Director, Operational Risk Audit

Industrial Alliance Insurance and Financial Services Inc; Montreal; Hybrid; CAD 150,000 - 190,000; Full time

Benefits offered by this job

Flexible group insurance coverage and

telemedicine

Employee share purchase plan

Vacation program and wellness and личd

Employee and family assistance program

Ergonomic office furniture program

Performance bonus, discounts on iA, и

and more

Job summary

Industrial Alliance Insurance and Financial Services Inc. seeks a Director, Operational Risk Audit to lead internal audit activities, develop the team, and advance risk management practices in a collaborative environment.

The candidate will oversee audit planning, execution, and reporting across multiple risk domains, leveraging data analytics and KPI dashboards to drive continuous improvement and stakeholder collaboration.

Qualifications

• Bachelor’s degree in business administration, accounting, finance, actuarial science, or related field.
• CPA designation; CIA certification is asset.
• 10+ years in insurance/financial services, incl. 5+ years in internal control.
• At least 5 years leading a team; dynamic, collaborative leadership.
• Strong business acumen, adaptable, solution-oriented, able to manage multiple priorities.
• Excellent analytical, organizational, coordination, time management, communications, interpersonal skills.
• Advanced proficiency in French and intermediate English.

Responsibilities

• Develop, maintain, and review the internal audit plan aligned with strategy.
• Lead operational audits across governance, ERM, security, culture, accounting, BCM, and treasury.
• Lead cross-functional risk audits (reputational, climate, legal, client experience).
• Oversee all stages of audit engagements: planning, test procedures, sampling, interviews, closing meetings.
• Articulate and present audit findings and recommendations; coach team.
• Advance audit methodologies with data analytics, KRIs, continuous auditing, dashboards.
• Contribute to continuous improvement of internal controls and risk management; support audit reporting; coach and develop team.

Skills

Risk management

Leadership

Analytical skills

Communication skills

French proficiency

English proficiency

Education

Bachelor’s degree in business administration, accounting, finance, actuarial science, or related field

CPA designation

CIA certification (asset)

Job description

• Other Possible Location(s): Montreal, Quebec
• Job category: Business Administration, Finance and Accounting

Are you passionate about risk management, continuous improvement, and creating value through internal audit? As Director, Operational Risk Audit, you will play a key role in leading the internal audit activities within your area of expertise while supporting the development and growth of your team.

This role is a great opportunity to leverage your audit and internal control expertise, business acumen, and leadership skills within a collaborative and innovative environment where people and their development are at the heart of our priorities.

______________________________________________________________________________

What you’ll accomplish with us

• Support the development, maintenance, and review of the internal audit plan, ensuring alignment with strategic objectives.
• Lead operational audits covering strategic risks, governance and enterprise risk management, physical security, talent and culture, financial accounting, business continuity, third-party risks, and treasury operations.
• Lead audits related to cross-functional risks, including reputational, climate, legal, and client experience risks.
• Oversee all stages of audit engagements, including planning, test procedures, sampling methodology, interviews with process owners, and closing meetings with management.
• Articulate and present audit findings and recommendations, both verbally and in writing, while supporting and reviewing the work performed by the audit team.
• Advance internal audit methodologies through data analytics, key risk indicators, continuous auditing and monitoring, and dashboard reporting for high-volume transactions.
• Contribute to continuous improvement initiatives in internal control and risk management, support annual and quarterly audit reporting, and coach and develop team members while maintaining collaborative relationships with stakeholders.

______________________________________________________________________________

What could accelerate your success in this role

• A bachelor’s degree in business administration, accounting, finance, actuarial science, or another field relevant to the role, along with a CPA designation; a CIA certification is considered an asset.
• A minimum of 10 years of experience in the insurance and financial services industry, including at least 5 years in internal control.
• At least 5 years of experience managing a team, combined with dynamic, collaborative, and inspiring leadership.
• Strong business acumen, creativity, a solutions-oriented mindset, and the ability to adapt to changing priorities while managing multiple responsibilities and strict deadlines.
• Excellent analytical, organizational, coordination, time management, problem-solving, written and verbal communication, and interpersonal skills.
• Advanced proficiency in French and intermediate proficiency in English is required, as the successful candidate will be required to deliver presentations, validate information, prepare audit plans, and communicate with English-speaking internal and external partners on a daily basis.

______________________________________________________________________________

Why you’ll love working with us

• A work environment where learning and development come together with a collective pursuit of excellence.
• Artificial intelligence in everyone’s hands, helping increase personal effectiveness and support organizational growth.
• A healthy, safe, equitable, and inclusive environment where everyone can express and develop their potential freely.
• A hybrid work environment supported by flexibility and access to inspiring and innovative workspaces.
• Opportunities to contribute directly to the continuous improvement of internal audit, risk management, and internal control practices.
• A leadership role that provides opportunities to mobilize and develop a team while collaborating with stakeholders across the organization.

______________________________________________________________________________

• Flexible group insurance coverage and telemedicine.
• Employee share purchase plan.
• Vacation program and wellness and personal development days.
• Employee and family assistance program.
• Ergonomic office furniture program.
• Performance bonus, discounts on iA products, and more.

______________________________________________________________________________

Company Overview

iA Financial Group is the strength of a company with a human side, with its over 10,000 employees. Together, we have earned the trust of our more than five million clients and 50,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $235 billion in assets, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 130 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

Our commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, write to us . Someone from our team will be happy to assist you.