Director of Product Strategy and Experience

Modus Create; Toronto; Remote; CAD 90,000 - 150,000; Full time

Job summary

An innovative firm is seeking a strategic leader for the role of Director of Product Strategy & Experience. This position is pivotal in aligning product management with user experience and customer focus, driving innovation, and optimizing product-market fit. In a fully remote environment, you will lead cross-functional teams, define product strategies, and enhance customer engagement. Ideal candidates will have a strong background in GTM strategy and emerging technologies. Join a vibrant culture that values personal growth and offers flexible working hours, making a significant impact on product strategies and customer experiences.

Benefits

Flexible hours

Global coworking spaces

Professional development

Inclusive culture

Qualifications

• Proven experience in product strategy and user experience.
• Strong leadership skills in tech environments.

Responsibilities

• Develop go-to-market and product experience strategies.
• Oversee product roadmaps maximizing market opportunities.
• Mentor high-performing product teams.

Skills

GTM strategy

product-led growth

UX design

customer-centric design

competitive analysis

leadership

data-driven insights

Job description

Director of Product Strategy and Experience

Join us as our next Director of Product Strategy & Experience!

You are a strategic leader at the intersection of product strategy, user experience, and customer focus. With a proven ability to align product management, UX design, and service delivery with GTM strategy and revenue goals, you drive innovation, optimize product-market fit, and enhance competitive differentiation.

Your role involves defining and executing product strategies, leading roadmaps and market positioning, driving cross-functional collaboration, and enhancing customer engagement. You will mentor teams, stay informed on market trends, and leverage emerging technologies like AI and automation.

This position offers the chance to shape product and market strategy, work with executive leadership, and lead customer experience initiatives in a remote, innovative environment. Key responsibilities include:

1. Developing go-to-market and product experience strategies aligned with business goals.
2. Overseeing product roadmaps that maximize market opportunities and user experience.
3. Partnering with marketing, sales, and customer success teams to ensure product adoption and revenue growth.
4. Championing a human-centered design approach to create intuitive products.
5. Leading initiatives to improve product growth, scalability, and retention using data-driven insights.
6. Mentoring and developing high-performing product teams.

Ideal candidates have proven experience in GTM strategy, product-led growth, UX and customer-centric design, competitive analysis, and leadership in tech environments, especially with emerging technologies like AI.

The role also emphasizes team collaboration, remote work culture, and personal growth opportunities through extensive learning resources.

About Modus: Founded in 2011, a fully remote, globally recognized company supporting digital transformation with top-tier clients like Atlassian, GitHub, and AWS. Benefits include flexible hours, global coworking spaces, professional development, and a vibrant, inclusive culture.

Apply now to be part of a high-performing team shaping impactful product strategies and customer experiences.