Director of Engineering â Care Delivery (CA)

PointClickCare; Mississauga; Hybrid; CAD 192,000 - 213,000; Full time

Job summary

A health tech company in Mississauga is seeking a Director of Engineering to lead software initiatives and drive modernization through AI. The ideal candidate will have extensive experience in healthcare engineering, focused on leading teams and implementing secure cloud-native architectures. This role offers a competitive salary ranging from $192,000 - $213,000 and includes comprehensive benefits.

Benefits

Benefits starting from Day 1

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs

Parental & Caregiver Leaves

Continuous Development Support Program

Employee Assistance Program

Employee Recognition

Qualifications

• 10 years of software engineering experience, including 3 years in a senior leadership role.
• Proven success in leading engineering teams in healthcare or regulated environments.
• Expertise in cloud-native architectures and secure development practices.

Responsibilities

• Lead engineering teams focused on nursing support domains.
• Drive architectural modernization efforts including cloud-native transformation.
• Collaborate cross-functionally to deliver secure and reliable software.

Skills

Software engineering experience

Leadership

AI/ML adoption

Communication

Tools

Cloud-native architectures

Microservices

AI platforms

Job description

About PointClickCare

At PointClickCare our mission is simple: to help providers deliver exceptional care. We are a leading health tech company that is founder-led and privately held. We empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400 integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We reinvest a significant percentage of our revenue into research and development to ensure our employees have the resources to innovate. We are recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures. We offer flexibility, growth opportunities, and meaningful work.

We empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced and outcomes are improved. We continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare so it doesn’t just survive. Check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

For Remote/Hybrid Roles

• Travel to Office expectations

For Remote Roles: If this role is remote there will be in-office events that require travel to and from the Mississauga and/or Salt Lake City offices. These will include onboarding, team events, and semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid there is an expectation to reside within commutable distance to the office/location specified in the job listing. This includes weekly, bi-weekly, or monthly events in the office with your specific team. This is a requirement for this role.

About the Role

We are seeking a visionary and execution-focused Director of Engineering to lead software initiatives. This leader will drive the modernization of our platforms through AI and emerging technologies, ensuring our systems are safe, secure, reliable, and scalable. You will play a pivotal role in transforming how we deliver value to clinicians and patients by accelerating time to value and resolving technical debt.

Key Responsibilities

• Lead engineering teams focused on nursing support domains including clinical workflows, documentation, and care coordination.
• Champion the adoption of AI/ML technologies to enhance product capabilities and engineering efficiency.
• Drive architectural modernization efforts including cloud-native transformation and technical debt remediation.
• Collaborate cross-functionally with product, design, SRE, and compliance teams to deliver secure and reliable software.
• Establish and monitor engineering KPIs related to velocity, quality, and system reliability.
• Foster a culture of innovation, accountability, and continuous improvement.
• Mentor and grow engineering managers and senior technical talent.

Qualifications

• 10 years of software engineering experience, including 3 years in a senior leadership role.
• Proven success in leading engineering teams in healthcare, clinical, or similarly regulated environments.
• Expertise in cloud-native architectures, microservices, and secure development practices.
• Demonstrated experience applying AI/ML to real-world engineering problems.
• Strong track record of managing technical debt and modernizing legacy systems.
• Excellent communication and stakeholder management skills.

Preferred Experience

• Experience with AI platforms such as Azure AI, OpenAI, or equivalent.
• Familiarity with LLMs, predictive analytics, or generative AI in production environments.
• Background in nursing support systems or clinical informatics.
• Experience with SRE practices, observability, and incident response.
• Passion for building inclusive, high-performing engineering cultures.
• Strong preference to candidates located in the GTA.

Compensation and Benefits

$192,000 - $213,000 a year

At PointClickCare, base salary is one component of total rewards. The CA base salary range for this position is $192,000 - $213,000, plus bonus or commission, equity, and benefits. Salary ranges are determined by job and level, and compensation is influenced by skills, experience, and location. Recruiters can share more information about the total rewards package during the hiring process.

#LI-Remote

#LI-JP1

Benefits & Perks

• Benefits starting from Day 1
• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities
• Employee Recognition and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination. We welcome applications from people with disabilities and accommodations are available upon request for candidates taking part in all aspects of the selection process. If you require accommodations, please contact us.

When you apply, your information is processed and stored with Lever in accordance with Levers Privacy Policy. We use this information to evaluate candidacy and may store it for future positions. For questions about how PointClickCare uses your information, contact our human resources team.

PointClickCare is committed to Information Security. By applying to this position, you commit to following our information security policies and procedures.

Employment Type: Full-Time

Experience: years

Vacancy: 1

Monthly Salary: 192000 - 213000