Director of Operations, Fiber Optic Construction

ZipRecruiter; Vancouver; On-site; CAD 110,000 - 140,000; Full time

Job summary

A leading U.S. fiber broadband construction contractor seeks a Director of Operations to lead and optimize their construction and field services. The role emphasizes strategic leadership, process optimization, and collaboration across teams to ensure safety and quality. Candidates should possess extensive experience in telecommunications or construction operations, along with exceptional leadership skills and a bachelor's degree in a relevant field.

Benefits

Full Benefits Package (Medical, Dental and Vision)

401(k) with Company Match

Vacation: 120 hours accrued annually

Sick time: 1 hour per 30 hours worked

$25,000 Company Paid Life Insurance

Career Development & Advancement Opportunities

Qualifications

• 8+ years of leadership experience in telecommunications or construction operations.
• Strong record of operational strategy execution and team development.
• Proven ability to manage budgets and enforce compliance.

Responsibilities

• Provide strategic leadership for construction and field service functions.
• Design and implement operational procedures for compliance and growth.
• Drive cross-functional coordination for project success.

Skills

Leadership

Communication

Organizational skills

Education

Bachelor’s degree in Operations Management, Business, or Construction Management

Tools

Google Suite

MS Office

Job description

Job DescriptionJob DescriptionDescription:

TAK Broadband is a leading end-to-end U.S. fiber broadband network construction contractor operating in 42 states. It builds more than just networks; it connects communities to new valuable digital opportunities. TAK offers comprehensive service solutions, from construction to drops to fulfillment. TAK’s ecosystem of partners allows it to successfully complete every project starting from the first point of conception. This includes engineering teams, distributors, and more than 100 qualified construction crews with extensive experience across all ISP types and markets; over 300 experienced bury drop crews; and more than 700 professional technicians.

We are seeking an experienced Director of Operations to join our team. This role provides strategic leadership and oversight for all construction and field service operations, ensuring alignment with company goals, safety standards, and regulatory requirements. The Director will drive cross-functional collaboration, optimize processes for scalability, and lead teams to deliver high-quality, cost-effective results while fostering a culture of accountability and continuous improvement.

Why TAK?

• Full Time
• Paid Weekly
• Compensation: $110K - $140K annually, DOE
• Full Benefits Package (Medical, Dental and Vision)
• Vacation: 120 hours accrued annually
• Sick time: 1 hour per 30 hours worked
• 401(k) with Company Match
• $25,000 Company Paid Life Insurance
• Career Development & Advancement Opportunities

The Role

• Provide strategic leadership and direction for daily operations across all construction and field service functions
• Design and implement operational procedures, ensuring alignment with organizational goals and compliance with industry standards
• Lead cross-functional coordination with Project Management, Engineering, and Safety teams to support project success
• Develop long-term operational plans that support company growth, scalability, and process optimization
• Monitor and manage operational budgets, ensuring fiscal responsibility and maximizing cost efficiencies
• Ensure all field activities comply with safety protocols, quality standards, and regulatory requirements
• Drive continuous improvement initiatives and foster a culture of accountability and excellence
• Analyze operational performance data to guide strategic decision-making
• Mentor and support the development of operations managers and team leads
• Oversee the performance review process, goal-setting, and employee development programs
• Represent operations in executive meetings and contribute to organizational planning
• Perform additional duties as assigned

Requirements:

• 8+ years of leadership experience in telecommunications, construction operations, or a related field
• Bachelor’s degree in Operations Management, Business, Construction Management, or a related field a plus
• Strong record of operational strategy execution and team development
• Demonstrated ability to manage budgets, meet deadlines, and enforce compliance
• Excellent organizational, communication, and leadership skills
• Proficiency in operations management systems and standard business software, Google Suite, MS Office
• Relevant experience in telecommunications, construction operations, or a comparable industry is highly valued
• Thorough knowledge of operational best practices, workflow optimization, and regulatory compliance is essential
• Demonstrated ability to apply practical skills and experience to fulfill the core responsibilities of the role
• Certifications such as PMP or Lean Six Sigma are a plus
• Must provide a valid government-issued photo ID for verification; a driver’s license is required if the role involves driving
• Passing of all pre-employment requirements (MVR, Background Check, Drug Screen)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

TAK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to , , , , , , , , , genetic information, protected veteran status, or any other characteristic protected by law. We maintain full compliance with the Americans with Disabilities Act and are committed to providing equal access throughout our employment practices. Individuals with disabilities may request reasonable accommodations during the application and hiring process by contacting [e-mail]