Director of Operations / Dir. des Opérations- ACX Auto Services

Cambridge Housing Authority; Montreal; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

A leading automotive service provider is seeking a Director of Operations to spearhead the expansion of ACX Auto Services across Canada. This role entails developing strategic plans, managing operations, and leading a team in a fast-paced environment. Candidates should have extensive automotive experience, management skills, and a strong sales background. Competitive compensation and benefits are part of the offering, along with opportunities for professional development.

Benefits

Competitive Compensation and Benefits Package

Employee Vehicle Purchase & Service Plans

Employee and Family Assistance Programs

Company-wide appreciation events

Professional development opportunities

Qualifications

• 5 years of experience in the automotive industry.
• 3-5 years of management experience.
• Working knowledge of industry standards and practices.
• Valid driver's license and safe driving history.
• Ability to train and motivate staff.

Responsibilities

• Develop and execute a strategic plan for business growth.
• Establish operational processes and quality control standards.
• Oversee budgeting and financial performance.
• Recruit and train a skilled team.

Skills

Leadership

Budget Management

Sales Expertise

Problem-Solving

Communication

Organizational Skills

Education

Related post-secondary program or training

Job description

Overview

Join the ride!

Position: Director of Operations - ACX Auto Services
Location: Winnipeg, Edmonton, Montreal, Calgary or Toronto - In office/shop in one of these cities
Classification: Full Time, Immediate Hire
Salary: To be discussed

ACX Auto Services is proud to be AutoCanada's Collision Centre network and a division of AutoCanada. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Your area of focus

Are you a visionary leader with a passion for the automotive industry? ACX Auto Services is seeking a Director of Operations to join our team. We\'re a new company specializing in diagnostics, calibrations, and coatings, and we\'re looking for a dynamic individual to help us expand our footprint nationally. This is a unique opportunity to shape the future of a growing business and build an operational framework from the ground up.

What drives your day-to-day?

• Lead with Vision: Develop and execute a strategic plan to grow ACX Auto Services from a regional startup to a national leader in diagnostics, calibrations, and coatings.
• Build the Foundation: Establish and refine operational processes, including technician training, quality control standards, and service delivery protocols.
• Drive Growth: Work closely with the leadership team to identify and secure new business opportunities, particularly within the collision repair, hail repair, and dealership sectors.
• Manage Financials: Oversee budgeting, financial performance, and resource allocation to ensure profitability and sustainable growth.
• Develop Our People: Recruit, train, and mentor a team of skilled technicians and operational staff, fostering a culture of excellence and continuous improvement.
• Be the Expert: Stay on top of industry trends and technological advancements to ensure ACX Auto Services remains at the forefront of the market.
• Enhance Sales Performance: Leverage your sales experience and lead handling expertise to create a customer-centric sales environment. You\'ll be responsible for the importance of lead nurturing, ensuring we guide the customer through their entire journey—from initial research to the point of sale.

What are the must-haves…

• An Industry Veteran: You have a proven track record of success in the automotive, collision repair, or a related industry. Experience in diagnostics, calibrations, or coatings is a significant asset.
• A Strategic Thinker: You\'re not just a manager; you\'re a builder. You have the ability to think big while also being hands-on with the day-to-day details of running an operation.
• A Strong Leader: You know how to inspire a team and create a positive, high-performance work environment.
• A Problem-Solver: You thrive on challenges and can navigate the complexities of a fast-paced, startup environment.
• Completed a related post-secondary program and or training courses would be valuable
• 5 years of experience in an automotive industry
• 3-5 years of management experience
• Working knowledge of industry standards and practices, including product details and company services offered
• A valid driver\'s license and a safe driving history
• Ability to train, coach, direct and encourage technicians, advisors and shop foreman
• Excellent communication and organizational skills
• Proven sales experience and expertise in handling leads and moving customers through the sales funnel.

The Perks

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

This isn\'t just a job; it\'s a chance to be a foundational part of a company poised for rapid growth. You\'ll have the autonomy to make a significant impact and the opportunity to grow with us as we expand our services across the country. If you\'re ready to build something great and help us revolutionize the automotive services industry, we want to hear from you.

EEO Statement

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

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