Director, International Student and Visitor Services

The University of Alberta; Edmonton; On-site; CAD 120,000 - 160,000; Full time

Job summary

The University of Alberta in Edmonton is seeking a Director of International Students and Visitor Services to lead a team delivering high-quality immigration advising, settlement programming and visitor services for thousands of international students and guests.

Reporting to the Executive Director of IEE, you will align strategy with university goals, mentor staff across diverse cultures, and enhance the student experience through proactive, client-centred programs and partnerships across

Responsibilities

• Core services include immigration and student advising services.
• Settlement and transition programming for students and visitors.
• Services to faculties and units to support student outcomes.
• Visiting cohort and inbound research internship program.
• Training programs for global clients.

Job description

Location - This role is in-person. Work primarily takes place at North Campus, Edmonton.

Do you have a deep commitment to the value of international education and the transformative opportunities it provides for students?

Are you an entrepreneurial, collaborative and service focused professional who thrives in dynamic environments?

International Education and Enrolment (IEE) is hiring a Director, International Students and Visitor Services (ISVS) to lead a team with passion and vision in the pursuit of service excellence. Within an integrated student experience network, the unit plays a critical role in supporting the current community of over 8000 international students and advancing the university’s goal of growing international enrolment to over 15,000 by 2033.

Reporting to the Executive Director IEE, you will provide strategic and operational leadership to create exceptional student experience, strengthen the university’s advising ecosystem and deliver high impact programs that advance the university’s reputation and expand unit resources.

Understanding rapidly changing policy and geopolitical environments you anticipate impact, support advocacy, seek solutions and embrace the adaptations required to achieve goals.

The Director leads a team of professionals responsible for delivering consistent, high-quality and professional services to students and campus colleagues and ensures the team has the skills and competencies to work with students across diverse national, cultural, linguistic and social diversity.

Core services and programs include

• immigration and student advising services
• settlement and transition programming for students and visitors
• services to faculties and units to support student outcomes
• visiting cohort and inbound research internship program
• training programs for global clients