Director, Pension Administration

LifeWorks; Toronto; Hybrid; CAD 120,000 - 150,000; Full time

Job summary

A leading health and well-being organization in Toronto seeks a Director in Pension Plan Administration to represent the department to clients and manage team resources. This senior role requires at least 12 years of relevant experience and a Bachelor's degree in related fields. You will enhance client satisfaction, propose process improvements, and manage budgets while working in a hybrid mode. Strong leadership and bilingual skills are essential.

Benefits

Flexible schedule

Comprehensive benefits

Career opportunities for professional development

Qualifications

• Minimum of 12 years of relevant experience.
• Strong organizational, control, and planning skills.
• Ability to analyze and solve problems.
• Excellent communication and interpersonal skills.

Responsibilities

• Represent TELUS Health Pension Plan Administration to clients.
• Contribute to the department’s evolution.
• Stay updated on industry practices.
• Act as a senior service manager for client accounts.
• Supervise and oversee team resources.

Skills

Organizational skills

Problem-solving

Communication

Leadership

Customer service orientation

Team management

Bilingual (French and English)

Education

Bachelor's degree in mathematics, finance, administration, actuarial science, or related fields

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we leverage leading-edge technology and focus on the uniqueness of each individual to create the future of health. As a global leader in health and well-being — encompassing physical, mental, and financial health — TELUS Health improves health outcomes for consumers, patients, healthcare professionals, employers, and employees.

Join Our Team as a Director in Pension Plan Administration

We are seeking a Director to effectively represent our department to clients, contribute to its evolution, and serve as a senior manager for mandate delivery.

What Being Part of Our Team Means

• Collaborating with a dynamic team.
• Engaging in stimulating mandates and projects.
• Accessing career opportunities for professional development.
• Working in a hybrid mode, both in-office and remotely, or fully remotely.
• Benefiting from a flexible schedule and comprehensive benefits.

Key Responsibilities

• Represent TELUS Health Pension Plan Administration to current clients and during submissions.
• Contribute to the department’s evolution.
• Stay updated on industry practices and share innovations.
• Act as a senior service manager for client accounts.
• Supervise and oversee team resources.
• Support team execution of mandates and projects.
• Develop and manage budgets for mandates.
• Enhance client satisfaction through attentive service and innovative solutions.
• Propose process improvements.
• Develop new business relationships and markets.

Qualifications

• Minimum of 12 years of relevant experience.
• Bachelor's degree in mathematics, finance, administration, actuarial science, or related fields.
• Strong organizational, control, and planning skills.
• Ability to analyze and solve problems.
• Excellent communication and interpersonal skills.
• Strong team management and motivational leadership skills.
• Customer service orientation.
• Proficiency in French and English, spoken and written.

Additional Information

#LI-JD1

#LifeAtTELUS

#HiringNow

About Us

We are a people-focused, customer-first, purpose-driven team committed to innovation and doing good. We improve lives through technology and foster a culture of innovation that empowers our team to solve complex problems and create remarkable outcomes.

TELUS values diversity and is committed to fair employment practices. We provide accommodations for applicants with disabilities during the recruitment process.

Note: All team members working at Data Centers or with access to sensitive technology must undergo Personnel Security Screening as per our policy.

COVID-19 vaccination is required for all team members joining TELUS Health Care Centres.

For Quebec candidates: English knowledge is required for interactions and use of English software.

By applying, you agree that your information will be shared with TELUS Talent Acquisition and relevant leaders involved in the hiring process.