Director of Technology

MIND 24-7; Burlington; On-site; CAD 160,000 - 200,000; Full time

Job summary

MIND 24-7 is seeking a passionate Director of Technology to drive our innovative tech strategy in mental health care. You will lead a high-performing team responsible for cloud-first systems and manage compliance across platforms, making a real impact in a fast-paced environment.

Benefits

Medical, dental, vision benefits

Health savings account

401K with company contribution

Generous paid time off

Discounted gym memberships

Qualifications

• 10+ years in IT leadership roles, focused on healthcare.
• Strong knowledge of EMR, RCM, CRM, HCM.
• Experience with Azure Cloud and network/security infrastructure.

Responsibilities

• Lead and execute a scalable, cloud-first technology strategy.
• Oversee EMR, RCM, CRM systems.
• Ensure compliance with healthcare data standards.

Skills

Leadership

Vendor Management

Project Execution

Cross-Functional Collaboration

Tools

EMR (Kipu)

RCM (CollaborateMD)

CRM (MS CRM)

HCM (UKG)

Azure Cloud

Power BI

Job description

Join MIND 24-7: Transforming Mental Health Care, 24/7

At MIND 24-7, we are revolutionizing behavioral health care by providing immediate, accessible, and around-the-clock mental health support. Our walk-in mental health facilities are open 24/7, every single day, because mental health crises don’t wait, and neither do we. With services including Psych Express Care (rapid 2-3 hour interventions), Psych Crisis Care (intensive stabilization), and Psych Progressions (outpatient therapy and IOP services), we are making a real impact. We are growing and looking for passionate professionals to join us. If you're ready to be part of an innovative, fast-growing company that’s redefining mental health care, MIND 24-7 is the place for you.

Director of Technology

Location: Scottsdale, AZ (on location)

Department: Information Technology

Employment Type: Full-Time | Exempt

Compensation: $160,000 – $200,000 annually

About Mind 24-7

Mind 24-7 is disrupting the behavioral health space with walk-in, 24/7 mental health care for youth and adults. We’re mission-driven, growing fast, and building a compassionate model of care that meets people where they are—anytime.

The Opportunity

We’re hiring a hands-on, strategic Director of Technology to lead our infrastructure, systems, security, and digital innovation. You’ll guide tech strategy and execution across clinical and operational systems in a fast-paced, healthcare environment. This is a high-impact leadership role for someone who’s collaborative, solutions-focused, and eager to grow with us.

What You’ll Do

• Lead and execute a scalable, cloud-first technology strategy
• Oversee EMR, RCM, CRM, HCM, telecom, network, and SaaS platforms
• Ensure compliance with HIPAA, PCI, and healthcare data standards
• Manage vendors (onshore/offshore) and tech contracts
• Build and mentor a collaborative, high-performing tech team
• Provide hands-on support and resolve infrastructure issues as needed
• Align IT initiatives with operational goals, clinical outcomes, and cost efficiency
• Report on KPIs, manage budgets, and drive continuous improvement
  
  
  

What We’re Looking For

• 10+ years in IT leadership roles; healthcare experience required
• Strong knowledge of EMR (Kipu), RCM (CollaborateMD), CRM (MS CRM), HCM (UKG)
• Experience with Azure Cloud, Power BI, network/security infrastructure
• Skilled in vendor management, project execution, and cross-functional collaboration
• Passionate team player who thrives in a growth-stage environment
• Comfortable rolling up sleeves and leading by doing
  
  
  

Why Join Us?

• Mission-driven organization with national growth
• Startup energy + real-world impact
• Hybrid flexibility + hands-on leadership team
• Full benefits, competitive pay, and a chance to grow your career
  
  
  

With a passion for hiring and retaining the best, MIND 24-7 offers the most competitive benefits in the market for full-time Team Members! Included are medical, dental, vision, health savings account, flexible spending accounts, telemedicine, company paid life insurance and disability, voluntary plans, discounted gym memberships, 401K with company contribution and generous paid time off along with holidays.