DIRECTOR OF CARE

Southbridge Care Homes; Goderich; On-site; CAD 95,000 - 110,000; Full time

Job summary

Southbridge Care Homes is seeking a Director of Care in Goderich, Ontario. You will lead clinical programs, staffing, and regulatory compliance to deliver resident-centred nursing and personal care in a long-term care home.

Responsibilities include care planning, quality improvement, and liaison with the Ministry, inspectors and resident/family councils. Ontario LTC regulations and leadership experience are essential.

Qualifications

• Current, active RN registration with CNO in good standing.
• Minimum 5 years’ clinical LTC experience, with 2+ years in leadership.
• Knowledge of Ontario LTC legislation and resident rights.
• Current BLS/CPR certification.
• Satisfactory vulnerable sector police check.

Responsibilities

• Lead clinical programs and nursing/personal care services.
• Develop and review resident care plans per regulatory standards.
• Ensure compliance with Fixing Long-Term Care Act 2021 and regulations.
• Recruit, schedule and supervise nursing staff and PSWs.
• Oversee quality improvement, infection control, med mgmt and wound care.
• Provide leadership during incidents and external reviews.
• Represent care matters with resident/family councils and Ministry contacts.
• Collaborate with Medical Director and allied health professionals.
• Ensure staff orientation, competency and certs; manage performance.
• Maintain accurate clinical records and support audits.

Skills

Clinical leadership

Team leadership

Regulatory knowledge

Documentation

Performance coaching

Communication

Education

Registered Nurse (CNO)

BScN (preferred)

Tools

PointClickCare

Job description

Home: Southbridge Goderich LTC

Location: Goderich, Ontario

Position: Director of Care

Salary Range: $95,000-$110,000.00

Status: Full-Time, Vacancy

Join our Team!

Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to maintain a best-in-class portfolio that consistently delivers excellence in care and services while ensuring economic sustainability.

The Director of Care (also referred to in legislation as the Director of Nursing and Personal Care) is the regulated-health-professional leader responsible for ensuring safe, high-quality, resident-centred nursing and personal care services in the long-term care home and for ensuring the home operates in compliance with the Fixing Long-Term Care Act, 2021 and its regulations. This position provides clinical leadership, oversees nursing and PSW staffing and standards of care, directs care planning and quality improvement activities, and acts as a primary contact with the Ministry, inspectors and resident/family councils on care-related matters.

Key responsibilities

• Lead and manage all clinical programs and nursing/personal care services (including registered nursing staff, registered practical nurses and personal support workers).
• Ensure resident care plans are developed, implemented, reviewed and revised in accordance with professional standards and regulatory requirements.
• Ensure the home meets legislative and regulatory obligations under the Fixing Long-Term Care Act, 2021 and applicable regulations (including documentation, reporting and cooperation with inspections).
• Recruit, schedule and supervise nursing staff to meet required staffing levels and skill mix; participate in workforce planning to ensure safe direct care is delivered (including adherence to provincial care-hours targets and allied professional requirements).
• Oversee clinical quality improvement, infection prevention and control activities, medication management, wound care, pain management and other clinical programs.
• Provide clinical leadership during incidents, outbreaks, critical events and internal/external reviews; ensure timely incident reporting and follow-up.
• Act as the clinical representative for resident/family council meetings, when invited, and respond to clinical concerns and complaints in accordance with Ministry Long-Term Care requirements, Southbridge policy and residents’ rights.
• Maintain collaborative relationships with the Medical Director, allied health professionals, primary care providers and community partners.
• Ensure staff are oriented, competent and maintain required professional certifications; participate in performance management and education planning.
• Maintain accurate clinical records and support audits, accreditation and Ministry inquiries.

Mandatory qualifications (required)

• Current, active registration in good standing with the College of Nurses of Ontario (CNO) as a Registered Nurse (RN).
• Minimum of 5 years’ clinical experience in long-term care, gerontology, or related nursing practice, including at least 2 years in a supervisory/leadership role (or equivalent).
• Demonstrated knowledge of Ontario long-term care legislation and regulations, resident rights and standards of care.
• Current BLS/CPR certification.
• Satisfactory vulnerable sector police reference check.

Preferred qualifications

• Bachelor of Science in Nursing (BScN) or related.
• Experience with electronic resident records (e.g., PointClickCare) and quality-improvement methodologies.
• Strong leadership, communication, performance management and conflict-resolution skills; experience working with family/resident councils.
• Familiarity with dementia care best practices and regulatory requirements for dementia programs.

Competencies & skills

• Clinical judgment and decision-making in complex cases.
• Ability to lead multidisciplinary teams and to translate regulatory requirements into operational practice.
• Strong organizational skills and attention to documentation, reporting and compliance.
• Ability to coach and develop staff, manage performance issues and lead change.

Working conditions

• Shift work to provide clinical leadership across the home; on-call responsibility for clinical matters may be required.
• Fast-paced environment with frequent interaction with residents, families, staff and external stakeholders.
• Must be able to perform duties with appropriate use of personal protective equipment as per IPAC requirements.

Accountability & legislative compliance

This role is accountable for ensuring the home’s nursing and personal care programs comply with the Fixing Long-Term Care Act, 2021 and the General Regulation (O. Reg. 246/22), including cooperating with inspectors, participating in mandatory reporting and supporting resident rights and family council processes. The Director of Care must ensure that staffing, care-planning and clinical programs align with the Act’s requirements.

Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process.

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