Director of Food & Beverage Operations

Marriott Hotels Resorts; Ottawa; On-site; CAD 70,000 - 90,000; Full time

Job summary

A prominent hotel franchise in Ottawa is seeking a Director of Food & Beverage Operations to lead multiple outlets and ensure exceptional guest experiences. The ideal candidate will have proven culinary leadership experience and a passion for innovation. This role offers a chance to shape the culinary identity of a well-established hotel. Full-time position with opportunities for career growth.

Qualifications

• Proven experience leading culinary and beverage innovation in a fast-paced high-expectation environment.
• Completed college degree in hospitality or related field.
• Fluency in English; bilingual in French is an asset.

Responsibilities

• Lead all Food & Beverage operations across multiple outlets.
• Ensure a consistent exceptional guest experience.
• Build and mentor a high-performing culinary and service team.

Skills

Culinary innovation

Guest engagement

Leadership

Operational efficiency

Food safety compliance

Financial analysis

Education

College degree in hospitality

Tools

Excel

CITY Micros

Job description

Description

Additional Information : This hotel is owned and operated by an independent franchisee Manga Hotels. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

Director of Food and Beverage Operations

Reports To : General Manager

BE PART OF MARRIOTT OTTAWAS FUTURE

Located just steps from Parliament Hill and undergoing a dynamic transformation our hotel is reimagining the guest experience from the ground up. With fully refreshed guestrooms revitalized meeting spaces and an exciting new restaurant concept in development now is the perfect time to join our journey.

Were seeking a visionary Director of Food & Beveragea strategic thinker and hands-on leader who is energized by innovation thrives on consistency and sets the standard for excellence. If youre driven by creativity passionate about service and committed to building high-performing teams this is your opportunity to make a lasting impact at one of Ottawas most iconic properties.

WHAT YOULL DO

Lead all Food & Beverage operations across multiple outlets

Oversee daily culinary and service execution ensuring a consistent exceptional guest experience

Champion innovative F&B concepts that celebrate Canadas diverse culinary identity

Optimize service quality profitability labor productivity and operational efficiency

Build mentor and inspire a world-class culinary and service team

Uphold the highest standards of food safety and HACCP compliance

Partner with cross-functional teams to deliver seamless memorable guest experiences

Be a visible and engaged leadersetting the tone connecting with guests and leading by example

This isnt just a jobits a chance to shape the culinary identity of a hotel on the rise backed by the strength of a global brand.

Join us and help craft the next chapter of hospitality in Ottawa.

YOUR RESPONSIBILITIES MAY INCLUDE :

Direct and oversee all aspects of the hotels Food & Beverage Division including a new concept restaurant and bar and all outlets.

Act as a visible hands-on leader maintaining a consistent presence on the floor to ensure exceptional guest experiences and operational excellence.

Convey the hotels image and service philosophy through a warm welcoming and professional demeanor.

Serve as a key member of the Executive Committee helping to define uphold and bring the hotels mission and values to life.

Champion interdepartmental collaboration and communication to ensure alignment and clarity across all F&B outlets.

Lead culinary and beverage innovation staying ahead of trends and setting a high standard within the National Capital region.

Engage regularly with guests to gather feedback and ensure consistent satisfaction with food beverage and service.

Monitor market trends and competitors to identify and implement new concepts and products that drive revenue and maintain a competitive edge.

Ensure full compliance with all food safety sanitation and health regulations (e.g. HACCP).

Oversee purchasing inventory control storage and proper use of all food and beverage supplies and equipment.

Foster a respectful and equitable workplace by supporting Human Resources in upholding hotel policies and addressing team issues fairly.

Lead coach and develop a high-performing team with a focus on employee engagement satisfaction and retention.

Collaborate with Event Management Banquets and Culinary teams to ensure seamless execution of group and catering functions.

Monitor daily financial performance ensuring adherence to budgets while maximizing revenue and profitability.

Analyze sales covers average checks and capture ratios to identify opportunities and meet or exceed financial targets.

Perform other duties as assigned in support of the hotels success and strategic objectives.

Other reasonable duties as required.

Education / Experience and skills

Proven experience leading culinary and beverage innovation in a fast-paced high-expectation environment.

Demonstrated ability to identify implement and evolve concepts based on industry trends and guest feedback.

Demonstrated progressive experience leading a multi-outlet culinary and banquet environment.

Completed college degree in hospitality or related field.

Fluency in English; bi-lingual in French and multi-lingual an asset.

Experience in a large premium or luxury branded hotel preferred.

Previous experience with a union preferred.

Wine knowledge and premium cocktail service experience preferred.

Strong computer knowledge of Excel CITY Micros.

Complexity / Analysis

A warm and hospitable personality with a entrepreneurial drive to assist the needs of others.

Desire to learn grow and develop within the hospitality industry.

Ability to effectively deal with internal and external customers with tact and diplomacy to defuse anger and resolve conflicts.

People focused with deep knowledge of what makes both Guests & Hosts deeply engaged and the drive to act on this knowledge.

The ability to work collaboratively across all departments of a fast-paced hotel.

The ability to work a variety of schedules to include AM PM Weekend and Holidays.

Maintain a professional appearance and manner at all times.

Passion and in depth knowledge of food and beverage.

Other reasonable duties as required.

This company is an equal opportunity employer.

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Required Experience :

Director

Key Skills

Bidding,Arabic Speaking,Fund Management,ERP,Airlines,Corrosion

Employment Type : Full-Time

Experience : years

Vacancy : 1