Director of Strategic & Public Sector Sales

SHI International Corp.; Toronto; Remote; CAD 120,000 - 150,000; Full time

Job summary

A leading IT services provider is seeking a Director of Strategic & Public Sector Sales in Toronto. You'll manage a high-performing sales team, drive revenue growth, and develop relationships with enterprise clients, ensuring strategic alignment across departments and achieving organizational targets.

Benefits

Health and wellness benefits

Continuous professional growth

Diversity commitment

World-class facilities

Qualifications

• Completed Bachelor's Degree in Business or related field.
• 5+ years experience in Sales or relevant functional area.
• 6+ years in a Sales Leadership position.

Responsibilities

• Manage all sales activities and meet sales targets.
• Oversee team performance and develop new business.
• Collaborate with marketing and product teams.

Skills

Business Development

Strategic Thinking

Communication

Negotiation

Customer-Centric Mindset

Results Orientation

Leadership

Collaboration

Education

Bachelor's Degree in Business

Tools

CRM software

Microsoft Dynamics AX

Word

Excel

PowerPoint

Outlook

Job description

Director of Strategic & Public Sector Sales

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Director of Strategic & Public Sector Sales

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About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. But The Heartbeat Of SHI Is Our Employees – All 6,000 Of Them. If You Join Our Team, You’ll Enjoy

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
  
  

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. But The Heartbeat Of SHI Is Our Employees – All 6,000 Of Them. If You Join Our Team, You’ll Enjoy

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
  
  

Job Summary

The Director of Strategic Sales will be responsible for managing all sales activities within a defined district for Enterprise Sales with the focus of meeting sales targets. The Director of Strategic Sales will manage a team of Account Executives in the field and oversee team performance, focusing on developing new business with existing customers and acquiring new customers across an account list. The named account list will comprise of the top 500 largest private enterprises and some large public sectors (ex: Higher Ed, Healthcare). Working with our Sales Leadership, Internal Support, and our Training and Development teams, the Director of Strategic Sales will be enabled to position SHI’s innovative solutions and world class support to their target customer list.

This position is a remote field position with a home office set up within the GTA (Toronto). As such, the Director of Strategic Sales is expected to spend 50 percent or more of the time outside of an office interfacing and building relationships with existing and potential SHI customers, identifying new opportunities, networking, and following up on potential leads.There is a minimum requirement of once per week of work out of the SHI Canada Toronto office, a short distance from Union Station. The Director of Strategic Sales must be self-motivated and comfortable working with limited direction and oversight.

The Director of Sales is responsible for developing and executing strategic sales plans to achieve organizational targets and drive revenue growth, while leading a high-performance sales team through effective coaching and management. This role involves identifying new business opportunities, building strong client and partner relationships, and overseeing sales budgeting and forecasting. Additionally, the Director collaborates with marketing and product teams, ensures compliance with sales standards, and drives innovation in sales processes, providing strategic insights to senior leadership.

Role Description

• Account Strategy & Growth – Develop and execute strategies to expand relationships with key enterprise clients, ensuring revenue growth and long-term partnerships.
• Team Leadership & Development – Recruit, train, and mentor the sales team, fostering a high-performance culture with clear goals, coaching, and professional development.
• Revenue & Forecasting Management – Communicate and manage ambitious sales targets, track performance metrics, and ensure accurate forecasting to align with business objectives.
• Customer Engagement & Relationship Management – Maintain strong executive-level relationships with top accounts, ensuring a deep understanding of customer needs and delivering tailored solutions.
• Deal Negotiation & Closing – Guide the team through complex, high-value deal negotiations, ensuring competitive positioning and maximizing profitability.
• Cross-Functional Collaboration – Work closely with marketing, product, and customer success teams to drive alignment and support customer needs effectively.
• Executive Reporting & Communication – Provide regular insights and strategic recommendations to leadership on pipeline health, market conditions, and revenue performance.
• Highly Mobile – Being customer facing is critical, therefore there must be a willingness to be on the road, in front of clients’ team members.
• Identify and pursue new business opportunities, leveraging market insights and competitive analysis to expand the customer base and increase market share.
• Build and maintain strong relationships with key clients, partners, and stakeholders to enhance customer satisfaction and loyalty.
• Collaborate with marketing and product teams to develop and implement effective sales strategies and campaigns that align with market demands.
• Ensure compliance with sales policies, procedures, and ethical standards, safeguarding the organization’s reputation and integrity.
• Drive innovation and continuous improvement in sales processes and practices to enhance efficiency and effectiveness.
  
  

Behaviors and Competencies

• Business Development: Can lead strategic business development initiatives, inspire others to identify and seize business opportunities, and foster a culture of continuous business growth and improvement.
• Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions.
• Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement.
• Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills.
• Customer-Centric Mindset: Can lead strategic initiatives focused on improving the overall customer experience. Inspires and mentors others to adopt a customer-centric approach, fostering a culture of customer focus throughout the organization.
• Negotiation: Can lead strategic negotiations, inspire others to develop negotiation skills, and foster a culture of constructive dialogue and compromise.
• Results Orientation: Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results.
• Adaptability: Can drive strategic transformations, inspire others to embrace change, and foster a culture of continuous adaptation.
• Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose.
• Impact and Influence: Can drive organizational change and win the support of key stakeholders through effective influence and persuasion.
• Strategic Implementation: Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives.
• Continuous Improvement: Can lead others in identifying and implementing major improvements and proactively drive continuous improvement across the organization.
  
  

Skill Level Requirements

• The ability to effectively utilize applications like Word, Excel, PowerPoint, and Outlook to enhance productivity and perform various tasks efficiently. - Expert
• Proficiency in utilizing Customer Relationship Management (CRM) software to manage and analyze customer interactions and data throughout the customer lifecycle, improving customer service, retention, and sales growth - Expert
• Familiarity in using Microsoft Dynamics AX for enterprise resource planning, including tasks such as order tracking, inventory management, and financial reporting. - Expert
  
  

Other Requirements

• Completed Bachelor's Degree in Business or a related field, or relevant work experience required
• 5+ years of experience in Sales or a relevant functional area supporting Enterprise and/or Public Sector
• 6+ years of experience in a Sales Leadership position required, in Enterprise and/or Public Sector Outside Sales
• Ability to travel to SHI, Partner, and Customer Events
• Ability to travel 25%
• Ability to travel to customer sites within dedicated territory
  
  

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  IT Services and IT Consulting

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