Director of Sales Operations

Logic Software Solutions; Calgary; Hybrid; CAD 100,000 - 150,000; Full time

Job summary

A technology solutions provider is seeking a Global Senior Sales Operations Manager to lead the sales strategy and execution. This role requires over 10 years of experience in sales operations and includes responsibilities such as CRM management, sales enablement training, and cross-functional leadership. Candidates must be based in Canada and have a strong data-driven approach to improve sales performance. The company values diversity and encourages qualified candidates to apply.

Benefits

Equal opportunity employer

Diversity and inclusion commitment

Qualifications

• 10+ years in sales operations, revenue operations, or sales enablement.
• Expertise in CRM management and sales analytics.
• Strong data analysis skills to translate insights into action.

Responsibilities

• Design and improve the global sales strategy.
• Lead onboarding and continuous training programs.
• Oversee marketing and communication strategies.

Skills

Data-driven leadership

Process-oriented thinking

Cross-functional collaboration

CRM management

Sales analytics

Tools

HubSpot

Salesforce

Power BI

Tableau

Excel / Google Sheets

Job description

Job Description

Job Description

Job Title : Global Senior Sales Operations Manager / Director of Sales Operations

Location : & Remote (Must be legally eligible to work in Canada)

Experience Required : & 10+ years in sales operations, sales enablement, or revenue operations

About the Role

We are seeking an experienced& Senior Sales Operations Manager / Director of Sales Operations & to design, implement, and optimize our global sales strategy. You will oversee sales enablement, marketing and communications alignment, CRM management, and performance analytics—ensuring our sales teams have the tools, training, and insights needed to exceed targets.

The ideal candidate is a data-driven, process-oriented leader with a strong ability to influence cross-functional stakeholders. You thrive in a fast-paced environment, excel at knowledge management, and are skilled at driving accountability and performance across sales teams.

Key Responsibilities Sales Strategy Execution

Design, operationalize, and continuously improve the global sales strategy to drive revenue growth.

Foster a high-performance sales culture with clear accountability and incentive structures (monetary non-monetary).

Own and optimize sales tools (e.g.,& HubSpot CRM, Salesforce ) and ensure seamless execution of sales processes.

Develop and report on quarterly / annual sales metrics, OKRs, and operational insights.

Sales Enablement Training

Lead onboarding and continuous training programs to enhance sales team competence.

Develop sales collateral, training materials, and product knowledge resources.

Support sales leadership in coaching and performance management.

Marketing Communications Alignment

Oversee marketing and communications (MarComs) strategies to drive lead generation and sales support.

Manage the Sales Development Representatives (SDRs) and Marketing Associate teams.

Cross-Functional Leadership

Collaborate with Delivery, Platform, Product, and other teams to align sales initiatives.

Lead strategic projects (e.g., commercialization programs like& NRC-IRAP ) in partnership with executive leadership.

Provide interim sales management support when needed.

Tech Stack

CRM Sales Tools : & HubSpot, Salesforce (or similar)

Sales Enablement : & Seismic, Highspot, Gong (or equivalent)

Data Analytics : & Power BI, Tableau, Excel / Google Sheets (advanced)

Marketing Automation : & HubSpot Marketing Hub, Marketo (or similar)

Communication Collaboration : & Slack, Microsoft Teams, Zoom

Project Management : & Asana, Trello, Jira (or similar)

Key Performance Indicators (KPIs)

Primary : & Achievement of annual sales targets; 80%+ of reps meeting ≥80% of quotas.

Leading Indicators : & Sales pipeline value, conversion rates, and input metrics.

Reporting Structure

Reports to : Chief Partnerships Officer

Direct Reports : Sales Development Representatives, Marketing Associate, and additional roles (TBD).

Qualifications Required :

10+ years in sales operations, revenue operations, or sales enablement (global / multi-country experience preferred).

Expertise in& CRM management (HubSpot, Salesforce) & and sales analytics.

Proven success in designing sales strategies, training programs, and performance systems.

Strong data analysis skills with the ability to translate insights into action.

Desirable :

Experience in international development, tech-for-good, or social impact sectors.

Background in marketing / communications (MarComs) strategy.

Familiarity with commercialization grants (e.g.,& NRC-IRAP & or equivalent).

Location Eligibility

This role is partially funded by Canada’s& NRC-IRAP program , so candidates must be legally based in Canada (or eligible for Canadian T4 employment without sponsorship).

Our Commitment to Diversity

We are an equal opportunity employer and value diversity. We encourage applications from all qualified candidates and are committed to fostering an inclusive workplace where diverse perspectives drive innovation.