Director ICT Services

Winnipeg Regional Health Authority; Winnipeg; On-site; CAD 90,000 - 120,000; Full time

Job summary

A leading health organization in Manitoba seeks a Director of ICT Services to lead a provincial team in delivering information and communications technology support. The position focuses on client service, budget management, and operational policy development to enhance healthcare delivery in Manitoba. Candidates will lead organizational change, ensuring technologies and related services meet system requirements. This hybrid role offers flexibility in work location across the province.

Qualifications

• Proven experience in managing ICT services within healthcare.
• Strong communication skills and diplomacy are essential.
• Ability to lead organizational change and ensure client satisfaction.

Responsibilities

• Lead provincial ICT services and manage a team focused on healthcare delivery.
• Develop and implement operational policies related to ICT services.
• Ensure effective service management and vendor contract oversight.

Skills

Leadership

Client Service

Budget Management

Operational Policy Development

Education

Bachelor's or Master's degree in IT or related field

Job description

Requisition ID: 365601

Position Number: 20060325

Posting End Date: Open until filled

City: Winnipeg

Employer: Shared Health

Site: Shared Health -Digital Health Air Canada

Department / Unit: Digital ICT Services

Job Stream: Non-Clinical

Union: Non Union

Anticipated Start Date: 10/07/2024

FTE: 1.00

Anticipated Shift: Days;Standby coverage as required

Work Arrangement: Hybrid

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Shared Health leads the planning and coordinates the integration of patient- centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Digital Health focuses on supporting clinical and business systems as the foundation for leveraging electronic data in the delivery of health-care services.

We have opportunities for up to three director information and communications technology (ICT) services, who will build and manage a provincially-focused team with a culture of client service to provide ICT services for the public health-care system including Shared Health, six service delivery organizations and other applicable health care partners. As these roles are provincial in nature, the work location for each position is flexible within Manitoba and will be made in consultation with the successful candidates. Each director will take a primary role in a key area of ICT services: access, hosting, workplace services, to support Manitoba’s Clinical and Preventive Services Plan and achieve the outcomes defined in the approved ICT strategic services plan and annual operating plan.

Reporting to the executive director ICT services, each director ICT services has direct authority and accountability for client satisfaction, budget management, and operational policy development related to the assigned area of ICT services: access, hosting, workplace services. The successful candidates will lead organizational change, ensure ongoing maintenance of technologies and related equipment, lead service management for the service area,support andmanage vendor contracts, and ensure effective services are provided to support overall organizational and health-care system requirements. The successful candidate’s leadership, professionalism, diplomacy, and continuous improvement orientation will be evident as they collaborate with clients and colleagues to provide excellent customer service, identify system solutions, and support an integrated province-wide health-care system that provides multiculturally respectful health services delivery.

We would be pleased to share a full job description with interested candidates who have submitted their application. Requests for more information may be directed via email to [e-mail], Attention: Human Resources.

We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.

Interested candidates should selectthe "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodationsare available upon request during the assessment and selection process.