Director of Quality & Compliance

Rhema Health Products Limited; Pitt Meadows; On-site; CAD 120,000 - 180,000; Full time

Job summary

Rhema Health Products Limited in Canada seeks a Director of Quality & Compliance to lead and scale the Quality Management System for Health Canada NHPs, US dietary supplements and CFIA foods. This hands-on leader oversees QA/QC, regulatory affairs, and product safety while driving cross-functional collaboration across fast-paced operations.

The ideal candidate brings 8+ years in NHPs and dietary supplement regulations, strong audit and leadership experience, and a strategic yet operational

Qualifications

• 8+ years experience in Natural Health Products, Dietary Supplements, and regulatory oversight.
• Experience with 3rd party certifications and cross-border compliance.
• Lean-team leadership and hands-on management.
• Audit management, import/export and label compliance experience.
• Strong communication and problem-solving skills.
• Ability to work under pressure and meet deadlines.
• Builds, strengthens and scales the QMS for Canadian and U.S. markets.
• Oversees QA, QC, regulatory compliance and product safety activities.

Responsibilities

• Oversee QC, QA and Regulatory departments; perform functions across roles.
• Build and strengthen the Quality System to enable growth.
• Maintain licensing and compliance with applicable regulators.
• Hands-on audits/inspections, regulatory responses, and quality issue resolution.
• Label and Claims compliance for NPN, US Supplements, and Food.
• Qualify and audit suppliers; create supplier quality agreements.
• Manage complaints, adverse events and recalls.
• Collaborate cross-functionally with Product Development, Sales and Ops.
• Balance compliance discipline with business agility and leadership culture.

Skills

Regulatory leadership

Quality management

Audit management

Cross-functional collaboration

Strategic problem solving

Strong communication

Decision making under pressure

Education

Bachelor's degree in Life Sciences / QA / Regulatory Affairs

Tools

QMS software

Regulatory databases

Job description

Position :Director of Quality & Compliance

Industry :Natural Health Products (Health Canada), U.S. Dietary Supplements, & CFIA Food

Department: Quality & Compliance

Reports to: CEO

Employment Type: Full-time

Position Summary

Rhema is seeking an experienced and strategic Director of Quality & Compliance to lead and continuously improve our Quality Management Systems supporting Health Canada Natural Health Products (NHPs), US FDA Dietary Supplements, and CFIA Foods. This role is responsible for ensuring regulatory compliance and product quality.

The ideal candidate is a hands‑on leader with deep regulatory expertise, strong cross‑functional collaboration skills, and a proven ability to build and maintain compliant quality systems in a fast‑paced, regulated environment.

CANDIDATE REQUIREMENTS :

• 8+ years Experience in Natural Health Products, Dietary Supplements, and Manufacturing & Regulations Experience with 3rd party certifications
• Experience with managing and leading a lean team
• Experience with Audit management, Import/Export compliance, and Label compliance
• Director is hands‑on with daily work
• Solution-oriented (not overly bureaucratic)
• Strong communication, interpersonal and problem solving skills
• Able to say “no” when necessary and explain why
• Self‑motivated and able to work under pressure and time sensitive conditions
• The Director of Quality & Compliance is a hands‑on leader responsible for building, strengthening, and scaling the Quality Management System (QMS) to support growth in both Canadian and U.S. markets.
• Overseeing all quality assurance, quality control, regulatory compliance, and product safety activities for a natural health products, dietary supplement, and food manufacturing.
• Unlike large corporate environments, this role requires both strategic leadership and day‑to‑day operational execution.
• This role ensures compliance with:
• Health Canada Site Licence requirements
• U.S. Food and Drug Administration (FDA) dietary supplement regulations
• NSF, SQF, CFIA, Gluten, Kosher, Organic, SMETA

KEY RESPONSIBILITIES :

• 1.Oversee QC, QA, and Regulatory departments : Be able to perform job functions of Quality Control Manager, Regulatory Affairs Manager, and Quality Technicians.
• 2.Build and Strengthen the Quality System
• 3.Regulatory Oversight : Maintain compliance and licensing to all applicable regulatory agencies
• 4.Hand-On with Audits/Inspections, Regulatory Responses, Troubleshooting production‑quality issues, Creating product specifications, Quality Agreements
• 5.Label & Claims Compliance : Canadian NPN, US Supplement Facts, Food compliance.
• 6.Supplier & Contract Oversight : Qualify and audit suppliers remotely. Create supplier quality agreements.
• 7.Complaint, Adverse Event & Recall Management
• 8.Work cross‑functionally with Product Development, Sales, and Operations to ensure compliance with efficient commercialization.
• 9.Culture & Leadership : Support scaling operations without overbuilding bureaucracy. Balance compliance discipline with business agility.

Expected start date: 2 Weeks From Hire Date (No later than November 20,2026)

Job Types: Full-time, Permanent