Director of Care (DOC)

Dundas Manor; Winchester; On-site; CAD 110,000 - 160,000; Full time

Job summary

Dundas Manor is seeking an experienced and passionate Director of Care (DOC) to join our Leadership Team. This full-time leadership role is accountable to the Administrator for the overall management of the Nursing Department and Resident Care services, ensuring quality of care, resident safety, and modelling excellence in customer service.

As a member of the Leadership Team, the DOC provides leadership and oversight for all nursing and resident care services, collaborating with residents,

Qualifications

• Registered Nurse with the College of Nurses of Ontario.
• Annual CNO license documentation to Dundas Manor.
• BScN preferred; LTC experience is an asset; 5 years of leadership required.
• Strong computer/documentation skills; highly organized with problem-solving.
• Excellent communication and presentation abilities; gerontological nursing knowledge.
• Experience with MOHLTC regulations and the Fixing Long-Term Care Act (2021).

Responsibilities

• Lead and manage all nursing operations, resident care programs, and clinical teams.
• Ensure quality improvement, risk management, resident safety, and regulatory compliance.
• Develop staffing plans, operational plans, and schedules for the nursing department.
• Recruit, mentor, evaluate, and support nursing staff while fostering labour relations.
• Oversee nursing budgets, expenditures, procurement, and resource allocation.
• Collaborate with residents, families, physicians, consultants, and the interdisciplinary team.

Skills

Leadership

Communication

Problem-solving

Collaboration

Quality improvement

Education

BScN

MScN

Job description

Dundas Manor is seeking an experienced and passionate Director of Care (DOC) to join our Leadership Team. This full-time leadership role is accountable to the Administrator for the overall management of the Nursing Department and Resident Care services. The DOC is responsible for ensuring all nursing staff adhere to the requirements of the Fixing Long-Term Care Act (FLTCA), 2021, its regulations, internal policies and procedures, and for the effective management of resources through the development of a strong, professional nursing team.

The Director of Care is required to perform all duties in a manner consistent with the Mission, Vision and Values of Dundas Manor (Our Commitment Statement), ensuring quality of care, resident safety, and modelling excellence in customer service.

As a member of the Leadership Team, the Director of Care provides leadership and oversight for all nursing and resident care services, ensuring the delivery of safe, high-quality, person-centered care in accordance with long-term care legislation and best practices. Working closely with residents, families, staff, physicians, community partners, and the interdisciplinary team, the DOC fosters a culture of continuous improvement, excellence in resident outcomes, and compliance with all applicable legislation and Ministry requirements.

The successful candidate will bring strong clinical leadership, human resource management experience, and a commitment to quality improvement. The role requires collaboration within a unionized environment, effective communication and problem-solving skills, and the ability to support staff, residents, and families in a fast-paced long-term care setting.

Key Responsibilities

• Lead and manage all nursing operations, resident care programs, and clinical teams.
• Ensure excellence in quality improvement, risk management, resident safety, and regulatory compliance.
• Develop, implement, and monitor nursing department operational plans, staffing plans, and schedules.
• Recruit, mentor, evaluate, and support nursing staff while fostering positive labour relations and professional development.
• Oversee nursing budgets, expenditures, procurement processes, and resource allocation.
• Collaborate with residents, families, physicians, consultants, community partners, and the interdisciplinary team to enhance resident outcomes.
• Ensure compliance with the Fixing Long-Term Care Act, Ministry requirements, accreditation standards, and internal policies and procedures.
• Lead and support quality improvement initiatives, clinical indicator monitoring, and corrective action planning.
• Promote a safe and healthy work environment and ensure compliance with Occupational Health and Safety legislation.
• Support strategic planning, accreditation activities, emergency preparedness, and organizational goals.
• Foster positive relationships with community partners, service providers, and regulatory bodies.

Required Qualifications

• Currently registered with the College of Nurses of Ontario as a Registered Nurse
• Will be annually licensed by the CNO and provide such documentation annually to Dundas Manor
• Bachelor of Science in Nursing Degree (BScN) preferred
• Experience in the LTC setting is an asset including one year working with the elderly/LTC sector
• 5 years’ leadership and management experience is required
• High proficiency in the use of computers and computer documentation, excellent organizational and problem-solving skills
• Must demonstrate excellent communication and presentation skills
• Must possess sound clinical skills and knowledge of gerontological nursing practice
• Must demonstrate experience in working successfully as an active member of the interdisciplinary team
• Must have an extensive knowledge of MOHLTC regulations and the Fixing Long-Term Care Act(2021)
• Must have experience in quality improvement initiatives and demonstrate understanding of quality improvement techniques
• Be able to work independently, demonstrate and model professional accountability and dedicated to the safety and holistic care of our residents

Assets

• Master of Science in Nursing Degree (MScN) or Registered Nurse, Extended Class (RN EC)

This is a full-time position, Monday to Friday, with on-call responsibilities and flexibility to support staff education and operational needs outside of regular business hours as required.

Interviews will be scheduled with candidates selected to participate in the recruitment process.

Team Player

: Works well as a member of a group

Innovative

: Consistently introduces new ideas and demonstrates original thinking

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Leader

: Inspires teammates to follow them

Growth Opportunities

: Inspired to perform well by the chance to take on more responsibility

Ability to Make an Impact

: Inspired to perform well by the ability to contribute to the success of a project or the organization