Director, Payments

Odyssey Trust Company; Calgary; On-site; CAD 100,000 - 150,000; Full time

Job summary

A leading company in Calgary is seeking a Director of Payments to enhance their payment strategy and manage operations. This crucial role oversees all payment processes, vendor relationships, and compliance, contributing to both security and efficiency in financial operations. Join a team dedicated to innovation and collaboration, with strong employee support and comprehensive benefits.

Benefits

Paid Time Off: Vacation, Sick Days, Birthday Day off

Health and Dental, Life Insurance, Long Term Disability

$500 Health Savings Account

RRSP Match

Qualifications

• Deep understanding of domestic and international payment systems.
• Experience with ERP, TMS, and payment processing platforms.
• Strong knowledge of fintech/payment industry trends.

Responsibilities

• Lead the enterprise-wide payments strategy.
• Oversee daily operations of all payment functions.
• Ensure compliance with local and global payment regulations.

Skills

Vendor negotiation

Stakeholder management

Attention to detail

Organizational skills

Education

Post-secondary diploma or degree in accounting

Tools

Office 365

Job description

At Odyssey Trust Company, we do things differently. Our core mission is to provide peace of mind to our clients by making things simple, fast, and easy.

Odyssey Is a Tight-knit, Solution-driven Team. Our Shared Values, As Defined By Our Own Employees, Guide Us In Reaching Our Individual And Collective Goals

• We Show Up for Each Other: We are in this together! We collaborate and support each other to get results. Our employees are compensated with competitive salaries and a comprehensive benefits package.
• We Build: "Outside the box” is our playground. We’re not afraid to innovate and tackle tough problems – we’re here to disrupt the industry. Creativity and problem-solving is not reserved for the Executive team.
• We Get Stuff Done (GSD): We have a notable reputation for being exceptionally responsive. Coming up with a great idea is only part of the solution; We take great ideas and put them into action.
• We Do the Right Thing: We’re dependable, trustworthy, and proud of our professional standards.
  
  

Primary Responsibilities & Attitude

The Director, Payments is responsible for leading the company’s payment strategy, ensuring the efficient, secure, and scalable operation of payment systems across the organization. This role involves oversight of all inbound and outbound payment processes, vendor relationships, compliance with payment regulations, and alignment of payment infrastructure with broader business goals. The Director acts as the key liaison between finance, technology, risk, compliance, and external payment partners.

We pride ourselves on having a team that is knowledgeable, friendly, and always willing to support each other.

Key Responsibilities

• Strategy & Leadership
• Define and lead the enterprise-wide payments strategy aligned with business growth and customer experience.
• Identify and implement payment innovations and opportunities to drive efficiencies, cost savings, and revenue growth.
• Provide executive leadership with insights and recommendations on payment trends, risks, and performance.
• Operations & Optimization
• Oversee daily operations of all payment functions, including wire transfers, ACH, credit card processing, and cross-border transactions.
• Ensure scalability and resilience of payment platforms, systems, and processes.
• Monitor KPIs and drive continuous improvements.
• Technology & Systems
• Collaborate on the selection, integration, and enhancement of payment gateways and platforms.
• Manage upgrades, migrations, and performance of core payment infrastructure.
• Ensure security protocols and fraud prevention measures are embedded into all systems.
• Risk, Compliance & Controls
• Ensure compliance with local and global payment regulations.
• Establish strong internal controls over payment processes and policies.
• Act as a key liaison for audits, risk assessments, and regulatory reviews.
• Team & Vendor Management
• Lead and develop a team of payments professionals.
• Manage key vendor relationships
• Negotiate contracts and service level agreements to ensure quality and cost-effective service delivery.
  
  

Skills And Experience

• Deep understanding of domestic and international payment systems.
• Experience with ERP, TMS, and payment processing platforms.
• Strong knowledge of financial operations, treasury, and fintech/payment industry trends.
• Experience in managing large-scale payment operations or transformation initiatives.
• Excellent communication, vendor negotiation, and stakeholder management skills.
• Post-secondary diploma or degree in accounting or equivalent work experience
• Exceptional attention to detail, strong organizational skills and ability to prioritize and multi-task
• Solutions-based attitude, answering inquiries with “yes, I can do that for you” or “let me find a way to make this happen”
• Strong proficiency with Office 365 (Excel, Word, PowerPoint), and other desktop applications
  
  

What We Offer

Paid Time Off: Vacation, Sick Days, Birthday Day off

Benefits: Health and Dental, Life Insurance, Long Term Disability, AD&D, Employee Assistance Program, $500 Health Savings Account, RRSP Match.

We thank all candidates for their interest; however, only those selected for an interview will be contacted. By submitting your resume, you consent to the collection, use and necessary disclosure of the personal information provided during the application and selection process.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.