Director of Technology Operations and Cyber Security

Ari Agency Executive Search & Digital Recruitment; Chandler, Quebec; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading executive search and digital recruitment agency is seeking a Recruitment Operations Manager. The ideal candidate will be organized and process-driven, responsible for managing operations, improving internal systems, and supporting growth initiatives. This role involves overseeing daily operations, managing software tools, and ensuring efficient workflows across various departments. Join a dynamic team and help shape the future of the agency!

Qualifications

• Experience in operations and project management, preferably in recruitment or professional services.
• Proficient in managing applicant tracking software and internal documentation.

Responsibilities

• Manage daily business operations and ensure smooth workflows.
• Lead internal projects and manage applicant tracking software.
• Oversee marketing coordination and manage relationships with vendors.

Skills

Project Management

Operations Management

Process Improvement

Tools

Zoho Recruit

CRM

Squarespace

Job description

We’re looking for an exceptionally organized, process-driven Recruitment Operations Manager to join our executive search and digital recruitment agency. This role is perfect for a proactive project manager with a passion for streamlining operations, improving internal systems, and keeping everything (and everyone) on track. As the backbone of our growing business, you’ll manage the day-to-day operations, support the execution of key growth initiatives, oversee marketing coordination, and ensure the team runs efficiently and effectively. You’ll work directly with the Founder helping to shape how we scale and operate. Operations Management Manage daily business operations, ensuring smooth workflows across recruiting, finance, and client services Identify opportunities for automation and oversee implementation of new software or platforms Manage relationships with vendors and technology partners, including negotiating contracts and service agreements Provide basic IT support and troubleshoot hardware / software issues as needed Maintain accurate employee, contractor, and client agreements and records, including financial documentation Project & Process Management Lead internal projects and ensure successful planning, coordination, and execution Manage the applicant tracking software and suite of tools (Zoho Recruit, CRM, Campaigns) to ensure we are using all to their full potential Own project timelines and deliverables, monitor progress, and align team members and accountability Create and manage internal documentation, templates, and knowledge-sharing systems to support new hires Manage website updates and email marketing campaigns using Squarespace and Zoho (Recruit, CRM, Campaigns) Manage marketing-related tasks and projects to support our content marketing campaigns A confident project manager keeping teams aligned and on task Experienced with operations, creating new processes and software systems, and project management—preferably in a recruitment, professional services, or startup environment

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