Director of AI/ML Customer Engineering

Adobe Systems GmbH; Quebec; Hybrid; CAD 179,000 - 355,000; Full time

Job summary

A leading technology company in Quebec is seeking a People Manager to lead a team focused on delivering innovative customer solutions using generative AI and other technologies. Ideal candidates will have substantial development experience and strong skills in various programming languages and APIs. This role offers a competitive salary and opportunities for professional growth.

Qualifications

• Minimum six years as a developer, full-stack preferred.
• Technical experience in generative AI, creative workflows and digital experiences.
• Ability to convey sophisticated ideas through demos.

Responsibilities

• Understand customer pain points and translate them into technical solutions.
• Design and code product prototypes using Adobe APIs and external tools.
• Present product demos to customer audiences and Adobe leadership.

Skills

JavaScript

Node.JS

API tools

HTML/CSS

React

Python

ML Framework knowledge

Distributed cloud compute knowledge

Tools

Postman

PowerAutomate

Zapier

Mendix

Pytorch

Hugging Face Accelerator

K8s

Slurm

Job description

JOB LEVEL

M60/P60

EMPLOYEE ROLE

People Manager

The Opportunity

We are the market leader in software products and services for the creative, genAI & marketing ecosystem with Creative Cloud, Document Cloud, Express, Firefly, and Experience Cloud. Reporting to the VP, New Business Ventures, you will foster a culture of customer empathy and orientation, have strong intuition for meaningful business impact, have a passion for coding & tinkering, and a deep curiosity about the application of new technologies (e.g., generative AI, creative workflows, document efficiency, marketing outcomes).

You will be a player-coach who manage a small team of GenAI & Creative Technologists to deliver practical customer solutions and product prototypes to solve hard problems.

What you'll do

• Understand customer pain points & business needs and translate that into technical solutions

• Ideate, design and code product and workflow prototypes using knowledge of creative production, marketing workflows, Adobe APIs, and external APIs

• Work across internal research & engineering teams to build prototypes using existing and new available technologies.

• Use other new technologies (e.g., products, APIs) and synthesize technical trends and impact to Adobe (so-what, then-what)

• Serve as technical expert on new technologies in Adobe Firefly Services (APIs), Creative Cloud technologies, and corresponding Digital Experience APIs and technologies

• Script & record compelling technical demo videos that bring product truth to life.

• Present product demos at CEC/customer/events/developer audiences & relevant Adobe leadership meetings

• Can foster a great team culture and produce insights & prototypes

What you will need to succeed

• Minimum technical skills: JavaScript / Node.JS (server-side, front end), API tools (Postman, App Builder), HTML/CSS, React (Spectrum or similar), Python a plus, Low-code connectors a plus (PowerAutomate, Zapier, Mendix), ML Framework knowledge (Pytorch, Hugging Face Accelerator), Distributed cloud compute knowledge (K8s, Slurm)

• A minimum of six years as a developer (full-stack preferred, familiar with API methodology/usage)

• Technical experience across creative, document, digital experience, generative AI, and workflow/low-code spaces (e.g., image editing, video, audio, 3D, analytics, work management, pdf)

• Work-well across functions, research and engineering teams

• Ability to storyboard, produce, and edit your own demos using Pr, Ps, AEM, Workfront, Frame, Express etc. Capable of conveying sophisticated technical and product ideas.

• Build the future mindset & around the corner thinking. Analytical and strategic problem solver, adept at using data to advise decisions.

• Founder-style ownership and work ethic. Ability to working autonomously, track-record of delivering on-time

• Flexibility to travel as needed ( 20% of month)

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $179,300 -- $354,600 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

Put your best foot forward:

1. Update your Resume/CV and Workday profile – don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

3. Check out these tips to help you prep for interviews.

4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll.

Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.

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