Director of Corporate Services (18-month contract)

HR à la carte; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

A charitable healthcare association, AMHO, seeks a Director of Corporate Services to lead its financial and operational strategy, ensuring sustainability and impact. The role encompasses governance, finance, and HR functions to support strategic priorities. Applicants should have significant experience in the non-profit sector, with required qualifications in finance and operations.

Qualifications

• Minimum 15 years of experience with 5 years in financial management.
• Experience in non-profit environment is essential.
• Proven oversight in finance, HR, and IT management.

Responsibilities

• Provide executive leadership in finance, HR, and governance.
• Ensure compliance with legal and reporting requirements.
• Manage risks and oversee corporate governance functions.

Skills

Problem-solving

Decision-making

Business acumen

Governance knowledge

Risk management

Leadership

Communication

Change leadership

Education

Bachelor’s degree in finance or related field

CPA, CFA or equivalent designation

Advanced degree preferred

CHRL designation (asset)

Tools

QuickBooks Online

Microsoft 365

CRMs

Job description

Are you a financial leader with comprehensive knowledge of charitable sector governance and compliance standards? Are you experienced in conducting detailed assessments and setting-up structures around Corporate Services that align to the organization’s mission and strategic priorities? Are you passionate about joining a charitable healthcare association working to make Ontario the home of the best addiction and mental health system, anywhere?If so, we’d love to hear from you!

Summary
Addictions and Mental Health Ontario (AMHO) is seeking a Director of Corporate Services to help shape AMHO’s financial and operational strategy, ensuring long-term sustainability and mission impact. Reporting to the Chief Executive Officer, the Director of Corporate Services will provide executive level leadership in the areas of board and corporate governance, finance, administration, human resources and information technology in accordance with the organization's strategic direction and purpose.

About the Organization
Addictions and Mental Health Ontario (AMHO) represents over 150 organizations that provide front-line substance use, addiction, and mental health support and services. AMHO members support Ontarians through their mental health and substance use health challenges by providing community-based and hospital-based services including counselling, structured psychotherapy, case management, crisis support, withdrawal management, live-in addictions treatment, peer support and consumer-survivor programs, harm reduction, and supportive housing.

We engage our members, government, and allies to lead change that will revolutionize the addiction and mental health care experience for people in Ontario. AMHO is known for its thoughtful, evidence-informed research projects, policy advocacy, capacity building and system transformation initiatives, knowledge exchange, education, and quality improvement programs. We are a small, energetic, and nimble team dedicated to advancing AMHO’s mission.

About the Opportunity
The Director of Corporate Services will play a pivotal role in shaping AMHO’s financial and operational strategy and ensuring long-term sustainability and mission impact. A trusted member of the leadership team, they will help AMHO innovate, make data-informed decisions that maximize impact, build capacity, operate effectively, chart meaningful growth, and address risk exposure. Their role will ensure that AMHO has the resources it needs to succeed and that it is making best use of those resources in pursuit of its vision. Responsibilities include the functions of corporate governance, board governance, finance, human resources, information technology, procurement and contract management, and office management.

Key Responsibilities
1) Strategic Leadership

• Partner with the CEO on the development, monitoring, reporting, and evaluation of the annual operating plan and budget, and the strategic plan.
• Work with leadership team to continuously improve finance, governance, HR, and risk management capabilities throughout organization, facilitating cross-functional collaboration.
• Provide executive level oversight for all corporate services functions.

2) Board Governance

• Collaborate with the CEO on the production of relevant Board and Committee reporting and meeting materials.
• Primary staff resource for the Governance Committee and the Audit & Finance Committee, support meeting administration, accurate and timely reporting, and supporting the fulfilment of the Chair’s needs and the committees’ workplans, with support from the Executive Assistant.
• Support the Governance Committee in the recruitment of Directors, managing the administration of the nomination process, the Annual Meeting process, and new Director orientation.

3) Financial Management, Risk, & Corporate Governance

• Oversee all functions of finance performed by the outsourced service provider, ensuring all accounting systems, policies, and procedures adhere with Canadian GAAP, Board and operational policy and direction, funding body criteria, and relevant standards.
• Monitor organization’s financial performance and provide strategic insights to the CEO and board.
• Manage the relationship with the organization’s financial institution and investment manager.
• Collaborate with the Director of Membership to administer the membership process.
• Identify and mitigate financial risks affecting the organization’s operations and sustainability.
• Support fundraising and sponsorship activities and advise on funding models for proposals.
• Support the annual audit process in collaboration with the external finance service provider.
• Ensure compliance with legal, regulatory, and financial reporting requirements.
• Oversee internal controls and risk management policies and procedures.
• Manage insurance coverage, including liability, property, and employee benefits.
• Manage the procurement process and the review and administration of leases, contracts, and other financial commitments.
• Manage AMHO’s privacy policy and procedures.
• Oversee the business continuity plan, including emergency succession and contacts.
• Oversee the enterprise risk management approach and processes, effectively supporting the monitoring and mitigation of risk by the CEO and the Board.

4) Operations (HR, IT, Office)

• Lead the HR approach and oversee all functions of Human Resources performed by the outsourced service provider, ensuring policies and procedures comply with current law and regulation, and align with the strategic direction and culture of the organization.
• Ensure effective administration of the performance management and development program.
• Lead staff engagement and recognition initiatives, fostering a positive workplace culture.
• Lead the digital infrastructure strategy for AMHO, including systems architecture, cloud solutions, cybersecurity, and relevant policies.
• Oversee all functions performed by the outsourced managed IT service provider.
• Maintain the inventory of AMHO’s IT&S assets, ensuring hardware and software are adequate for the organization’s needs.
• Oversee day-to-day office operations, including office equipment and supplies, office management, granting and decommissioning of access permissions, the landlord and leasing relationship, and the relationship with the co-locating agency.

5) Other Responsibilities

• Manage third-party contracts in compliance with AMHO’s policies.
• Support a member-centric culture at AMHO, by seeking opportunities to understand their needs, experiences, and expertise to inform and support organizational strategy.
• Supervise assigned staff in a manner that supports an inclusive and performance-oriented culture.
• Support special projects and lead other duties as assigned.

Qualifications and Experience

• Bachelor’s degree in finance, accounting, business administration, or a related field, with an advanced degree preferred.
• CPA, CFA, or equivalent designation and good standing required.
• CHRL designation, an asset.
• Minimum career experience of 15 years including 5 years’ experience in senior financial management and operations administration and at least 3 years within a non-profit association.
• Experience overseeing IT, HR and general office operations in a non-profit environment.
• Experience supporting, or as a member of, a volunteer board of Directors preferred.

Skills

• Strong problem-solving and decision-making to navigate complexity with confidence.
• Strong business acumen, with a deep understanding of government funding environments, investment strategies, and risk management.
• Comprehensive knowledge of charitable sector governance and compliance standards.
• Knowledge of the relevant legislation and regulation governing the workplace and employee relations.
• Strong technical skills in accounting and finance.
• Exceptional leadership and communication skills that build healthy relationships across AMHO and influence decision-making at the executive level.
• Demonstrated experience leading through change.
• Ability to implement and oversee governance best practices.
• Ability to motivate and align diverse teams and create an inclusive workplace culture.
• Technically well-versed in QuickBooks Online, Microsoft 365, and CRMs.

Please inform us if you require any accommodation during the hiring process. We thank all applicants in advance, however, only those under consideration will be contacted. Addictions and Mental Health Ontario is an equal opportunity employer, and we are committed to building an inclusive, diverse, accessible and respectful workplace. AMHO always encourages people with lived experience with addiction and mental health service delivery to apply