Director, International Banking Retail Risk Collections

Scotiabank; Old Toronto; On-site; CAD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a Director for International Banking Retail Risk Collections. This pivotal role involves leading the collections risk function across Latin America and the Caribbean, focusing on strategic management and operational efficiency. The ideal candidate will possess deep knowledge of retail lending and collections strategies, combined with strong leadership abilities to foster a performance-driven culture. With a commitment to innovation and continuous improvement, this position offers the opportunity to make a significant impact on the bank's operational success and risk management practices. Join a dynamic team that values inclusivity and collaboration while driving results in a fast-paced environment.

Benefits

Performance bonus

Employee Share Ownership Program

Pension Plan Matching

Health Benefits from day one

Career development opportunities

Qualifications

• Fluency in Spanish is essential for this role.
• Undergraduate degree in a relevant field is preferred.

Responsibilities

• Lead the Collections Risk function and improve debt recovery.
• Ensure adherence to credit risk management policies.

Skills

Spanish fluency

Retail risk knowledge

Collections operations knowledge

Bank/Retail Lending experience

Debt recovery expertise

Project management understanding

Education

Undergraduate degree

Degree in statistics, business, economics or finance

Job description

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Title: Director, International Banking Retail Risk Collections

Requisition ID: 212506

The Director, International Banking Retail Risk Collections is responsible for leading the Collections Risk function, enabling collections and recovery in Latin American and Caribbean markets through risk-based decision making and effective collections oversight. The incumbent will continually monitor internal and external indicators to align to the Bank strategy, improve debt recovery, and gain operational efficiencies. To be successful, the Director is knowledgeable with retail lending, retail collections, and collections strategies, as well as asset sales, and distressed debt market in the Americas. Leveraging from this background, the Director IB Retail Risk Collections provides expert advice and counsel on collections risk strategy, collaborates with business and operations partners, and leads initiatives to minimize risk, while capitalizing on efficiencies.

Is this role right for you? In this role, you will:

Provide strong strategic leadership to motivate individuals and team performance by:

1. Exhibiting strong leadership competencies and building a performance driven culture
2. Developing strategic relationships inside and outside the organization to manage change, maintain industry expertise, and anchor business line partnerships
3. Contributing to the Bank strategy by delivering value-added services, expert advice, innovative solutions and efficient processing

Lead the strategic management of collections risk by:

1. Ensuring retail collections credit risks and risk proposals are clear and quantified with effective management reporting across all components of collections (People, Data, Process, Technology, Strategy, and Vendor Management) across the Bank
2. Maximizing account rehabilitation through effective & rigorous account/customer management
3. Mitigating risks/loss to the Bank by ensuring adherence to credit risk management policies and operational guidelines
4. Driving continuous improvement of collections risk methodologies, leveraging technology, best-practices, and global collections frameworks
5. Remaining aware of industry trends and opportunities for continuous monitoring and innovation
6. Ensuring units operate within budget(s) and against established compliance/governance guidelines
7. Managing reorganizations/projects to create a collections organization that is aligned with the Bank’s business strategy and priorities
8. Acting as key stakeholder in asset sales or M&A processes by providing expert advice and delivering accurate risk reporting and documents to support the transaction(s)
9. Leading initiatives to strengthen the Collections and Recoveries risk management and operational effectiveness and efficiency by challenging the status quo

Do you have the skills that will enable you to succeed? We’d love to work with you if you have:

1. Spanish fluency is required
2. Undergraduate degree or higher. Degree in statistics, business, economics or finance preferred
3. Thorough knowledge of retail risk, collections, and/or collections operations in Mexico, Peru, Colombia, Chile, Uruguay, Central America, and the Caribbean
4. Proven Bank / Retail Lending experience
5. Expert knowledge of Retail Credit products
6. Expert knowledge of debt recovery, policies, practices across key markets
7. Thorough knowledge of external marketplace(s) and collections industry market practices
8. Thorough knowledge of Bank’s systems
9. Thorough knowledge of project management disciplines
10. Good understanding of the Bank’s business plans and objectives

What’s in it for you?

1. An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success!
2. We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one!
3. Your career matters! You will have access to career development and progression opportunities.

Location(s): Canada : Ontario : Toronto

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.