Director, Lifeco Operational Resilience

TechAlliance of Southwestern Ontario, London Economic Development Corporation; Toronto; Hybrid; CAD 92,000 - 171,000; Full time

Job summary

An established industry player is seeking a Director of Lifeco Operational Resilience Delivery to enhance operational resilience across the organization. This pivotal role involves managing risk management systems, collaborating with senior leadership, and ensuring compliance with regulatory bodies. The ideal candidate will bring extensive industry experience, strong problem-solving skills, and a commitment to fostering a culture of resilience. Join a diverse and inclusive workplace where your talents are valued and your career can flourish in a supportive environment.

Qualifications

• 7+ years of industry experience with broad exposure to business areas.
• 2+ years of management experience in risk or program management.

Responsibilities

• Develop and implement a robust program for operational resilience.
• Engage with stakeholders to oversee program/project activities.
• Monitor global operational resilience progress and report to leadership.

Skills

Problem-solving

Interpersonal skills

Communication skills

Risk assessment

Project management

Education

Undergraduate degree in Business Administration

Professional qualifications in risk or program management

Job description

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The Director, Lifeco Operational Resilience Delivery plays a key role in building a strong risk management capacity and culture across the Company to drive operational resilience. This is accomplished through the management of key inputs from all Lines of Defence to ensure global operational resilience.

The Director, Lifeco Operational Resilience Delivery supports the company in embedding efficient and effective systems of risk management globally to ensure compliance with regulators including OSFI. Additionally, they support the VP Operational Risk and Resilience in communicating and reporting to senior leadership, Lifeco Operational Resilience Council, Lifeco Operational Resilience Working Group, Enterprise Risk Management Committee (ERMC) and Board Risk Committee.

What you will do

1. Work with Lifeco Director of Operational Resilience, regional Operational Resilience leads, and project managers to develop and implement a robust program and project management model to support operational resilience; manage projects and programs aimed at enhancing resilience.
2. Develop and execute strategic, disciplined, and consistent program management practices.
3. Engage and oversee program/project activities with key stakeholders from the Risk Function, other Oversight Functions, the 1st Line of Defence, and Internal Audit.
4. Represent the VP Operational Risk and Resilience and the Risk function at key enterprise forums.
5. Establish and manage governance and guidance to align stakeholders and priorities, identify risks, resolve issues, escalate as needed, and guide decision-making; monitor and control activities to meet strategic objectives.
6. Develop and manage responses to regulatory requests from bodies such as OSFI.
7. Partner with Regulatory Affairs senior management to support regulatory requests.
8. Develop, implement, and oversee the strategic communication plan for operational resilience activities.
9. Support the development of regular program and risk updates.
10. Monitor global operational resilience progress and report to senior leadership and committees.
11. Maintain strong relationships with key senior and executive leaders across departments and regions.
12. Promote risk and resilience awareness and a culture leveraging risk insights for better decision-making.

What you will bring

1. Undergraduate degree in Business Administration or relevant professional qualifications in risk or program management.
2. Minimum 7 years of industry experience with broad exposure to business areas.
3. At least 2 years of management experience.
4. Experience in risk assessment, project management, and reporting is an asset.
5. Strong problem-solving, interpersonal, and communication skills.
6. Knowledge of the Company’s business, insurance, resilience, risk management, and relevant regulations.
7. Ability to communicate in English to support clients from various jurisdictions outside Quebec.

The base salary range for this position is $92,100 to $170,500 annually. This is the base salary only and does not include variable compensation components such as bonuses or commissions. Further details will be discussed if you proceed in the recruitment process.

Applications will be reviewed on a rolling basis, with a minimum posting period of 5 business days.

Join Us

Great-West Lifeco and Canada Life offer a diverse and inclusive workplace where your talents are valued and your career can thrive. We are committed to accessibility and equal opportunity, supporting accommodations during the application process. To request an accommodation, contact [e-mail].

We appreciate all applicants; only those selected for an interview will be contacted.

#LI-Hybrid

Requisition ID: 3455

Category: Corporate Functions

Locations: Toronto, ON; Winnipeg, MB; London, ON; Montreal, Quebec

Date: May 5, 2025

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