Director, Process Engineering

RBC; Toronto; On-site; CAD 180,000 - 230,000; Full time

Benefits offered by this job

Comprehensive Total Rewards

World-class training program

Flexible work options

Job summary

RBC is seeking a Director of Process Engineering to re-imagine architecture management, enhancing governance across the EA community. You will lead scalable platforms, drive AI-enabled automation, and align with risk and business goals.

You will mentor a team of SMEs, partner with stakeholders, and define metrics to balance efficiency with compliance, enabling trusted decision-making across multiple enterprise domains.

Qualifications

• Proven experience in process engineering or similar roles in EA, IT governance, or tech environments.
• Strong understanding of architecture concepts, governance frameworks, and tool chains.
• Track record of simplifying complex processes with measurable efficiency gains.
• Analytical mindset balancing speed and compliance.
• Excellent stakeholder management and communication skills.

Responsibilities

• Design scalable platforms, services, and governance workflows for EA and community.
• Map tool chains, drive integration across EA and Enterprise platforms to reduce friction.
• Improve data flow and automate governance decisions across systems.
• Leverage automation and AI to accelerate modernization and scale services.
• Establish repeatable processes and drive continuous improvement.
• Drive data lineage and metadata governance for high-quality data.
• Partner with architects, platform owners, and risk stakeholders on product/process improvements.
• Define and track success metrics balancing efficiency with governance effectiveness.
• Manage and mentor a high-performing team of SMEs.

Skills

Process Engineering

Stakeholder Management

Architecture Governance

Automation & AI

Data Lineage

Leadership

Education

Bachelor’s degree in Industrial/Systems Engineering, Computer Science, Information Systems, or related field

Master’s degree in Engineering Management, Information Systems, Enterprise Architecture, or MBA (preferred)

Tools

TOGAF

ArchiMate

Zachman Framework

ITIL 4

Lean Six Sigma

CI/CD tooling

Job description

Job Description

What is the opportunity?

As the Director, Process Engineering, you’ll re-imagine and engineer “architecture management”; how architecture development and governance is applied across EA and architecture community, reducing complexity, simplifying and automating the processes by exploiting AI capabilities, improving integration at scale within IT Management, while ensuring governance outcomes and strategic objectives are achieved.

What will you do?

• Design and implement scalable platforms, services and governance workflows supporting Enterprise Architecture mandate and Enterprise architecture community
• Map and assess the current tool chain to identify opportunities to drive agile and process improving solutions, establish seamless integration across EA platforms and services and with Enterprise platforms with goal of reducing friction and maximizing end user value and driving adoption
• Improve tool integration and data flow to reduce manual effort and accelerate governance decisions
• Leverage best in house automation and AI support to accelerate modernization, scale service, insights and governance as well as drive automation in toolchain
• Establish repeatable, sustainable processes and drive continuous improvement
• Drive initiatives for data lineage and metadata management to ensure continual high-quality data
• Partner with line of business and functions architects, platform owners, and risk stakeholders to align on product and associated process improvements necessary to achieve strategic goals
• Define and track success metrics that balance efficiency and business value (time saved, integration scale) with governance effectiveness (compliance, risk, standards adherence).
• Manage a team of SMEs to deliver and advance on strategic objectives
• Build and mentor a high-performing team

What do you need to succeed?

Must have:

• Proven experience in process engineering, business process improvement, or a similar role, ideally within EA, IT governance, or a technology environment
• Strong understanding of architecture concepts, governance frameworks, and tool chains (e.g., EA repositories, integration/automation platforms, workflow tools)
• Track record of simplifying complex processes and delivering measurable efficiency gains
• Analytical mindset with the ability to balance speed against control and compliance
• Excellent stakeholder management and communication skills
• 5-7 yrs of experience
• Strong communication skills and ability to influence
• Bachelor’s degree in Industrial/Systems Engineering, Computer Science, Information Systems, Business/Management Information Systems, or equivalent in a related field or
• Master’s degree (e.g. MS in Engineering Management, Information Systems, Enterprise Architecture, or MBA) preferred for senior levels

Nice-to-have :

• Relevant coursework or formal training in business process management, systems thinking, and IT service management is valued

Certifications:

• TOGAF — The Open Group
• ArchiMate — The Open Group
• Zachman Certified Enterprise Architect — Zachman International
• Lean Six Sigma, Green or Black Belt — ASQ (American Society for Quality) or IASSC (International Association for Six Sigma Certification)
• Certified Business Process Professional (CBPP) — ABPMP
• OCEB 2 (BPM) — Object Management Group (OMG)
• ITIL 4 (Foundation or higher) — PeopleCert
• COBIT / CGEIT — ISACA
• Agile / Delivery (nice to have)
• Certified ScrumMaster (CSM) — Scrum Alliance; or PSM — Scrum.org
• SAFe — Scaled Agile, Inc.
• PMP — Project Management Institute (PMI)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

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Job Skills

Applications Architecture, Critical Thinking, Data Architecture Development, Decision Making, Enterprise IT Architecture, Information Technology Consulting, IT Architecture, Multi-Level Communication, Process Controls Engineering, Process Design, Process Engineering, Process Engineering Management, Process Improvement Engineering, Process Systems Engineering, Service Oriented Architecture (SOA), Target Architecture

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-22

Application Deadline:

2026-10-31

Note** :** Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.