Director, Maintenance & Operations, Facility Services

About the Company

Laurentian University offers an outstanding life and career experience at the heart of a welcoming community. What’s more, it provides the opportunity to pursue a balanced lifestyle while enjoying all of the amenities of a mid-size city. Short commutes, hundreds of lakes, waterways and nature trails, a myriad of recreational, artistic, cultural and entertainment opportunities, all combine to make this an idyllic setting to grow and thrive. Offered on the university’s beautiful campus as well as remotely, Laurentian's broad range of programs has garnered top distinction by leading in graduate employment outcomes for more than a decade.

This is your opportunity to join our team in a supportive, bilingual environment and contribute to our students’ success, as well as your own. The University’s diverse community and its focused efforts on its tricultural mandate embracing francophone and Indigenous cultures, deeply enrich the experience you can expect. Along with a competitive salary, eligible employees receive a comprehensive compensation package.

Job Title: Director, Maintenance & Operations

Position No. A1483

Salary: $115,304 - $132,160

Competition Closes: Thursday, May 1st 2025 at 4:30 pm

Reporting to the Assistant Vice-President Facilities Management and Planning, the Director, Maintenance & Operations is responsible for the efficient operation and maintenance of all University buildings, grounds and roads; alterations and renovations to all existing buildings in compliance with the Universities Campus Master Plan; Environmental Health and Safety programs, as well as campus space utilization. The Director, Maintenance & Operations is responsible for ensuring the implementation of necessary planning, scheduling and programs required to develop long term sustainable preventative maintenance, repairs, and replacement of the Universities assets. The Director, Maintenance & Operations will be a key member supporting the refresh of Laurentians long-term Campus Masterplan for the maintenance, renewal and preservation, and sustainable development of Laurentians academic, research, common space and natural assets. Working closely with the AVP of Facilities and Planning, the Director of Operations and Maintenance will also be a key member of a planning group in collaboration with multiple external stakeholders including the Greater City of Sudbury to review and advise on the redevelopment of Laurentians Athletic and Recreation facilities.

RESPONSIBILITIES AND DUTIES

• Support and lead the development of a strategic direction for campus development which includes evaluating and anticipating the needs of the diverse University community requiring monitoring of trends and innovations in the industry, developing and implementing strategic and short-term facility related plans and providing actionable recommendations to Senior Leadership.
• Maintain a trusted relationship with the University community (e.g., faculties, research, learning administration) that is engaging, collaborative, and results in clear and effective decision-making to ensure that the proper facility services are in place to meet the needs of the University.
• Strategic and operational plans are developed and effectively implemented for the Facilities portfolio.
• Ensure that the facility-related risk management, disaster recovery, and business continuity processes are in place and reviewed regularly.
• Exercise prudent management of departmental resources, including prioritization and budgeting of client requirements.
• Participates in the annual budget process for institutional facility needs, and prepares the annual facility operational budgets.
• Develop and organize Facilities Management personnel to deliver services that meet expectations efficiently and effectively.
• Responsible for the delivery of the overall facilities management, client service delivery and customer satisfaction.
• Oversee the annual facilities management personnel performance evaluation process.
• Development of policies, performance standards, and strategic deferred maintenance plans to ensure long-term sustainability and compliance with regulatory standards.
• Maintain effective relationships with key strategic vendors, contractors, and collaborators, to stay abreast of developing capital development facilities services.
• Work with faculty and student representatives to advance the student experience through effectively operated facilities and services in areas where students live, study, and play.
• Develop and organize the Environmental Health and Safety unit to effectively provide health and safety services to the University community.
• Communicate with internal and external news media with respect to campus facility related matters.
• Perform other duties as assigned.

REQUIRED QUALIFICATIONS

• University degree, four (4) years in Engineering or similar field of study is required.

EXPERIENCE

• 10 plus years experience in Facilities Management.

SKILLS OR SPECIALIZED KNOWLEDGE

• Proficiency in software systems (e.g., Ellucian, SLAM, Microsoft Office, Google Suites, AutoCAD, CMMS (Megamation), Building Automation, Card Access).
• Strong understanding and knowledge of codes/regulations (e.g., Ontario Building Code, Ontario Fire Code, Occupational Health and Safety Act).
• Knowledge of the latest facility management and construction strategies.
• Demonstrated leadership representing the facilities management group within industry associations.
• Ability to adapt to a variety of internal customer requirements ranging from administrative business processes to academic faculty requirements.
• Excellent communication skills, written and verbal, including presentation skills with the ability to articulate highly in technical subject matter.
• Able to adapt practical facilities management and construction strategies in achieving the University’s goals.
• With a strong sense of service orientation – the incumbent must be collaborative, constructive and responsive to the needs of the customers, developing solutions and assisting in the evaluation of existing priorities.
• Ability to engage teams in delivering latest facilities related solutions in a way that transcends values of respect, integrity, ethics, competency, collegiality and efficiency.
• Ability to work fluently, verbal and written, in both official languages, French and English is required.

SUPERVISORY REQUIREMENTS

• Number of Direct Reports: 3
• Number of Indirect Reports: 16

The official University hours of operation shall be from 9:00 a.m. to 4:30 p.m., Monday through Friday, during, and including, the months from September to April, and from 8:30 a.m. to 4:00 p.m Monday through Friday during and including May to August., amounting to thirty-three and three-quarter (33.75) hours per week.

Laurentian University has adopted a formal Policy on Flexible Work Arrangements, which supports remote work plans based on operational considerations. At Laurentian University, we recognize that work-life balance is essential for both personal well-being and professional success. Our Policy allows employees to tailor their work schedules to better suit their individual needs while still ensuring high service delivery.

We are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.

Candidates must possess a valid work authorization to work in Canada.

If employed by Laurentian University, it is the responsibility of the employee to maintain a valid work authorization throughout the duration of their employment.