Director of Operations

Art Gallery of Burlington; Burlington; On-site; CAD 75,000 - 85,000; Full time

Job summary

A prominent cultural organization in Burlington seeks a Director of Operations and Financial Services to ensure financial sustainability and operational excellence. Responsibilities include financial management, risk oversight, and HR functions. Candidates should possess a CPA designation and a minimum of 7 years' leadership experience, ideally in the non-profit sector. The role offers a salary of $75,000 - $85,000, with benefits including dental care and flexible scheduling.

Benefits

Dental care

Employee assistance program

Flexible schedule

On-site parking

Paid time off

Store discount

Qualifications

• Deep knowledge of accounting, budgeting, and financial analysis.
• Proven track record managing budgets of $3M+ and financial reporting.
• Demonstrated experience in HR management and operational oversight.

Responsibilities

• Oversee financial planning, management, and compliance.
• Lead HR functions including recruitment and onboarding.
• Provide leadership for day-to-day operations and administration.

Skills

Financial Acumen

Operational Thinking

HR Leadership

Detail Orientation

Collaborative Partner

Problem-Solving

Adaptability and Strategy

Education

CPA designation or equivalent

Minimum 7 years in finance and operations

Job description

Overview

HOW TO APPLY (POSITION OPEN UNTIL FILLED)

To apply, please submit the following as one PDF document :

• A resume clearly outlining your relevant work experience.
• A cover letter describing your interest in the role and your qualifications.

Email your application to with the subject line : Director of Operations and Financial Services – (Your Last Name)

DIRECTOR OF OPERATIONS & FINANCIAL SERVICES

REPORTS TO : Executive Director

SUPERVISES : Operations staff and contracted service providers

POSITION TYPE : Full Time, 5 days a week, Monday to Friday, with occasional evenings and weekends.

COMPENSATION : Annual salary of $75,000–$85,000 with benefits / OMERS pension plan, free onsite parking

LOCATION : Onsite at the AGB .

WHY JOIN THE ART GALLERY OF BURLINGTON?

The Art Gallery of Burlington (AGB) has been at the heart of creativity and culture in our community for over 50 years. As a leader in Canadian contemporary ceramics and a hub for accessible arts experiences, the AGB brings people together through exhibitions, learning programs, and events that inspire connection and creativity.

We are seeking a strategic and detail-oriented Director of Operations and Financial Services to strengthen the operational backbone of our organization. In this role, you\'ll ensure financial sustainability, effective systems, and operational excellence that allow the AGB to flourish as a dynamic cultural hub. If you thrive on solving complex challenges, building efficient processes, and supporting a mission-driven team, this is your opportunity to make a lasting impact.

ABOUT THE ROLE : Director of Operations and Financial Services

The Director of Operations and Financial Services provides leadership in financial management, organizational operations, and risk oversight. Working closely with the Executive Director and senior leadership team, this role ensures that the AGB remains financially sustainable, operationally effective, and aligned with its mission. You\'ll play a central role in budgeting, compliance, systems management, and supporting the people and processes that keep the gallery running smoothly.

PRINCIPAL DUTIES AND RESPONSIBILITIES :

Financial Leadership

• Oversee all aspects of financial planning, management, reporting, and compliance.
• Lead annual budgeting and quarterly forecasting processes in collaboration with the Executive Director and the Finance & Audit Committee.
• Prepare accurate and timely monthly financial statements, cash flow reports, and variance analyses.
• Ensure compliance with accounting standards, audit requirements, CRA charitable regulations, and government filings.
• Manage banking, investment accounts, and relationships with auditors, financial institutions and third-party accountants.

Operations & Administration

• Provide leadership for day-to-day operations including IT systems, facilities, and administrative processes.
• Develop and implement operational policies and procedures to enhance efficiency and risk management.
• Oversee facility maintenance and service contracts to ensure a safe and welcoming environment.
• Manage insurance coverage, health and safety compliance, and organizational risk mitigation.

Human Resources & People Leadership

• Oversee HR functions including payroll, benefits administration, recruitment, onboarding, and performance management.
• Support staff training, professional development, and succession planning.
• Ensure HR policies are current, compliant, and reflective of best practices in equity, diversity, and inclusion.
• Foster a positive, respectful, and collaborative workplace culture that aligns with the AGB\'s mission and values.

