Director, Operational Risk Advisory & Oversight

RBC; Toronto; On-site; CAD 130,000 - 170,000; Full time

Job summary

RBC is seeking a Director of Operational Risk to provide leadership in operational risk management across Personal and Commercial Banking. This role involves executing operational risk plans, collaborating with stakeholders, and ensuring compliance with regulatory requirements. A strong background in risk management and banking operations is essential for success in this position.

Benefits

Fair compensation

Work in a safe and positive environment

Opportunity to make a lasting impact

Supportive team atmosphere

Qualifications

• 5+ years in risk management (1LOD or 2LOD).
• Strong Personal Banking and Commercial Banking product knowledge.
• Good knowledge of banking regulatory requirements.

Responsibilities

• Direct implementation of operational risk management programs.
• Drive a culture of integrity and risk management.
• Provide ORM risk mitigation strategies and oversight.

Skills

Communication

Risk Management

Operational Risks

Fraud Risk Management

Education

University degree in Risk Management

Job description

Job Summary

Job Description

What is the opportunity?

The GRM Operational Risk Advisory & Oversight (A&O) team is responsible for providing independent and objective oversight of operational risk management (ORM) for the Personal Banking and Commercial Banking business segments. The primary purpose for this Director role is to ensure that operational risk profiles for each business within PB and CB have been established, kept current, and demonstrate fair and accurate representations of the bank’s operational risk exposure. This role partners closely with the business to facilitate the implementation of the operational risk framework and sound risk management practices across the business platforms.

What will you do?

Act as a leader in Operational Risk

• Deliver the vision and execute the ORM plan through a team of ORM professionals (management of peers and indirect reports, both in-person and virtual teams)
• Foster strong stakeholder relationships to enable active and collaborative working relationships.
• Drive a culture of integrity and behaviors that align to RBC’s Code of Conduct and professional standards.
• Work collaboratively across teams, enabling an engaged workforce who are effective, knowledgeable and adaptable.
• Foster an environment of continuous personal growth.

Direct the Implementation of RBC’s Operational Risk Management (ORM) program and practices

• Contribute to and execute on the vision, strategy and operating model for operational risk management.
• Direct the implementation of core operational risk management programs and practices to ensure accurate view of Operational Risk Profile
• Support implementation of ORM initiatives (e.g. Internal Control Management Policy, RCSAs and Risk Register),monitor for adherence to requirements while assessing quality of 1LOD outputs and escalating concerns where required.
• Identify trends and direct research into areas of perceived elevated or emerging operational risk and conduct thematic reviews where necessary.

Provide Operational Risk advice and monitor key & emerging risks

• Provide ORM risk mitigation strategies (and /or related area of expertise) and advise senior management and executives in understanding and managing operational risk across multiple domains.
• Champion behaviours that embed a strong risk management culture across 1st & 2nd LOD
• Provide oversight on the design and effectiveness of the internal control environment.
• Actively support 1LOD in establishing operational risk appetite that aligns with their stated strategic objectives.
• Leverage operational risk data and analysis to provide management with insights to support decision-making.
• Conduct Independent reviews to provide a perspective to 1st Line of Defense on emerging risks and trends.
• Deliver 1st Line of Defense insights gained from external sources such as ORX, Industry Events, Industry Best practices, as well as from Comparative Analysis across LOBs and Business Segments to improve their risk management practices.

Enable regulatory change, Operational Risk governance and reporting

• Support Management to respond to information requests by regulators, supervisors, and statutory bodies (as required)
• Identify and develop guidance material designed to support 1st Line of Defense interpretation and implementation of regulatory requirements
• Monitor and analyze the design and operational effectiveness of a platform’s control environment
• Review and opine on assessment of operational Risk and provide oversight and challenge on risk assessments completed by 1st LOD (e.g. IRPs, PARS, RCSAs, etc.)
• Report operational risk-related reporting and insights, and partner with the business to enhance reporting where required, to support executive management to build a perspective on operational risks and emerging trends.
• Develop a story board to provide a profile of operational risk, leveraging risk dashboards, metrics and other information sources.

This job mandate addresses the general nature and level of work expected of the incumbent. It is not intended to cover / contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. The incumbent may be asked to perform other duties as required.

What do you need to succeed?

Must-have

• Depth and breadth of risk management experience (1LOD or 2LOD) 5+ years
• Strong Personal Banking and Commercial Banking product and process knowledge
• Good knowledge of banking regulatory requirements and best practices related to risk management practices globally.
• Proficient in risk management methodologies, ideally operational risk management practices
• Experience working in a matrixed environment actively managing a diverse group of stakeholders across first and second lines of defense.
• Proven relationship management skills and demonstrated strong level of engagement with peers and partners across a broad range of stakeholders, in order to influence and effect change.
• Skilled in building a network and maintaining key relationships across the organization.
• Strong negotiation skills and confidence to challenge others.

Nice to have

• Direct experience in Operational Risk (1LOD or 2LOD), and knowledge of operational risk frameworks and policies
• Understanding of Regulatory Compliance Management practices
• University degree, or designation associated with Risk Management

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Fair compensation
• Ability to make a difference and lasting impact
• Work in a safe, secure and positive work environment
• Work with a great and supportive team

Job Skills

Communication, Financial Instruments, Fraud Risk Management, Long Term Planning, Operational Risks, Risk Control, Risk Management, Waterfall Model

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-06-05

Application Deadline:

2025-06-21

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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