Director of Operations and Human Resources

BC Legal Management Association; Vancouver; On-site; CAD 130,000 - 175,000; Full time

Benefits offered by this job

Health benefits

Vacation & personal days

RRSP matching and bonuses

Job summary

Kornfeld LLP, a premier Vancouver boutique firm, seeks an experienced Director of Operations and Human Resources. You will oversee daily operations, staff development, payroll, facilities, and technology alignment to support growth and efficiency.

Lead salary planning, policy creation and strategic initiatives, collaborating with Partners, lawyers and staff to sustain excellence in client service and governance.

Qualifications

• Minimum 7 years of management and operations experience, ideally in a law firm.
• Experience with law firm practice management, accounting or document management systems.
• Strong leadership, policy development and strategic planning capabilities.

Responsibilities

• Oversee day-to-day operations and administrative functions for the firm.
• Develop and maintain policies, procedures and systems for efficiency.
• Lead recruitment, onboarding, performance reviews and staff development.
• Oversee salary, payroll and benefits administration and records.
• Coordinate facilities management, vendor negotiations and space planning.
• Work with IT, finance and marketing on strategic initiatives.

Skills

Leadership

Operations management

People management

Strategic planning

Budgeting & finance

HR policy development

Vendor & facilities management

Education

Bachelor’s degree in Business/HR/Related

Professional services experience

Tools

PCLaw

NetDocs

ADP TeamPay

Job description

Kornfeld LLP

• www.kornfeldllp.com

Published October 5, 2026

Location Suite 1100, 505 Burrard Street, Vancouver, Canada

Category Human Resources

Job Type Full-time

Minimum 130000

Maximum 175000

Description

About the Firm Kornfeld LLP was established in 1993 in downtown Vancouver and is recognized as one of the city’s premier boutique commercial law and litigation firms, serving many of BC's industry leaders.

Kornfeld is committed to fostering a diverse and inclusive workplace where every team member’s unique perspective is valued. Our collaborative culture encourages innovation and professional growth, empowering employees to contribute meaningfully to our clients and the legal community. By joining Kornfeld LLP, you’ll be part of a forward-thinking, growing firm that invests in its people, values continuous learning, and celebrates success together.

We are currently seeking an experienced Director of Operations and Human Resources to oversee the day-to-day business operations and growth of the Firm and work closely with the Partners, lawyers and staff to ensure the Firm operates efficiently, effectively and in accordance with its strategic objectives.

This is a senior leadership position offering significant responsibility across Firm operations, people and resource management, technology, facilities, marketing and strategic initiatives.

Key Responsibilities

Firm Operations & Leadership

• Oversee the Firm's day-to-day operational and administrative functions and ensure the effective delivery of support services to lawyers and staff.
• Develop, implement and maintain policies, procedures and systems that support an efficient, well-structured organization.
• Attend management, partnership and staff meetings as required and participate in Firm committees and initiatives.
• Support the Partners in the development and implementation of the Firm's vision and strategic plan.
• Prepare and coordinate operational and partnership-level reports, including reports relating to associate and staff salaries, reviews and billing rates.
• Participate on various Firm committees and undertake special projects as required by the Partners.
• Maintain confidentiality and exercise discretion when dealing with sensitive financial, personnel and Firm matters.

People & Resource Management

• Oversee the recruitment, onboarding, training, development and retention of Firm staff.
• Coordinate staff and associate performance reviews and support career development, promotions and succession planning.
• Address employee relations matters, including counselling, discipline and performance issues, in consultation with the appropriate Firm leaders and HR resources.
• Oversee salary, payroll and benefits administration.
• Maintain appropriate personnel records and oversee vacation, sick leave and overtime records.
• Coordinate staffing coverage and resource allocation during employee absences.

Facilities & Office Management

• Oversee the general management and operation of the Firm's premises, including office services, furnishings and equipment.
• Assist with space planning, office design, renovations and leasing matters, liaising with landlords, contractors, architects, designers and other service providers as required.
• Manage vendor relationships and negotiations and make recommendations regarding service providers.
• Assist with the annual review and renewal of the Firm's insurance policies.

Financial Management

• Oversee the management of the accounting team and work collaboratively with the Firm's Accounting Manager and other financial personnel.
• Monitor financial performance and provide reports and analysis to the Partners to support informed decision-making.

Technology & Information Systems

• Collaborate with the IT Manager to oversee the Firm's technology systems and infrastructure and work with internal and external IT resources to ensure technology effectively supports the Firm's operations.
• Assist the IT Manager in coordinating software and hardware implementations and upgrades and ensure lawyers and staff receive appropriate training on software and technology systems.

Business Development, Marketing & Firm Events

• Assist with marketing and business development activities, including oversight and coordination of the Firm's website and other communications.
• Coordinate and oversee Firm social activities, client events and other Firm functions.

Qualifications & Experience

• Minimum 7 years of management and operations experience, preferably within a professional services environment and, ideally, a law firm.
• Experience with law firm practice management, accounting, document management or other professional-services technology systems – particularly PCLaw, NetDocs and ADP TeamPay – would be an asset.

Thetypical salary range for this position is $130,000 - $175,000 annually; the base pay may vary depending on the knowledge, skills and experience of the candidate, as well as internal and market equity.

What We Offer

We Offer a Variety Of Benefits, Including

• Health Benefits: extended health, dental, out of country, life, AD&D and health spending account
• Paid Time Off: vacation time, personal days and sick days
• Financial Benefits: RRSP matching program, year-end bonuses

We thank all applicants; however, only those selected for an interview will be contacted.