Strategic & Organizational Leadership

• Work closely with the Executive Director and senior leadership team on long-term planning and organizational priorities.
• Provide staff leadership through mentorship, accountability, and professional development opportunities.
• Collaborate cross-departmentally to ensure financial and operational alignment with AGB programs and initiatives.
• Support the Executive Director with financial reporting, analysis, and recommendations to the Board of Directors and Finance & Audit Committee.

ADDITIONAL RESPONSIBILITIES :

• Always represent the AGB with professionalism and integrity.
• Champion the AGB\'s commitment to Equity, Diversity, and Inclusion across operations and decision-making.
• Support the mission and values of the AGB by ensuring resources are effectively managed and aligned with organizational priorities.
• Take on additional responsibilities as assigned in support of AGB\'s success.

WHAT WE\'RE LOOKING FOR :

Skills & Attributes

• Financial Acumen : Deep knowledge of accounting, budgeting, financial analysis, and audit practices.
• Operational Thinker : Able to see the big picture while developing strong systems and processes.
• HR Leader : Skilled in people management, organizational development, and workplace culture building.
• Detail-Oriented Leader : Precise and thorough with an ability to anticipate risks and proactively address them.
• Collaborative Partner : Strong communicator who works effectively across teams, with the Board, and external stakeholders.
• Problem-Solver : Resourceful and solutions-focused, with a track record of navigating challenges with sound judgment.
• Adaptable and Strategic : Comfortable in a dynamic non-profit environment and able to balance short-term needs with long-term planning.

Qualifications & Experience

• CPA designation or equivalent senior-level accounting / finance qualification strongly preferred.
• Minimum 7 years of progressive leadership experience in finance and operations, ideally within the non-profit or cultural sector.
• Proven track record of managing budgets of $3M+ and overseeing financial reporting and audit processes.
• Demonstrated experience in HR management, including recruitment, performance management, and employee relations.
• Demonstrated experience in operational management, including IT systems, facilities, and risk oversight.
• Strong leadership, organizational, and interpersonal skills.

WORKING ENVIRONMENT :

• Primarily office-based with frequent interaction within the gallery environment.
• Occasional evening and weekend work required to support organizational activities.
• Ability to adapt to a dynamic environment with competing priorities and tight deadlines.

About the Art Gallery of Burlington

As a charitable non-profit cultural and educational organization, we focus on the exhibition, collection, conservation, and research of Canadian ceramics and the production of inclusive programs that foster awareness of contemporary art, craft, and related thought. As a gathering place for experiences, ideas, and learning, we commit to delivering programs that engage critically with contemporary art and craft practices. Our learning opportunities push the boundaries of traditional arts education and support artists, youth, and the broader community in their personal, professional, and artistic development. Boasting the world\'s most extensive collection of contemporary Canadian ceramics, we lead Canadian clay production\'s study, preservation, and circulation. As a hub of creative activity, our studios are open to artists and makers at all levels of skill and achievement.

The Art Gallery of Burlington is located on the ancestral territory of many Indigenous Nations including the Anishinaabeg, Haudenosaunee, and Métis peoples. The territory is mutually covered by the Dish with One Spoon Wampum Belt Covenant, an agreement between the Iroquois Confederacy, the Ojibway, and other allied Nations to peaceably share and care for the resources around the Great Lakes. We acknowledge that the land upon which we gather, to create and learn, is part of the Treaty Lands and Territory of the Mississaugas of the Credit.

The AGB is committed to fostering an organizational culture embodying an equitable, diverse, and inclusive environment where every one of its board directors, staff, volunteers, and members feel respected and valued regardless of gender, age, race, ethnicity, national origin, sexual orientation or identity, disability, education, or any other bias. We welcome applications from interested and qualified candidates who represent our diverse community, including those from ethnic and Indigenous communities and from across the spectrum of sexual orientation and gender identity, as well as persons with disabilities. Please let us know if you require accommodation at any stage of the process.

1333 Lakeshore Road Burlington, ON L7S 1A9

artgallburl

Job Types : Full-time, Permanent

Pay : $75,000.00-$85,000.00 per year

Benefits :

• Dental care
• Employee assistance program
• Flexible schedule
• On-site parking
• Paid time off
• Store discount

Work Location : In person