will be responsible for leading internal documentation practices, analyzing and improving processes, while collaborating with various cross functional teams. You will provide technical process engineering leadership, project workstream leadership and mentoring. You will be the business unit leadership in the development and execution of process engineering and re-engineering projects.

Y ou’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote.

How You’ll Succeed

• Problem Solving Expertise - Plan, support and provide training and coaching in Process Engineering and other improvement methodologies to executives, process owners, process engineers, associates and others. Teach process engineers and associates in all or in specific aspects of process engineering and other improvement methodologies.
• Leadership - Identify and work to remove barriers that slow or prevent the successful attainment of process / productivity improvement and administrative efficiency that will lead to cost reduction and competitive advantage. Provide active and aggressive leadership in problem solving efforts on key projects to improve customer satisfaction and cycle time and to reduce costs.
• Deliver Results - Drive process-engineering effort across the company to meet annual productivity targets while fostering a process engineering culture change. Act as a proactive strategic resource to business by identifying, planning and implementing process engineering and other improvement strategies and projects with senior leadership. Drive and track projects to successful completion. Provide management with project status updates, feedback and appropriate reporting on key, process-focused objectives.

Who You Are

• You can demonstrate experience with 5+ years of experience in leading major transformation initiatives across a financial servcie institution or equivalent experience in management consulting environment. You have experience working in an Agile environment and collaborating with cross functional teams.
• You have a degree/diploma in Computer Science, and/or a related field.
• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.
• You are a bold and authentic leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.
• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• You can demonstrate experience in Lean Six Sigma. It's an asset if LSS Black Belt.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit .

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 16th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Business Applications Development, Business Requirements, Business Systems Analysis, Deliverables Management, IT Process Improvement, IT Standards, Leadership, Operational Efficiency, Strategic Objectives, System Applications

At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability.

Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel.

Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.