Director, Pharmacy Excellence

Murphy's Pharmacies; Charlottetown; Hybrid; CAD 120,000 - 180,000; Full time

Benefits offered by this job

Pension plan

Comprehensive health insurance

Fitness membership discount

Exclusive local discounts

Job summary

Murphy's Pharmacies in Charlottetown, PEI, seeks a Director of Pharmacy Excellence to lead operations, patient care, and innovative practice across locations. The role is hands-on, guiding teams and integrating strategic initiatives.

Ideal candidate has Pharm.D./BSc, PEI licensure, 3+ years in management, strong leadership and change management, and willingness to travel within Atlantic Canada in a hybrid office setting.

Qualifications

• B.Sc. Pharmacy or Pharm.D. required or equivalent.
• Licensed Pharmacist in good standing in Prince Edward Island.
• Minimum of three years’ pharmacy management experience; multi-unit experience is a plus.
• Proven leadership, communication, and organizational skills with change management ability.
• Willingness to travel within PEI and Atlantic Canada; hybrid office setting.

Responsibilities

• Supervise daily pharmacy operations to maintain efficiency and standards.
• Evaluate pharmacy performance and implement improvements and action plans.
• Coach and mentor managers and pharmacists to reach their potential.
• Lead adoption of strategic initiatives across pharmacy teams.
• Collaborate with Support Team to create programs for service enhancements.
• Identify skill gaps and coordinate ongoing training and development.
• Establish internal champion program to support rollouts and effectiveness.
• Highlight unique services that add value to communities and pharmacies.
• Ensure operations comply with pharmacy legislation.

Skills

Leadership

Communication

Organizational skills

Coaching

Change management

Travel

Education

Pharm.D./BSc Pharmacy

Job description

We Innovate so You Can Focus on Patient Care

Join Our Team at Murphy's Pharmacies!

Director, Pharmacy Excellence

Murphy’s Pharmacies is a family‑owned, pharmacist‑operated, and award‑winning community-based healthcare provider based in Charlottetown, Prince Edward Island. We have a 45‑year tradition of innovative pharmacy service and an unwavering commitment to collaborative healthcare for our patients.

We are looking for an experienced pharmacy leader to join us in our growth and innovation journey, redefining pharmacy practice and primary care delivery, and continuing our tradition of outstanding pharmacy teams providing exceptional care in our communities across Atlantic Canada.

Role Overview

The Director of Pharmacy Excellence ensures that Murphy’s Pharmacies consistently deliver outstanding pharmacy operations and exceptional patient care to transform our healthcare practice. This role is critical in integrating innovative practices into daily operations while fostering a collaborative, high‑performing environment among pharmacy professionals. It is a hands‑on position, with the majority of time spent working directly with pharmacy teams across our locations.

Key Responsibilities

• Supervise daily pharmacy operations to maintain efficiency, adherence to company standards and achievement of company objectives and key performance indicators.
• Perform ongoing evaluations of each pharmacy on operational effectiveness, client service, and pharmacy service standards, developing and implementing action plans, and addressing gaps to drive performance.
• Review performance of pharmacy team members—including managers and pharmacists—providing coaching and mentorship to help them reach their full potential.
• Guide pharmacy teams in adopting and integrating new strategic initiatives, ensuring successful implementation and desired outcomes.
• Participate in creating programs aimed at process improvements and service enhancements within pharmacies in collaboration with the Support Team.
• Identify team skill gaps and coordinate ongoing training and development opportunities to strengthen capabilities.
• Establish and manage an internal champion program, utilizing best practice leaders to support program rollouts and operational effectiveness.
• Highlight unique service offerings that add value to individual pharmacies and the communities they serve.
• Ensure all operations are compliant with relevant pharmacy legislation.

Qualifications and Skills

• B.Sc. Pharmacy or Doctorate in Pharmacy (Pharm.D.), or equivalent.
• Licensed Pharmacist in good standing in Prince Edward Island.
• Minimum of three years’ pharmacy management experience. Multi‑unit operations experience is an asset.
• Demonstrated leadership, communication, and organizational skills, with expertise in coaching and mentoring for change management.
• Ability to thrive in a dynamic, innovative, and constantly evolving environment.
• Proven track record of collaborating with teams to achieve strong performance outcomes.
• Willingness and ability to travel within PEI and Atlantic Canada, working with onsite pharmacy teams and having a hybrid office setting.

What We Offer

We may not be perfect, but we strive to create a supportive and rewarding work environment. We're proud to say that many of our team members have been with us for 5, 10, 15, 20, 25, 30, 35, and even 40 years.

• We offer a very competitive compensation package that includes a pension plan and comprehensive health, mental health, dental, and vision insurance.
• Additionally, we provide a subsidized fitness membership and exclusive discounts with local companies, helping you save on meals, retail products, and home heating oil.

Thank you for taking the time to review this opportunity and for considering us as part of your career journey.

We wish you all the best and appreciate your interest in joining the Murphy’s Pharmacies Team.