Director of FP&A

Vaco; Bolton; On-site; CAD 180,000 - 200,000; Full time

Benefits offered by this job

Excellent total compensation

Excellent benefits

Room for advancement

Job summary

Vaco is seeking a Director of FP&A to lead budgeting, forecasting, and financial planning for the service business from a Canada-based location. The role partners with service leadership and cross-functional teams to drive profitability and growth.

You will oversee performance reporting, KPI development, and strategic pricing decisions, while ensuring governance and process improvements across FP&A functions. Residency in the Greater Toronto Area is required.

Qualifications

• Bachelor’s degree required in Finance, Accounting, Economics, or related field.
• MBA or professional certifications (CPA/CMA/CFA) preferred.
• 10+ years of FP&A, finance business partnering, or related leadership experience.
• Experience in service-based or contract-driven environments preferred.

Responsibilities

• Lead the annual budget, quarterly forecast, and long-range planning for the service business.
• Develop forecasts for revenue, margin, cost, and headcount based on drivers.
• Partner with service leadership to translate strategy into financial plans with risks/opportunities.
• Deliver monthly reporting and variance analysis across service revenue, gross margin, SG&A, and operating income.
• Drive decision support on pricing, contracts, and capital/operating investments.
• Sponsor finance transformation initiatives and enhance processes, metrics, and governance.
• Provide insights to improve growth, profitability, and working capital.

Skills

Financial modeling

Forecasting

Business analysis

Executive presence

Stakeholder management

Cross-functional collaboration

Service industry experience

Pricing strategy

ERP familiarity

Education

Bachelor’s degree in Finance, Accounting, Economics, or related field

MBA or CPA/CMA/CFA preferred

Tools

Excel

ERP

Planning/Reporting systems

Job description

About the Company

Our client is a large multi-national manufacturing company. They are looking for a Director of FP&A to join their team!

Why Work Here

• Fantastic leader and mentor
• Amazing culture with room for advancement
• Excellent long term opportunities
• Excellent total compensation plan
• Excellent benefits

About the Opportunity

• Financial Planning & Forecasting
  • Lead the annual budget, quarterly forecast, and long-range planning processes for the service business.
  • Develop robust revenue, margin, cost, and headcount forecasts based on operational and commercial drivers.
  • Translate business strategies into financial plans with clear assumptions, risks, and opportunities.
  • Support scenario planning and sensitivity analysis for service growth, pricing, labor utilization, and investment decisions.
• Performance Management & Analysis
  • Deliver timely and accurate monthly financial reporting and variance analysis for service revenue, gross margin, SG&A, and operating income.
  • Analyze business performance by region, product line, customer segment, channel, and service offering.
  • Monitor and explain key drivers of performance, including labor utilization, absorption, contract profitability, attach rates, response times, and service productivity.
  • Provide actionable insights and recommendations to improve growth, profitability, and working capital performance.
• Business Partnering
  • Serve as the senior finance partner to service leadership, operations, commercial teams, and Customer Success leaders, providing insight and challenge on strategic priorities, business performance, and investment decisions.
  • Lead financial evaluation of pricing strategies, contract renewals, service program design, and capital or operating investments to support sustainable growth and margin expansion.
  • Provide proactive challenge and decision support to business leaders by identifying risks, opportunities, and trade-offs across growth, productivity, service delivery, and resource allocation.
  • Lead cross-functional evaluation of new service offerings, business models, and transformation initiatives that improve service coverage, utilization, fulfillment, cost efficiency, and customer value.
  • Sponsor finance and business transformation initiatives across Finance, including enhancements to processes, reporting, operating metrics, and decision frameworks that support growth, profitability, and scalability.
• Management Reporting & KPI Development
  • Develop and enhance dashboards, reporting tools, and KPIs that improve transparency and decision-making.
  • Standardize definitions and reporting for critical service metrics across the organization.
  • Improve reporting automation and self-service analytics capabilities where possible.
  • Present clear financial results and business insights to senior leadership.
  • Process Improvement & Governance
    • Strengthen forecasting accuracy, reporting discipline, and financial controls within the service business.
    • Drive continuous improvement in FP&A processes, planning models, and reporting frameworks.
    • Ensure alignment with corporate finance requirements, accounting policies, and internal controls.
    • Support month-end close and planning processes in partnership with accounting and finance teams.

About You

• Bachelor’s degree in Finance, Accounting, Economics, or a related field required.
• CPA, CMA, CFA, or MBA preferred.
• 10+ years of progressive experience in FP&A, finance business partnering, commercial finance, or operational finance, including leadership responsibility.
• Experience in a service, aftermarket, field service, maintenance, or contract-based business strongly preferred.
• Strong financial modeling, forecasting, and business analysis skills.
• Advanced proficiency in Excel and experience with ERP and planning/reporting systems.
• Executive presence with strong communication, presentation, and stakeholder management skills, and the ability to influence senior leaders across functions and regions.
• Proven ability to work cross-functionally in a fast-paced, performance-driven environment.
• Preferred Experience in a Service Business
• Understanding of service revenue models such as time and materials, service contracts, preventive maintenance, subscriptions, and parts/service bundles.
• Experience analyzing operational KPIs such as technician utilization, service efficiency, contract margins, backlog, renewal rates, and service attach rates.
• Familiarity with pricing strategy, labor productivity, installed base analytics, and customer lifecycle economics.

Salary Range

$180,000 - $200,000 / year

This position for employment is for a current vacancy withVaco/Highspring's client. You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.