Director Operations BHR Ontario

WSP in Canada; Toronto; On-site; CAD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Operations Director to lead their Bridges, Highways & Roads team in Ontario. This pivotal role involves optimizing project delivery, enhancing financial performance, and collaborating with various services to drive success. With a commitment to fostering an inclusive culture and providing outstanding career opportunities, this organization values innovation and teamwork. If you're ready to make a significant impact while enjoying a flexible work environment, this is the perfect opportunity for you.

Benefits

Flexible Work Options

Comprehensive Benefits

Virtual Healthcare

Wellness Platform

Career Development Opportunities

Qualifications

• 10+ years managing large technical projects in engineering.
• Strong financial results and project management experience.

Responsibilities

• Develop regional operating plans and financial forecasts.
• Manage project delivery excellence and financial performance.
• Guide teams to ensure successful project delivery.

Skills

Project Management

Financial Forecasting

Leadership

Communication Skills

Strategic Planning

Risk Management

Education

Bachelor's Degree in Business

Bachelor's Degree in Engineering

Job description

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The Opportunity:

WSP is currently seeking an Operations Director for Ontario to join our Bridges, Highways & Roads team that are represented across Ontario. Reporting to the Vice President, this role typically has no direct reports but influences regional market segment directors and managers. Partners with and leverages shared services such as finance, human resources, legal, quality, and safety.

Job Description

The Opportunity: WSP is currently seeking an Operations Director for Ontario to join our Bridges, Highways & Roads team that are represented across Ontario. Reporting to the Vice President, this role typically has no direct reports but influences regional market segment directors and managers. Partners with and leverages shared services such as finance, human resources, legal, quality, and safety.

This position provides operational leadership and direction for the Bridges, Highways, Roads, Major Projects, Electrical/ITS design services, as well as Construction Administration services in Ontario. The role is responsible for optimizing the financial, commercial, and project delivery performance of the regional market segment. It ensures coordination of efforts across offices and other regional market segments, and develops plans, programs, and organizational objectives to enhance margins, workforce utilization, and cash generation, all in support of the WSP Canada strategic plan.

Why choose WSP?

• We value and are committed to upholding a culture of inclusion and belonging.
• Our Flexible Work Policy – we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.
• A Canadian success story - we're proud to wear the red and white of this beautiful country and show the world what Canada has to offer.
• Enhance the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
• Outstanding career opportunities - we're growing and pushing ourselves every day to be greater than yesterday. We're open to your ideas and trying new things.
• A phenomenal collaborative culture and a workforce filled with genuinely good people who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.

We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform, as well as great savings programs and a clear vision for the future.

What you can expect to do here:

• Help develop the regional operating plan and financial forecasts in collaboration with the Vice President, finance leader, and individual directors and managers.
• Effectively communicate the operating plan and targets, engaging all directors, managers, and project management employees in achieving the objectives of the regional market segment.
• Manage the implementation of the operating plan and its objectives for the regional market segment, focusing on project delivery excellence, financial performance, and strategic alignment.
• Responsible for optimizing the performance of the regional market segment operations, including project margin, staff utilization, DSO, and general administration costs.
• Forecast the financial performance of the regional market sector, ensuring accurate revenue recognition and timely forecasts.
• Define contracting strategies, commercial terms, and risk mitigation measures during key pursuit processes, including direct customer negotiations.
• Provide guidance to regional directors and managers to ensure operational and project delivery excellence, with support from the legal team.
• Conduct project reviews to ensure budgets, schedules, risks, and costs are managed effectively.
• Guide project management employees to mitigate performance issues and risks, ensuring successful delivery and profitability.
• Collaborate with shared services to advance project management tools and ensure design meets segment requirements.
• Leverage best practices across regions and collaborate to meet client needs effectively.
• Monitor business development investments to ensure they deliver acceptable returns aligned with strategy and sales targets.
• Champion safety and ethics programs to foster a strong organizational culture.

What you’ll bring to WSP

• Bachelor's degree in business, engineering, or a related technical field.
• Minimum of ten (10) years of experience managing large, technical projects in engineering or related sectors; project management experience is a plus.
• Proven track record of delivering strong financial results.
• Ability to handle challenging or turnaround situations creatively and proactively.
• Unwavering integrity and good judgment with informed risk-taking.
• Excellent written and oral communication skills.
• Comfort with matrix management models.
• Ability to influence and lead high-performance teams to seize opportunities and improve performance.
• Strong leadership skills to foster collaboration, empower teams, and ensure accountability.
• Internal WSP experience is a strong asset but not required.

About Us

WSP is one of the world's leading professional services firms. Our purpose is to future-proof our cities and environments.

With over 65,000 team members globally, including 12,000+ in Canada, we are involved in environmental remediation, urban planning, iconic building engineering, sustainable transportation, resource extraction, and renewable energy development.

At WSP, we value our people and reputation, are dedicated locally with an international scale, challenge the status quo, foster collaboration, and promote an empowering culture with accountability.

Note:

Health and Safety is a core value. Compliance with our HSE policies and client policies is mandatory. Safety-sensitive positions may require physical tasks in various environmental conditions. WSP encourages applications from people with disabilities and provides accommodations upon request. We are committed to employment equity. Only selected candidates will be contacted. No unsolicited resumes accepted from agencies.