Director of Community Engagement

ROME GROUP; Quebec; Hybrid; CAD 84,000 - 88,000; Full time

Job summary

A leading community institution in Quebec is seeking a Director of Community Engagement to cultivate relationships with key stakeholders. You will be responsible for strategic direction and community engagements that align with the organization’s values. This full-time role offers a hybrid schedule and is crucial in enhancing community visibility and partnership collaborations.

Qualifications

• 3-5 years of experience in community engagement, project management, or related fields.
• Demonstrated experience in leading teams effectively.
• Proficient in using digital platforms for engagement.

Responsibilities

• Develop and implement community partnership strategies.
• Engage in digital listening to better understand community priorities.
• Supervise and mentor community engagement staff.

Skills

Leadership

Communication

Strategic Thinking

Data-driven Decision Making

Education

Bachelor's degree

Tools

MS Office

Job description

Nine PBS: Director of Community Engagement

Who We Are: As an essential community institution, Nine PBS magnifies and deepens understanding of our community to help our region flourish. We convene meaningful conversations, we share thought-provoking content, and we host events that engage and inspire our region. Our unique facilities and connections offer opportunities for memorable experiences for audiences of all ages.

Our History: We are a community-licensed public media station. For 70 years, we have been a foundational pillar in the St. Louis community by providing trusted, community-centered content and resources. Our core purpose is to magnify and deepen understanding of our community to help our region flourish.

Our Values: Nine PBS is rooted in our four values: Community, Trust, Equity, and Learning. These guide every aspect of our work – both in how we interact with one another as teammates, as well as how we engage with the community.

Our Culture: Nine PBS is an equal opportunity employer with a leadership team and culture that prioritizes a welcoming environment where everyone can thrive.

Our Team: One of our strategic goals is to create and sustain a positive, high-performing, and connected culture that prioritizes the well-being and belonging of every member of our team. Get to know the amazing individuals you will be working alongside if you are selected for this position: https://www.ninepbs.org/ourteam/.

Position Description: In collaboration with the Chief Impact Officer, the Director of Community Engagement plays a key role in setting the strategic direction of Nine PBS’s engagement and relationship-building with the community. The Director of Community Engagement is responsible for cultivating, managing, and expanding relationships with key community stakeholders, including other nonprofit organizations, businesses, and key community leaders. This leadership role is critical in aligning community engagement and partnership strategies with Nine PBS’s Core Purpose and Values by increasing visibility, enhancing impact, and securing strategic collaborations and resources.

This role helps represent Nine PBS in a leadership capacity with the goal of meeting the community where they are and identifying community priorities using the Nine PBS Community Engagement Model. They must be a team player, working simultaneously across multiple engagement priority areas with both a local and national focus.

The Director of Community Engagement is responsible for the vision, management, and execution of Nine PBS’s partnership building efforts, including strategy and program development. They represent Nine PBS’s community partnerships internally by providing strategic leadership, oversight, and project management for key initiatives and externally by managing projects with strategic partners who engage within our trusted network.

The ideal candidate for this position must be a strong leader with the ability to drive impactful initiatives, communicate across teams, develop short- and long-term strategies, and have a well-rounded leadership capacity to set clear expectations and hold staff accountable for their work. They will also be well-versed in making data-driven decisions that enable them to serve as a thought-partner to the Chief Impact Officer and the Director of Content Partnerships by helping to develop the themes related to community needs and priorities for how our work is approached and executed, from a content and engagement standpoint. Finally, this individual will leverage digital platforms to listen and drive understanding on how, when, and what engages community members surrounding identified priority topics and information.

