Director, Information Technology

T-Net British Columbia; Vancouver; On-site; CAD 125,000 - 150,000; Full time

Job summary

A leading law firm in Canada is seeking a Director of Information Technology to oversee IT operations and strategy. This role requires at least 10 years of IT leadership experience, ideally within a law firm. Responsibilities include developing technology strategies and ensuring secure, reliable IT infrastructure while fostering a culture of innovation. The position comes with a competitive salary above $200K and excellent benefits.

Benefits

Competitive salary

Excellent benefits

Qualifications

• Minimum 10 years of progressive IT leadership experience, preferably in a law firm or professional services environment.
• Deep knowledge of legal technology solutions and unique requirements of law firms.
• Strong experience in information security and risk management.

Responsibilities

• Develop and execute a technology strategy aligned with the firm's business goals.
• Oversee IT infrastructure to ensure security, reliability, and scalability.
• Advise on technology trends, risks, and opportunities.

Skills

Leadership

Strategic

Communication

Client Focused

Education

Bachelor's degree in Computer Science, Information Systems, or related field

MBA or equivalent

Tools

Legal technology solutions

Job description

Farris LLP - Director, Information Technology

The Organization

Farris LLP is consistently ranked as one of Canada's leading law firms. They serve a diverse client base ranging from individuals to large public institutions and private corporations in British Columbia and beyond, with a strong regional and national presence and an international practice that includes U.S., European, and Asia-Pacific-based clients.

Farris is at the forefront of legal innovation and is dedicated to an environment in which families, businesses and the community can prosper. Pro-bono work, professional development of lawyers and commitment to diversity in the workplace demonstrate their values. Farris hires the best talent, builds effective teams, delivers high levels of client service, and contributes to local communities. To learn more, please visit Farris LLP's website.

The Opportunity: Director, Information Technology

Reporting to the Chief Operating Officer, the Director, IT is a key member of the firm\'s senior leadership team and is responsible for developing and executing a technology strategy that:

• Supports exceptional internal and external client service.
• Aligns with the firm\'s business goals.
• Enhances operational efficiency.
• Fosters a culture of responsiveness, reliability, and innovation.

The Director leads all aspects of the firm\'s information technology function—including infrastructure, applications, cybersecurity, innovation, and user support—with a strong emphasis on proactive service delivery and responsiveness to the needs of lawyers and staff.

This role requires a visible, engaged leader who builds trust across the firm, anticipates user needs, delivers personalized support, and drives a culture of continuous improvement and client service excellence. The Director ensures that technology is not only secure and stable, but also a strategic enabler of the firm\'s success.

Primary Responsibilities

• Champion exceptional internal and external client service;
• Anticipate needs and communicate effectively with stakeholders;
• Identify and address gaps in capabilities and service;
• Develop, communicate, execute and continually improve a technology strategy aligned with the firm\'s business objectives;
• Advise the Management and Technology Committees on technology trends, risks, and opportunities;
• Lead IT governance processes to prioritize initiatives and allocate resources effectively;
• Foster a culture of innovation, agility, and user-focused technology delivery.

Technology Operations

• Oversee the firm\'s IT infrastructure, networks, and systems to ensure security, reliability, and scalability;
• Drive continuous improvement in IT service delivery, end-user support, and operational performance;
• Maintain strong vendor relationships and recommend strategies to optimize value and service.

Security & Risk Management

• Develop, implement, and oversee the firm\'s information security strategy, policies, and programs to protect client data and firm assets;
• Ensure compliance with professional conduct rules, regulatory requirements, and client security obligations;
• Lead incident response and disaster recovery planning to minimize business disruption.

Application & Practice Support

• Oversee the selection, implementation, and management of legal-specific applications including document management, practice management and time and billing tools;
• Ensure high levels of adoption, user training, and integration of technology into legal and administrative workflows to enhance productivity and client service;
• Lead, mentor, and develop the IT team to build strong technical capabilities, service orientation, and business acumen;
• Structure the IT department with clear roles and responsibilities across infrastructure, applications, support, and security;
• Promote an inclusive, collaborative, and high-performance culture.

Education, Training, Skills, and Experience

• Bachelor\'s degree in Computer Science, Information Systems, Business Administration, or related field; MBA or equivalent is an asset;
• Minimum 10 years of progressive IT leadership experience, preferably in a law firm or professional services environment;
• Demonstrated success in developing and executing IT strategies that align with organizational goals;
• Deep knowledge of legal technology solutions and the unique requirements of law firms;
• Strong experience in information security, risk management, and compliance frameworks;
• Proven ability to lead and develop high-performing teams;
• Excellent communication, influencing, and relationship-building skills at all levels of an organization.

Competencies and Personal Characteristics

• Leadership - Achieves desired organizational results by encouraging and supporting the contribution of others in a partnership environment; a proactive and positive team player who acts with a sense of urgency and leads by example; sets and communicates clear goals.
• Accountable - Holds self and others accountable for responsibilities; focuses on results and measuring attainment of outcomes in a business focus.
• Strategic - Develops a plan in support of organizational strategic direction. Demonstrates an ability to translate business needs into technology solutions.
• Integrity and Honesty - Demonstrates a resolute commitment to and respect for the spirit behind the rules and core values of the organization, setting an example of professionalism and ethical propriety.
• Influential and Collaborative - Has an open and consistent approach to working with others and possesses strong interpersonal skills, with the ability to build relationships and develop/maintain partnerships, obtaining stakeholder agreement.
• Creativity and Innovation - Develops new insights into situations; questions conventional approaches; encourages new ideas; designs and implements new or cutting-edge programs/processes.
• Effective Working Relationships - Treats colleagues, and stakeholders with respect; resolves conflicts in a timely manner, negotiates effectively, and provides effective feedback to colleagues/employees.
• Communication - Clearly presents written and verbal information; writes with clarity and purpose; communicates effectively in both positive and negative circumstances; listens well.
• People Development - Fosters learning and development of others through coaching, managing performance and mentoring; has a genuine desire to develop others and help them succeed; formally and informally recognizes deserving staff and colleagues.
• Client Focused - Anticipates and attends to the needs of internal and external stakeholders of the organization; keeps service excellence in the forefront.

Compensation

A competitive compensation package will be provided including an attractive salary above $200K and excellent benefits. Further details will be discussed in a personal interview.

To apply for this position, please follow the application instructions listed in the Job Description above. If more than one Apply button appears below, please select the option you prefer.

Post your resume on T-Net and let employers come to you.

• Upload, Copy and Paste or Create your resume easily.
• Save Time Applying For Future Positions.
• Make "Searchable" or "Confidential" (optional) and BC Tech and IT employers can search our database and contact you.

Registration on or use of this website constitutes acceptance of our Terms of Use.