Director of Child & Adolescent Counselling

Workplace Options; Toronto; Hybrid; CAD 110,000 - 120,000; Full time

Job summary

A leading wellbeing solutions provider is seeking a Director of Child & Adolescent Counselling. This role involves managing clinical teams, ensuring quality care, and developing training programs. The position offers flexibility in location and a competitive salary, making it ideal for professionals dedicated to improving child and adolescent wellbeing.

Benefits

Paid Time Off

Insurance

Pension Contributions

Travel Reimbursement

Healthcare

Professional Development

Wellness Rewards

Qualifications

• At least three years of experience working with children, adolescents, and families in a counseling setting.
• Experience providing clinical supervision.

Responsibilities

• Manage and provide clinical oversight and supervision for counselors.
• Develop and implement training and operational documentation.
• Coordinate care for high-risk and complex cases.

Skills

Emotional Intelligence

Communication

Program Management

Analytical Skills

Relationship Building

Education

PhD in Clinical Psychology

PsyD in Psychology

Job description

Who we are:

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier, and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high-quality care digitally and in person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team committed to improving employee wellbeing worldwide.

Current Opportunity: Director of Child & Adolescent Counselling

Contract: 1-year maternity cover contract

Location: Canada - flexible to be located anywhere in Ontario, British Columbia, Alberta, or Quebec.

Onsite/Hybrid/Remote: Hybrid or remote depending on proximity to our Toronto or Montreal offices.

Requirement: Must hold a PhD or PsyD in clinical psychology, psychology, or a related subject.

Salary: $110,000 - $120,000 CAD plus competitive benefits.

Vacancy Status: Existing vacancy

What you will do:

Workplace Options offers an exciting opportunity for a Director of Child & Adolescent Counselling. This role involves managing and providing clinical oversight and supervision for counselors within the designated team, reporting directly to the Chief Clinical Officer. Responsibilities include monitoring, reporting, quality assurance, educational support, administrative oversight, and ensuring ethical, competent services are provided to participants.

Responsibilities:

1. Identify and address gaps within the program and propose enhancements.
2. Support the transition of clinical team members to the Pediatric Care Team.
3. Develop and implement training and operational documentation.
4. Identify training needs to foster high performance.
5. Conduct call audits and manage performance issues proactively.
6. Coordinate care for high-risk and complex cases.
7. Coach and consult on clinical interventions, case management, and integrating the Care Coach.
8. Provide case consultations as needed.
9. Oversee quality management activities and integrate quality improvements into daily operations.
10. Establish KPIs aligned with department and company objectives.
11. Monitor SLAs, case management systems, data analysis tools, and collaborate with other teams.
12. Ensure clinical practices comply with local regulations and uphold high ethical standards.
13. Engage with local directors on location-specific regulations.
14. Lead or contribute to global, cross-functional initiatives and process improvements.
15. Participate in meetings with internal and external stakeholders.
16. Maintain skills in crisis intervention and evaluate individual and family progress.

Qualifications/Skills:

• PhD or PsyD in clinical psychology, psychology, or related field.
• Fully licensed.
• At least three years of experience working with children, adolescents, and families in a counseling or psychology setting.
• Experience working with international organizations.
• Proven managerial experience and emotional intelligence.
• Strong relationship-building skills across teams.
• Strategic, analytical, and investigative skills.
• Excellent communication skills.
• Experience providing clinical supervision.
• Experience with global organizations and cultural sensitivity.
• Knowledge of therapeutic modalities and navigating international regulations.
• Program management and evaluation expertise.

What we offer:

At Workplace Options, we champion employee wellbeing with benefits including paid time off, insurance, pension contributions, travel reimbursement, healthcare, supervision, professional development, wellness rewards, and more. We are committed to building an inclusive workplace where diversity is valued and everyone can bring their whole selves to work.

For more about WPO, visit our website and watch our overview videos: www.workplaceoptions.com, Human-Powered Care, and The WPO Global Experience.

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