Director of CEO & Canada Segment Communications - Short Term Assignments

Company 1; Toronto; Hybrid; CAD 105,000 - 191,000; Full time

Job summary

A leading financial services provider in Toronto is seeking a Director of CEO & Canada Segment Communications. In this role, you will spearhead communications strategies, craft impactful messaging, and enhance stakeholder engagement. Ideal candidates will have 7-9 years in communications, ideally in the financial sector. Join us in a hybrid working environment where your contributions are valued.

Benefits

Health and dental insurance

Mental health support

Retirement savings plans

Generous paid time off

Qualifications

• 7-9 years of experience in communications at a publicly traded company.
• Experience supporting senior-level or C-suite leaders.
• Proactive idea generator, adept at complex issue translation.

Responsibilities

• Develop and execute a communication strategy for the CEO.
• Craft high-impact customer-centric content.
• Oversee messaging for key audiences to enhance brand reputation.

Skills

Crisis Management

Marketing

Public Relations

Media Relations

Social Media Management

Public Speaking

Writing Skills

Education

Bachelor's degree in communications, marketing, English, journalism

Job description

Reporting to the Vice President Head of Canada Segment Communications and National Public Relations the Director of CEO & Canada Segment Communications will lead all aspects of communications for Manulife Canadas CEO. Additionally you will support the VP in aligning Canada Segment Communications working closely across the team that supports executives and business units including Group Benefits Individual Insurance Manulife Bank and Affinity.

In this role you will define and amplify our CEOs voice shaping Manulife Canadas corporate narrative to align with our mission engage colleagues and key stakeholders and ensure impactful messaging across all channels.

As a trusted communications partner you will manage both external and internal communications to drive thought leadership visibility and outcome-driven results. This role is vital for enhancing collaboration within the team ensuring unified communication and delivering the perspective required to represent Manulife Canada cohesively.

Position Responsibilities :

Strategic Messaging : Develop and execute a communication strategy that defines and strengthens Manulife Canadas CEO voice aligning with the companys mission and values for different stakeholder audiences.

High-impact customer-centric content : Craft speeches blogs executive briefs social media posts town hall presentations press engagements quarterly earnings messaging and other public-facing content.

Engaging and empowering employees : Develop internal communications town hall presentations and other employee-focused materials that reflect and promote Manulifes mission and values.

Stakeholder Engagement : Oversee messaging for key audiences (employees customers media and investors) to drive Manulife Canadas reputation and brand while fostering transparency and ensuring alignment with business priorities.

Reputation Management : Proactively identify mitigate and advise on communication risks while handling sensitive issues with confidentiality.

Collaboration : Partner with teams across Canada Segment Global Communications Marketing Government Relations agency partners and many others to ensure cohesive and consistent messaging.

Required Qualifications :

7-9 years of relevant work experience gained in external and internal communications at a publicly traded company preferably in the financial services industry. Insurance industry experience is an asset.

Experience across multiple communications disciplines (e.g. strategy communication thought leadership and transformation messaging engagement people culture brand issues management and storytelling).

Experience supporting senior-level or C-suite leaders through communications strategies thought leadership initiatives and media interviews.

Experience in navigating media issues and providing strategic counsel to minimize or mitigate reputational risks.

A strong grasp of global issues current events and business trends.

Proactive idea generator and critical thinker adept at translating complex technical issues and financial strategies into clear actionable insights for employees.

Proven ability to multi-task and manage multiple projects at a fast pace ensuring attention to detail completeness and accuracy while aligning results with strategic business objectives.

Bachelors degree in communications marketing English journalism or related field.

When you join our team :

Well empower you to learn and grow the career you want.

Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team well support you in shaping the future you want to see.

LI-Hybrid

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife / John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife / John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Toronto Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

105750.00 CAD - $190350.00 CAD

If you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education / training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption / surrogacy and wellness benefits and employee / family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

Required Experience :

Chief

Key Skills

Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1