Director, IT Technology Instructor Development

Per Scholas; Ottawa; Remote; USD 80,000 - 85,000; Full time

Job summary

Join a forward-thinking organization dedicated to transforming lives through technology training. As the Director of IT Technology Instructor Development, you will lead a team committed to enhancing the skills of instructional staff, ensuring they are equipped to deliver high-quality training in IT fields. Your role will focus on fostering a culture of continuous improvement and collaboration, driving instructor performance through innovative strategies and professional development. This position offers a unique opportunity to impact the tech landscape by empowering individuals and communities while working in a dynamic, supportive environment.

Qualifications

• Bachelor’s degree or 5+ years in IT or Cybersecurity required.
• 8+ years in instructor development or educational leadership.

Responsibilities

• Oversee training and development of instructional staff across IT courses.
• Drive improvements in instructor performance through data-informed strategies.

Skills

Leadership Skills

Communication Skills

Technical Proficiency in IT Tools

Data Analysis Skills

Organizational Skills

Education

Bachelor’s Degree in IT or Cybersecurity

5+ Years of Experience in Related Field

Tools

Learning Management Systems

Data Analytics Tools

Job description

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ABOUT PER SCHOLAS:

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.

Director, IT Technology Instructor Development

ABOUT PER SCHOLAS:

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.

Position: Director, IT Technology Instructor Development

Reports to: Sr. Director, Instructor Academy

Location: National, with occasional travel to on-premises training locations

Summary

The Director, IT Technology Instructor Development serves as a department lead within the IT Technology division of the IDQA team, responsible for overseeing the training, development, and quality assurance of instructional staff across all IT Technology courses. This role directly manages a Manager of Instructional Development & Delivery, ensuring effective onboarding, training delivery, and performance improvement initiatives for instructional staff.

The Director drives improvements in instructor performance through data-informed strategies, targeted interventions, and professional development programs. They ensure instructional staff are proficient in teaching methodologies, technical tools, and learner engagement strategies while maintaining alignment with organizational quality standards and programmatic goals.

Key Responsibilities

Leadership and Team Management

• Directly manage and mentor a Manager of Instructional Development & Delivery, providing guidance, support, and professional development opportunities to ensure their effectiveness in training instructional staff.
• Establish a culture of accountability, collaboration, and continuous improvement within the IT Technology instructional team.
• Define team goals, monitor progress, and evaluate the performance of Managers of Instructional Training to ensure alignment with organizational objectives.
  
  
  

Instructor Development and Training

• Oversee the execution of training programs led by Managers of Instructional Training, ensuring alignment with best practices and organizational goals.
• Facilitate advanced training sessions for instructional staff, focusing on hands-on engagement strategies, technical competency, professional skills and effective instructional delivery.
• Conduct classroom observations (in-person and remote) to assess instructional effectiveness, curriculum alignment, and adherence to quality standards, providing actionable feedback.
• Develop and maintain comprehensive guides, toolkits, and resources to support instructional staff in leveraging technical tools, labs, and hands-on learning strategies.
• Collaborate with curriculum developers to ensure the integration of technical exercises and hands-on equipment use into instructional content.
• Assess and validate the technical and instructional readiness of instructional staff, ensuring proficiency across IT disciplines such as IT Support, Cybersecurity, and related fields.
  
  
  

Operational Oversight and Compliance

• Monitor and analyze instructor KPIs, including certification success rates, learner engagement, and graduation outcomes, and implement targeted interventions to address performance gaps.
• Ensure instructional documentation, resources, and guides are accurate, up-to-date, and aligned with organizational goals.
• Deliver Universal Basic Training (UBT) sessions to ensure new instructional staff are fully prepared for success, with a focus on technical and instructional readiness.
  
  
  

Collaboration and Alignment

• Collaborate with the Product Development team, site leaders, and the Educational Technology team to align training initiatives with programmatic goals and learner outcomes.
• Work with organizational stakeholders to identify systemic challenges, propose scalable solutions, and drive improvements in instructional success.
• Foster strong cross-departmental communication to ensure consistency in instructional strategies and best practices.
  
  
  

Qualifications

Education:

• Bachelor’s degree or 5+ years of experience in, IT, Cybersecurity, or a related field required.
  
  
  

Experience:

• 8+ years of experience in instructor development, technical training, or educational leadership roles.
• Proven expertise in managing teams, including direct supervision of mid-level managers.
• Demonstrated success in implementing strategies to improve instructional performance and learner outcomes.
  
  
  

Skills:

• Exceptional leadership, communication, and mentoring skills.
• Strong technical proficiency in IT tools, labs, and learning technologies.
• Ability to analyze performance metrics and develop data-informed strategies to drive improvements.
• Strong organizational skills with experience managing large-scale training programs and operational workflows.
  
  
  

For this role specifically, we are targeting a salary range of $80,000 - $85,000 where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

QUESTIONS?

If you have any questions about this role, please feel free to email our Talent team at [e-mail]. We look forward to viewing your application!

Equal Employment Opportunity

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

PII Policies

Non-Discrimination Policy

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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