Director, Identity and Access Management

Diligent; Vancouver; Hybrid; CAD 120,000 - 160,000; Full time

Job summary

Diligent, a leader in GRC SaaS solutions, is seeking a Director of Identity and Access Management in Vancouver. This pivotal role involves leading the IAM team, ensuring effective access policies, and enhancing security across the organization. Ideal candidates will have a strong background in Information Security and proven leadership experience, contributing to the mission of elevating governance through innovative technology.

Benefits

Flexible work environment

Comprehensive health benefits

Generous time off policy

Wellness programs

Qualifications

• 10+ years in Information Security with 5 years in leadership.
• Proven experience in IAM programs.
• Strong knowledge of security frameworks (NIST, ISO).

Responsibilities

• Lead and manage the IAM team.
• Design and manage IAM solutions across platforms.
• Collaborate with cross-functional teams for security embedding.

Skills

Analytical skills

Problem solving

Communication

Project management

Collaboration

Detail-oriented

Education

Bachelor’s degree in Computer Science

Information Security

Tools

Active Directory

LDAP

OAuth

SAML

IGA platforms

Cloud platforms (AWS, Azure)

Job description

Director, Identity and Access Management

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

The Director IAM (Identity and Access Management) will play a critical role in leading and maturing people, systems and processes that govern and enforce identity access policies across Diligent’s IT infrastructure. This role ensures that proper access controls are in place and continuously monitors and verifies the effectiveness of those controls. By joining the Diligent team, you’ll have the opportunity to enhance the security posture of a global organization, ensure compliance with industry standards, and provide essential expertise in the management of identity and access techniques.

This role requires good analytical, organizational and communication skills (internal, external, and to various levels of leadership), highly developed problem solving and project management skills.

Key Responsibilities:

• Lead and manage a high performing IAM team, including hiring, onboarding, mentoring and professional development
• Design, implement, and manage identity and access management solutions across multiple platforms (e.g., cloud and on-premises)
• Collaborate closely with cybersecurity, infrastructure, and engineering teams to embed IAM into the broader security architecture
• Define and enforce IAM standards, policies, and procedures to ensure scalability, security and compliance
• Deliver guidance and training to cross-functional teams on IAM best practices and security protocols
• Document IAM processes and procedures and ensure they are up-to-date and accessible to relevant stakeholders
• Able to influence the engineering culture and practices of the teams, workswith self-confidence with stakeholders outside of own team aswell
• Drive IAM strategy to support compliance initiatives (e.g. SOC 2, HIPAA, GDPR, etc.)

Required Experience/Skills:

• 10+ years in Information Security related positions, with at least 5 years in leadership
• Bachelor’s degree in Computer Science, Information Security, or a related field (or equivalent work experience )
• Proven experience in leading identity and access management programs
• Strong knowledge of security frameworks and standards related to IAM, such as NIST and ISO
• Strong experience with IGA platforms
• Familiarity with IAM technologies (e.g., Active Directory, LDAP, OAuth, SAML, etc.)
• Excellent verbal and written communication skills
• Ability to work collaboratively in cross-functional teams
• Detail-oriented with a proactive approach to problem-solving
• Experience working with major cloud platforms (e.g., AWS, Azure)
• Understanding of AI/ML concepts related to security (e.g. anomaly detection, model evaluation)

Preferred Experience/Skills:

• Certifications in IAM and security domains (e.g., CISSP, CISM)
• Knowledge of advanced security practices and emerging threats in the IAM domain
• Amazon Web Services (AWS) IAM and Identity Center experience
• Experience with Okta
• Experience with ISMP tools
• Experience designing, deploying, or integrating AI-driven security solutions (e.g., using AI tools for anomaly detection, threat intelligence, or access management automation)

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people.Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programsto name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability –to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected towork onsite at least 50% of the time.We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See alsoDiligent's EEO Policy and Know Your Rights .We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail] .

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

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