Director of Golf: Timber Ridge Golf Course

PGA of Canada; Red Deer; On-site; CAD 75,000 - 100,000; Full time

Benefits offered by this job

One course-provided meal per scheduled

Annual PGA dues after 2027 season

Year‑Round employment

Job summary

Timber Ridge Golf Course is seeking an ambitious, energetic PGA of Canada professional to lead hospitality and guest service at a premier public course.

You will oversee Golf Shop operations, develop guest relationships, and coordinate events and leagues with a focus on an exceptional guest experience year‑round.

Qualifications

• PGA of Canada Class "A" membership or equivalent senior golf‑industry management experience is an asset.
• 3+ years experience in a management role is an asset.
• Previous golf, retail hospitality, customer-service or related management experience is an asset.
• Experience with Microsoft Excel, Golf Genius, Lightspeed Golf, Monday.com or comparable systems is an asset.

Responsibilities

• Deliver attentive, professional and personal service to guests, golfers, leagues and tournament participants throughout their Timber Ridge experience.
• Create a welcoming, organized and high‑quality Golf Shop environment.
• Build genuine relationships with golfers and understand guest experiences they value.
• Make leagues and group golf feel organized, personal and special from inquiry to final interaction.
• Assist with house events, leagues, championships and outside tournaments, ensuring participants feel welcomed and informed.
• Contribute to the presentation of the Golf Shop, retail areas, fitting and practice spaces and other guest-facing areas.
• Develop strong product and equipment knowledge to make thoughtful, credible recommendations.
• Assist with retail, club repair, equipment service and other areas as needed, always prioritizing guest experience.

Skills

Customer service

Hospitality mindset

Team collaboration

Education

Professional Golf Management

Retail Operations

Business

Hospitality & Tourism

Tools

Microsoft Excel

Golf Genius

Lightspeed Golf

Monday.com

Job description

Director of Golf: Timber Ridge Golf Course

Timber Ridge Golf Course aims to provide a private club experience to the public player, each and every day. We take great pride in providing a welcoming and friendly environment, consistent pace of play standards, easy access to your desired tee times and excellent course conditioning. Above all, we operate with the goal of improving upon your experience, each and every time we have the pleasure of welcoming you onto the property.

Location Timber Ridge Golf Course Posted 2026-10-21 Deadline 2026-11-13 Job Summary

Timber Ridge Golf Course is seeking an ambitious, energetic and service-minded PGA of Canada professional who believes that best-in-class service and hospitality are at the heart of a great golf experience. This is an opportunity to become an important part of the Timber Ridge team and help define what exceptional public golf looks and feels like.

We believe hospitality is more than being friendly or completing a transaction. It is anticipating needs, noticing the small things, taking genuine pride in the guest experience and making people feel welcomed, valued and looked after from the moment they arrive until the moment they leave. Whether interacting with a first-time guest, a regular golfer, a league participant, a tournament organizer or a member of the team, you will be expected to approach each interaction with professionalism, warmth, attentiveness and pride.

The successful candidate will demonstrate:

• A genuine passion for taking care of people and creating memorable experiences.


• An instinct for hospitality and an understanding of what makes guests feel welcomed and valued.


• Pride in presentation, professionalism and attention to detail.


• The confidence and warmth to communicate comfortably with a wide range of golfers and guests.


• Curiosity and a desire to understand the entire golf experience from the guest's perspective.


• The ability to remain calm, positive and solution-oriented when things do not go according to plan.


• A willingness to take ownership and follow through.


• A collaborative attitude and an understanding that exceptional service is created by a team.


• A desire to continually learn, improve and raise the standard of the experience we provide.

• Delivering attentive, professional and personal service to guests, golfers, leagues and tournament participants throughout their Timber Ridge experience.


• Creating a welcoming, organized and consistently high-quality Golf Shop environment.


• Building genuine relationships with golfers and develop an understanding of our guests and the experiences they value.


• Making leagues and group golf feel organized, personal and special-from the initial inquiry through to the final interaction.


• Assisting with house events, leagues, championships and outside tournaments, ensuring that participants feel welcomed, informed and well looked after.


• Contributing to the presentation of the Golf Shop, retail areas, fitting and practice areas and other guest- facing spaces.


• Developing strong product and equipment knowledge so that recommendations are thoughtful, credible and genuinely useful to the golfer.


• Assisting with retail, club repair, equipment service and other areas of the operation as required, always with the guest experience in mind.


• Contribute wherever needed to help the Timber Ridge team deliver a consistently exceptional experience.

• PGA of Canada Class \"A\" membership or equivalent senior golf-industry management experience considered an asset.


• 3+ Years Experience in a Management Role considered an asset.


• Previous golf, retail hospitality, customer-service or related management experience.


• Experience with Microsoft Excel, Golf Genius, Lightspeed Golf, Monday.com or comparable systems is considered an asset.


• Previous private-club, prominent golf or hotel brand group or high-end public-course experience is considered an asset.


• Post-secondary education in Professional Golf Management, Retail Operations, Business, Hospitality & Tourism or a related field is considered an asset.

Base Salary starting at 75,000-100,000 CAD per year(Competitive compensation commensurate with experience and PGA designation).

• Year-Round employment.


• One course-provided meal per scheduled workday.


• Annual payment of PGA of Canada dues following successful completion of the 2027 golf season.


• The opportunity to help shape the service culture and guest experience at a growing, destination-focused public golf course.

PGA of Canada Specialization Golf Operations Course Website https://timberridgegolf.net/ Employment Duration Full-time Contact Information

We thank all applicants for their interest; only those selected for an interview will be contacted. Timber Ridge Golf Course is an equal opportunity employer committed to an inclusive and accessible recruitment process. Accommodation is available upon request throughout the selection process. Please email Fran, [e-mail] to pursue accommodation. This posting relates to an existing vacancy for the 2027 season.