Director - Onboarding Systems, Reporting & Analytics (GWO)

Scotiabank; Toronto; On-site; CAD 180,000 - 240,000; Full time

Benefits offered by this job

Bonus

Flexible vacation

Comprehensive benefits

Job summary

Scotiabank is seeking a Director for Onboarding Systems, Reporting & Analytics to oversee technology governance and the analytics function for GBM Client Onboarding. You will lead the onboarding platform strategy, drive data quality, and partner with Compliance, AML/KYC, and Operations to deliver scalable, compliant solutions.

The role focuses on regulatory alignment, roadmap execution, and creating actionable insights for senior leadership.

Qualifications

• Experience owning enterprise onboarding platforms and regulatory/compliance processes.
• Proven ability to lead large technology initiatives and business transformation.
• Strong understanding of capital markets operations and AML/KYC requirements.

Responsibilities

• Provide governance for Fenergo and onboarding platforms; develop long-term technology roadmap.
• Lead Reporting & Analytics, defining metrics and governance reporting.
• Partner with stakeholders to deliver scalable onboarding solutions and data-driven insights.

Skills

Stakeholder management

Analytical thinking

Problem-solving

Strategic thinking

Communication skills

Presentation skills

Regulatory & AML/KYC knowledge

Vendor management

Data governance

Leadership

Education

Bachelor's degree in Business/Finance/Economics/Technology

Tools

Fenergo

Onboarding platforms

Job description

Title: Director - Onboarding Systems, Reporting & Analytics (GWO)

Requisition ID: 268576

Join our team!

Would you like to complete your internship with an organization that has been in the market for more than 35 years, dedicated to improving our customers' financial well-being through comprehensive and innovative solutions?

The Role

The Director, Onboarding Systems, Reporting & Analytics is responsible for the strategic oversight, governance, and continuous enhancement of the technology, data, reporting, and analytics capabilities supporting Global Banking & Markets (GBM) Client Onboarding.

This role serves as the business owner for Fenergo, GBM's core onboarding platform, ensuring the system remains aligned with evolving regulatory requirements, operational needs, and business objectives. The incumbent will lead the development and execution of the onboarding technology roadmap, drive data quality and governance initiatives, enhance reporting and analytics capabilities, and identify opportunities to improve the client onboarding experience.

The Director will work closely with Operations, Compliance, AML/KYC, Technology, and business stakeholders to deliver scalable solutions that support regulatory compliance, operational efficiency, and informed decision-making.

Is this role right for you? In this role, you will:

Strategic Systems Ownership

• Provide business ownership and governance oversight for Fenergo and related onboarding platforms.
• Develop and execute a long-term roadmap for onboarding technology and process transformation.
• Manage key vendor relationships and partner with technology teams to drive system enhancements and product development.
• Oversee system maintenance, upgrade support, user access governance, audit readiness, and first-line operational support activities.

Regulatory & Data Governance Leadership

• Ensure onboarding systems continue to meet regulatory and recordkeeping requirements across applicable jurisdictions.
• Establish and maintain data quality standards, controls, and governance frameworks across the onboarding ecosystem.
• Identify opportunities to leverage technology to improve onboarding efficiency, scalability, and client experience.

Reporting & Analytics

• Lead the Reporting & Analytics function for GBM Onboarding.
• Partner with business, AML/KYC, Compliance, and Operations stakeholders to define and deliver meaningful performance metrics and management reporting.
• Develop analytics and insights that support strategic decision-making, regulatory initiatives, operational transparency, and governance reporting.
• Identify opportunities to automate reporting processes and enhance data visualization and management information capabilities.
• Foster a high-performance, collaborative, and inclusive team environment.
• Promote a strong client-centric culture while balancing regulatory and risk management requirements.
• Ensure activities are conducted in accordance with Scotiabank's risk framework, policies, Code of Conduct, and applicable regulatory obligations.
• Proactively identify, assess, and elevate operational, compliance, AML/KYC, and conduct risks as appropriate.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

• 10+ years of experience within financial services, capital markets, investment banking operations, or regulatory operations.
• Proven experience owning or managing enterprise platforms that support regulatory, compliance, onboarding, or operational processes. Experience with Fenergo is strongly preferred.
• Demonstrated experience leading large-scale technology initiatives, business transformation programs, or operational change initiatives.
• Strong understanding of capital markets operations and the trade lifecycle across corporate and investment banking products.
• Working knowledge of AML/KYC regulations, client onboarding requirements, and associated regulatory expectations.
• Experience managing third-party vendors and technology partners.
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable business insights.
• Exceptional stakeholder management, communication, and presentation skills, with the ability to influence senior leadership.
• Experience establishing data governance, controls, and reporting frameworks within a regulated environment.
• Demonstrated ability to think strategically while driving execution and delivering measurable results.
• Undergraduate degree in Business, Finance, Economics, Technology, or a related discipline. Relevant industry certifications are considered an asset.

What's in it for you?

• A rewarding career path with diverse opportunities for professional development
• An organization committed to making a difference in our communities - for you and our customers.
• A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participation through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

We are an international, modern, and digital bank.

Work-life balance matters to us - we are the first bank in Chile to reduce the workweek to 39 hours!

Continuous learning and development - participate in projects, conferences, and events that help you build new skills and gain relevant knowledge.

We are diverse and inclusive.

At Scotiabank, inclusion is part of the way we do business . his opportunity is open in accordance with Law 21.015. If you require any reasonable accommodation to participate in the recruitment process, please let us know .