Director of Global Workforce Operations

KOMP; Toronto; On-site; CAD 140,000 - 200,000; Full time

Job summary

KOMP is seeking a seasoned Director of Global Workforce Operations to lead scalable processes for employees, contractors, EOR workers, and distributed teams. This leadership role will design compliant, efficient systems that support rapid global growth and labour strategy.

You will partner with HR, Finance, Legal and Product, build governance, and drive automation. The role requires deep experience in global mobility, workforce operations, and change management to elevate service delivery across

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 8+ years of experience in workforce operations, HR operations, or global mobility.
• Experience supporting international or distributed workforces.
• Strong understanding of global workforce models and employment operations.
• Experience with HR technology or workforce-management platforms preferred.
• Strong leadership and cross-functional stakeholder-management skills.

Responsibilities

• Lead global workforce operations and service-delivery processes.
• Oversee onboarding, workforce administration, and operational governance.
• Partner with HR, Finance, Legal, Compliance, and Product teams.
• Improve workforce visibility, workflows, and operational controls.
• Support workforce expansion across new countries and markets.
• Establish operating standards, metrics, and service-quality frameworks.
• Drive process automation and continuous operational improvement.
• Lead and mentor workforce operations teams.

Skills

Workforce operations

HR operations

Global mobility

Leadership

Cross-functional collaboration

Education

Bachelor's degree in HR/Business

Tools

HR technology platforms

Job description

Job Title: Director of Global Workforce Operations

Employment Type: Full-time

About the Role

We're looking for an experienced Director of Global Workforce Operations to lead and scale workforce processes across employees, contractors, EOR workers, and distributed teams. This leadership role will focus on building efficient, compliant, and connected workforce operations that support KOMP's continued global growth.

Key Responsibilities

• Lead global workforce operations and service-delivery processes.
• Oversee onboarding, workforce administration, and operational governance.
• Partner with HR, Finance, Legal, Compliance, and Product teams.
• Improve workforce visibility, workflows, and operational controls.
• Support workforce expansion across new countries and markets.
• Establish operating standards, metrics, and service-quality frameworks.
• Drive process automation and continuous operational improvement.
• Lead and mentor workforce operations teams.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 8+ years of experience in workforce operations, HR operations, global mobility, or related functions.
• Experience supporting international or distributed workforces.
• Strong understanding of global workforce models and employment operations.
• Experience with HR technology or workforce-management platforms preferred.
• Strong leadership, communication, and cross-functional stakeholder-management skills.