Director of Product, Clinical

MealSuite; Cambridge; Hybrid; CAD 100,000 - 150,000; Full time

Job summary

A leading foodservice technology company in the Region of Waterloo is seeking a strategic Director of Product, Clinical. This role involves driving innovation in clinical-focused products and collaborating with diverse teams to improve health outcomes. The ideal candidate has over 10 years in healthcare technology and product management, alongside a passion for enhancing patient care through technology.

Benefits

Unlimited paid time off

Comprehensive healthcare benefits

Hybrid flexibility

Qualifications

• Knowledge of regulatory compliance standards, EMR/EHR systems.
• Proven ability to lead cross-functional teams.
• Interest in integrating user-centered design into product development.

Responsibilities

• Own product strategy and identify market opportunities.
• Monitor product performance using data.
• Drive strategic decision-making and prioritize initiatives.

Skills

Clinical product management

Strategic planning

Cross-functional leadership

Data analysis

Agile methodologies

Education

10+ years in healthcare technology

Certifications in product management

Tools

Software development lifecycle tools

Clinical data platforms

Job description

Overview

MealSuite is an inc. 5000 Fastest-Growing Private Company and a privately owned SaaS organization with 190+ team members globally. Our end-to-end foodservice technology helps professionals across healthcare and aging services streamline operations, save time, reduce food waste, and meet regulatory requirements so they can focus on improving patient and resident care.

We are seeking our next strategic and visionary Director of Product, Clinical to join the Product team. Reporting to the Vice President of Product, you will lead the growth and innovation of our Clinical-focused products, drive strategic alignment with business goals, and improve resident health outcomes across MealSuite.

A day in the life as a Director of Product, Clinical:

• Own Strategic Product Growth and Innovation - Own the product strategy for clinical aspects of MealSuite. Identify and evaluate market opportunities for clinical product expansion and prioritize efforts to drive measurable impact such as increased product adoption, expanded market reach, upsell opportunities, and create actionable plans.
• Monitor Qualitative & Quantitative Performance - Use data to assess product performance in the market, including evaluating upsell trends, market entry requirements, and feature adoption.
• Lead Cross-Functional & Cross-Team Collaboration - Lead a multidisciplinary team of Product Managers, Product Owners, and UX Designers. Collaborate with delivery teams for milestone estimations and foster cross-functional relationships within Product and with Sales, Marketing, CX, Support, partners, customers, and external stakeholders.
• Track Competitive & Partner Ecosystem - Be the domain expert on competitive landscape and partner ecosystem. Understand tools and platforms used alongside MealSuite and align partner goals with product vision.
• Drive Strategic Decision-Making - Create business cases, prioritize initiatives using value vs. effort, and guide long-term product vision.
• Champion Innovation & AI Integration - Leverage AI and emerging technologies to enhance clinical decision-making, streamline workflows, and improve patient care outcomes, including dietary compliance and promoting positive health outcomes.
• Domain Ownership & Feature Leadership - Lead discovery to understand user needs and market opportunities, gather requirements, and drive feature success from conception through delivery and iteration.
• Escalate & Triage Effectively - Address risks, blockers, and requests with strategic foresight. Work with engineering leads to optimize development in an agile environment.
• Mentor & Develop Talent - Provide coaching and growth opportunities for the team, fostering a culture of innovation and excellence.

Knowledge, experience and character required:

• Knowledge of clinical product management, strategic planning, and cross-functional leadership.
• 10+ years in healthcare technology and clinical product development or a combination of formal education and experience.
• Experience in the healthcare and clinical software industry.
• Certifications in product management and clinical informatics.
• Experience with software development lifecycle tools, agile methodologies, and clinical data platforms.
• Familiarity with regulatory compliance standards, EMR/EHR systems, and interoperability frameworks.
• Proven ability to lead cross-functional teams, drive product vision, and align clinical needs with business goals.
• Passion for creating impactful clinical solutions that improve patient outcomes and streamline provider workflows.
• Interest in integrating user-centered design into clinical product development and fostering innovation in healthcare technology.
• Proven ability to deliver scalable clinical products, manage stakeholder expectations, and execute strategic initiatives.
• Willingness to travel occasionally with a valid passport and no travel restrictions affecting cross-border work (Canada-USA, and Vietnam if required).
• Thrives in an agile, dynamic environment and values collaboration and communication.
• Desire to be directly involved in projects that offer learning and leadership growth.

We know imposter syndrome can be REAL when applying for a new role, but don’t let the confidence gap prevent you from applying. Your future self will thank you!

More to love about working at MealSuite

• We are passionate people who care about others. Our mission is to deliver smiles and satisfaction to the continuum of care through an all-in-one foodservice management technology.
• Progressive culture that values teamwork and innovation, with input from all voices and meaningful responsibilities.
• Growing sustainably—startup agility with the stability of an established company in a growing industry.
• Great benefits and employee-focused programs:
• Unlimited paid time off to support balance and rejuvenation.
• Comprehensive healthcare benefits, including extended health, vision, dental, and more.
• Hybrid flexibility and remote work options.
• Strong work-life balance and supportive leadership.
• Inclusive workplace with a diverse leadership team.
• Participation in the equity program and opportunities for career development.
• Purposeful work with a positive community impact.

This role requires you to work in our offices in Cambridge, ON or Dallas, TX up to 2 days a week. If you’re more than an hour away, we can discuss flexible options.

Next steps

Apply today with your resume and answers to our application questions. We typically review candidates within two weeks of posting and will reach out if we’d like to learn more. We may take time to thoroughly review applicants before scheduling interviews. If you require accommodation during the application process, please contact [e-mail].