The Director of Sales assists the Vice President of Sales & Marketing with the efficient management of the Sales Department by providing daily leadership and direction to the Sales Team; ensuring targets are met and all opportunities are maximized.
Primary Responsibilities :
- Provide personalized and exceptional guest service at every given opportunity.
- Provide leadership and direction to the Sales Coordinators and Sales Managers.
- Responsible for the total revenue target for all group bookings including Tour & Travel, Social, Government, Association, Corporate and Third party. Responsible for all wedding and off site winery partners targets.
- Review all proposals on a weekly basis to ensure accuracy and adequate follow up.
- Monitor daily prospecting numbers and react accordingly to ensure targets are met; reporting results to VP of Sales & Marketing weekly.
- Assist the Vice-President of Sales & Marketing with the development of the annual sales plan.
- Work closely with and support the sales team in all areas.
- Ensure Sales Managers are scheduling sales calls on a regular basis and accompany at least one Manager per week on their sales call.
- Shadow wedding sales managers periodically.
- Ensure each Sales Manager is conducting one site visit per week.
- Conduct monthly prospecting sessions.
- Organize seasonal client gifting and drop offs.
- Organize one client event per year for top clients.
- Conduct quarterly sales meetings.
- Grow the off-site catering business.
- All other duties as assigned.
Experience, Characteristics and Core Competencies :
- Graduate from a Sales & Marketing degree program or the equivalent in experience and education.
- Minimum five (5) years experience at a management level in sales at a four-diamond property.
- High-energy, outgoing, decisive, intelligent manager who is motivated and passionate about the hotel industry.
- Determined, hands-on, with attention to detail, and thrives in a fluid environment.
- Goal-oriented, driven individual with a superior ability to execute and achieve results.
- Possess the interpersonal and leadership skills needed to interact with peers and motivate their team.
- Proven track record managing sales teams.
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Director Of Sales • Golden Horseshoe, Niagara Region, Canada