Director, People, Culture & Brand Communications

Canadian Imperial Bank of Commerce; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

A major financial institution based in Toronto is looking for a Director, PC&B Communications. This role emphasizes developing internal communications strategies and managing relationships with senior leaders to effectively communicate HR initiatives. Ideal candidates will have 7-10 years of experience, strong writing skills, and a passion for people and collaboration.

Benefits

Competitive salary

Incentive pay

Benefits program

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Social recognition program

Qualifications

• 7-10 years of corporate communications experience, especially in HR communications.
• Exceptional writing skills and event/project management experience.
• Knowledge of change management communication principles.

Responsibilities

• Develop and lead internal communications strategies that engage team members.
• Manage relationships with executives to implement enterprise communications.
• Provide counsel on communication strategies and improve team efficiency.

Skills

Communication strategist

Relationship management

Project management

Influencing skills

Attention to detail

Job description

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you’ll be doing

As a key member of the Communications & Public Affairs (C&PA) team, you’ll be working with senior People, Culture & Brand (PC&B) leaders and team members to develop and execute measurable communications that advance employee understanding of PC&B strategy, policies and programs, and align with CIBC’s purpose-driven business goals and values. As the Director, PC&B Communications, you will be responsible for ensuring that HR policies and programs are communicated in an integrated, coordinated and clear way, as well as providing PC&B senior executives with advice and tools they need to effectively communicate bank-wide initiatives.

How you’ll succeed

• Communication strategist - Develop and lead internal communications strategies, events, programs and tactics that engage team members and leaders, and strengthen their commitment to CIBC. You will foster solid understanding of the HR policies and programs and their linkage to CIBC strategy and purpose.
• Relationship management and business acumen - Collaborate and manage relationships with executives and senior leaders for purposes of developing and implementing enterprise communications strategies and programs.
• Influence and advise - Influence executives and partners with regard to approach, tone, content and timely impact of communications. Provide counsel and recommendations on communications activities by offering recommendations on procedures and practices to improve the efficiency of the team and the role as well as ensuring communication strategies and tactics are successfully implemented.
• Attention to detail in a fast-paced environment - Staying current with CIBC and HR strategywhile ensuring accuracy of information through attention to detail as well as sensitivity to context. A strong ability to execute against high volumes, swift pace, and tight deadlines, while managing multiple projects and writing assignments in a time-sensitive environment.

Who you are

• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
• You can demonstrate 7-10 years of corporate communications experience ideally with several years in HR communications. You have exceptional writing skills, event and project management experience, and deep knowledge of change management communication principles.
• You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experience of others.
• You act like an owner. You thrive when you’re empowered to take the lead, go above and beyond, and deliver results.
• Your influence makes an impact. You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard.
• Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

#LI-TA

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 33rd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Communications Support, Cross Functional Projects, Efficiency Improvements, External Communication, Influencing Skills, Internal Communications, Marketing, Partnership Management, People Management, Prioritization, Project Management, Strategic Communication Planning