Primary Responsibilities: The following primary responsibilities are vital to successfully meeting the expectations of this position in an effective and efficient manner; however, there may be other duties as assigned.
Strategic Partnership Development
-Develop and implement a comprehensive community partnership strategy to support organizational goals.
-Identify, engage, and sustain meaningful partnerships with trusted partners, community leaders, and other key stakeholders.
-Serve as the primary liaison for community partners, ensuring strong communication and alignment.
Community Engagement
-Engage in digital listening to connect more deeply with the community and better understand community priorities.
-Represent Nine PBS at in-person community events and convenings, listening sessions, and strategic meetings.
-Develop and oversee community engagement opportunities that foster collaboration and impact.
-Build a network of advocates and supporters to elevate Nine PBS’s visibility and Core Purpose.
Program Support & Collaboration
-Collaborate with program staff to identify partnership opportunities that enhance resource cultivation and sharing.
-Align partnership goals with program outcomes and community needs.
-Facilitate cross-sector collaborations that promote innovation and resource sharing.
Leadership & Team Management
-Supervise and mentor community engagement staff, as applicable.
-Provide training and capacity-building resources to team members around partnership cultivation and the community engagement model.
-Effectively manage a team of community engagement staff, including ensuring their work is aligned with the Impact team’s strategic goals and holding them accountable for all identified deliverables.
Communications & Reporting
-Work with the communications and content team to highlight partnership success stories and community impact.
-Elevate learnings and community priorities and provide updates to senior leadership and stakeholders.

Qualifications: Bachelor’s degree with at least 3-5 years of experience in education, community engagement, project management, or other related fields. Demonstrated experience leading teams effectively. Proficient in Excel, PowerPoint, Word and other MS Office applications. Technology savvy with the ability to learn new platforms/software. Experience in the non-profit sector is required.

Hybrid Schedule: This position is eligible for a hybrid schedule. Expected to be in the office 2-3 days per week, attend all-staff meetings in person, and other events as required by the VP and Chief Impact Officer. Given the nature of this position, access to reliable transportation is required.

Additional Expectations and Core Competencies: Success in this role is not only measured by meeting the expectations outlined above, but also in how the work is performed. The following competencies are required for this role.
-Approach all interactions solution focused.
-Is open to feedback and demonstrates a growth mindset.
-Provide respectful feedback to others, as needed.
-Share knowledge, resources, and expertise openly to support team and organizational success.
-Effectively and proactively communicate important information to supervisor.
-Demonstrate effective time management.
-Demonstrate good judgment.
-Demonstrate effective working relationships with others that are collaborative and welcoming.
-Behave in a professional manner and represent the values of Nine PBS at all times.
-Lead in a manner that fosters trust and confidence among team members and across the organization.
-Delegate, empower, and coach staff to develop to their full potential.
-Establish clear guidelines and expectations to ensure staff efforts align with the organization’s strategic goals.
-Build high-performing and cohesive teams.
-Think and act strategically to advance organizational priority areas.

Application Instructions
Company: Nine PBS
Vacancy Type: Full-Time
Job Location: St Louis, MO, US
Salary Range: $84,000-$88,000
Application Timeline: June 13th – June 20, 2025
Application Process: For a candidate to be considered for employment, the following materials must be submitted as a complete application to [e-mail]:
-Resume
-Cover Letter
-3 Professional References (will not be contacted unless an offer is being made)

Provide a word document that includes responses to the following three questions:
What have you read in this job posting that is interesting and inspiring to you? (no more than 150 words)
How are you uniquely qualified to enhance the Nine PBS team and our work? (no more than 150 words)
What would success look like for you in this position? (no more than 150 words)

Nine PBS
As an essential community institution, Nine PBS magnifies and deepens understanding of our community to help our region flourish. We tell stories that move us. We meet people where they are the most comfortable consuming content. Nine PBS’s platforms include four distinct broadcast channels (Nine PBS, Nine PBS KIDS, Nine PBS World, and Nine PBS Create), ninepbs.org, social media, the free PBS Video App, streaming services, live and virtual events, and the Public Media Commons. Since 1954, Nine PBS has accepted the community’s invitation into their homes, schools, and businesses. Follow Nine PBS on Facebook, Instagram, LinkedIn, and TikTok.