Director of Operations

The Sutherland Group of Companies; West Kelowna; Hybrid; CAD 162,000 - 198,000; Full time

Benefits offered by this job

Extended health, dental and vision

Life and travel insurance

Pension matching

Company vehicle with fuel card

Job summary

The Sutherland Group of Companies is seeking an experienced Director of Operations to lead civil construction, earthworks, mining, and infrastructure projects across Western Canada. This hybrid role reports to the VP, Operations and focuses on driving execution, improving systems, and building high-performing teams.

The ideal candidate has 10+ years in civil operations leadership, strong contractor-side experience, and a track record of organizational growth.

Qualifications

• 10+ years of progressive civil-operations leadership experience, including 5+ years in a senior leadership role.
• Extensive experience overseeing large-scale heavy civil, earthworks, mining, infrastructure, or industrial projects.
• Proven success managing multiple projects, teams, and operating locations simultaneously.
• Strong contractor-side experience with understanding of project execution, resource planning, and operational performance.

Responsibilities

• Execute strategic priorities established by the VP, Operations.
• Lead operational planning, forecasting, resource allocation, and performance management.
• Ensure consistency and accountability across projects, regions, and business units.
• Support project teams in achieving operational, financial, safety, and client objectives.
• Evaluate operational workflows and identify opportunities for improvement.
• Implement scalable systems, processes, and reporting structures.
• Drive continuous improvement initiatives focused on productivity, quality, safety, and profitability.
• Champion technology adoption and operational best practices.
• Monitor project execution against schedule, budget, quality, and safety targets.
• Develop KPIs, dashboards, and reporting frameworks.
• Identify risks proactively and implement corrective actions.
• Support project teams in overcoming operational challenges and constraints.
• Mentor, coach, and develop operational leaders.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Lead organizational change initiatives and operational transformation.
• Establish clear performance expectations and development plans.
• Serve as the primary operational liaison between leadership and field operations.
• Support growth initiatives, acquisitions, and expansion opportunities.
• Provide data-driven insights and recommendations to senior leadership.

Education

Post-secondary degree in Business, Engineering, Construction Management, Operations Management, or related field

Job description

Sutherland Heavy Civil is seeking an experienced Director of Operations to provide operational leadership across our civil construction, earthworks, mining, and infrastructure projects. Reporting to the VP, Operations, this role is responsible for driving execution, improving systems and processes, supporting project performance, and building high-performing teams. The ideal candidate brings significant contractor-side experience managing large-scale projects and has a proven track record of operational excellence, process improvement, and organizational growth.

Location & Travel

This role is semi-remote with frequent travel to West Kootenays, West Kelowna and project sites.

Why Join Sutherland Heavy Civil?

• Meaningful work on civil construction, mining, and infrastructure projects
• Competitive pay, comprehensive rewards and benefits
• Quality equipment, resources, and support to help you perform at your best
• Opportunities to build a long-term career, not just a job
• A team-first culture built on safety, respect, and accountability
• Local roots and proud supporters of the communities where we live and work

Compensation Range

Starting at $180,000 (negotiable) plus bonus

The starting salary within this range will be determined based on factors including experience, qualifications, leadership background, and overall alignment with the requirements of the role. Additional premiums, allowances, and benefits may apply.

Responsibilities

Operational Leadership

• Execute strategic priorities established by the VP, Operations.
• Lead operational planning, forecasting, resource allocation, and performance management.
• Ensure consistency and accountability across projects, regions, and business units.
• Support project teams in achieving operational, financial, safety, and client objectives.

Process Improvement & Systems Development

• Evaluate operational workflows and identify opportunities for improvement.
• Implement scalable systems, processes, and reporting structures.
• Drive continuous improvement initiatives focused on productivity, quality, safety, and profitability.
• Champion technology adoption and operational best practices.

Project Performance

• Monitor project execution against schedule, budget, quality, and safety targets.
• Develop key performance metrics, dashboards, and reporting frameworks.
• Identify risks proactively and implement corrective actions.
• Support project teams in overcoming operational challenges and constraints.

Leadership & Team Development

• Mentor, coach, and develop operational leaders.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Lead organizational change initiatives and operational transformation efforts.
• Establish clear performance expectations and development plans.

Strategic Integration

• Serve as the primary operational liaison between leadership and field operations.
• Support growth initiatives, acquisitions, and expansion opportunities.
• Provide data-driven insights and recommendations to senior leadership.
• Ensure company priorities and strategic objectives are consistently executed.

Requirements

• 10+ years of progressive civil-operations leadership experience, including 5+ years in a senior leadership role.
• Extensive experience overseeing large-scale heavy civil, earthworks, mining, infrastructure, or industrial projects.
• Proven success managing multiple projects, teams, and operating locations simultaneously.
• Strong contractor-side experience with a solid understanding of project execution, resource planning, and operational performance.
• Demonstrated ability to implement systems, processes, reporting structures, and continuous improvement initiatives.
• Experience leading organizational growth, change management, and operational transformation.
• Contract management and commercial/project financial management experience is highly preferred.
• Valid driver's licence and willingness to travel regularly to support remote and field-based operations throughout Western Canada.
• Post-secondary education in Business, Engineering, Construction Management, Operations Management, or a related field, as well as PMP, Lean Six Sigma, Gold Seal, or similar certifications are considered an asset.
• Candidates located in the West Kootenays, or those open to relocating to the region, are strongly preferred. We remain open to considering exceptional candidates from other locations.

Benefits & Total Rewards

• Extended health, dental and vision
• Life and travel insurance coverages
• Comprehensive wellness and paramedical support
• Employee assistance program
• Generous pension matching
• Referral bonus opportunities
• Company vehicle with fuel card provided

About Sutherland Heavy Civil

Sutherland Heavy Civil is a broad-based forestry services provider with a strong focus on environmentally responsible and sustainable practices. For over 15 years, Sutherland Heavy Civil has delivered mobile large-scale chipping and grinding, forestry consulting, screening, road building and maintenance, and equipment rental services across British Columbia and Alberta.

About Sutherland Group

The Sutherland Group is a family of companies operating across transportation, construction, forestry, environmental, mining, marine, and industrial services. For 30 years, we have invested in our people, supported career growth, and delivered exceptional work for our customers and communities.

Join the Team

Ready to build your career with a team that lives its values every day? We seek people who are Curious & Adaptable, Trustworthy, Humbly Confident, Better Together, and ready to Make It Happen. We'd love to hear from you.

Different perspectives build better teams.

The Sutherland Group of Companies is an equal employment opportunity employer. We are committed to hiring a diverse workforce and ensuring equity, diversity, and inclusivity in the workplace. We encourage applications from any protected basis such as persons with disabilities, women, LGBTQ2S+ persons, Indigenous/Aboriginal People of North America and any other basis under applicable law.

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