Director, HR Shared Services & HR Business Partners (HRSS & HRBP)

MPAC; Pickering; Remote; CAD 100,000 - 130,000; Full time

Job summary

A leading municipal organization in Ontario is seeking a Director of HR Shared Services and HR Business Partners. This strategic role requires a people-focused HR leader with at least 10 years of experience, capable of driving change and improving employee experiences. The successful candidate will align HR with business objectives and foster a collaborative work environment. Flexible work arrangements are available.

Benefits

Flexible work hours

Employee wellness support

Collaborative team environment

Qualifications

• 10 years of progressive experience in HR, with a focus on HR Shared Services and Business Partner functions.
• At least 5 years in a senior leadership or management role.
• Experience in employee relations and policy interpretation.

Responsibilities

• Lead HRSS and HRBP teams' strategic direction.
• Align HR service delivery with MPAC's business goals.
• Drive continuous improvement in HR operations.

Skills

Strategic HR Leadership

People Management

Data-Driven Decision Making

Communication Skills

Collaboration and Influence

Education

University degree in HR Management or related discipline

Job description

Do you want to be part of a team helping to strengthen every community across Ontario Are you interested in seeing the importance of your work firsthand

Become aDirector HR Shared Services & HR Business Partners (HRSS & HRBP) with MPAC

The Municipal Property Assessment Corporation (MPAC) is made up of a team of experts who understand local communities and assess every property in Ontario. What we do provides the very foundation that municipalities use to base the property taxes needed to pay for the services we use every day.

Equity Diversity Inclusion and Anti-Racism

MPAC is committed to Equity Diversity Inclusion and Anti-Racism. We are taking important steps towards ensuring that all voices are respected valued and being heard. MPAC is dedicated to fostering an environment where employees can bring their full unique and authentic selves and are inspired to do their best work.

Job Description

What makes you great for the role :

This opportunity is part of our broader HR transformationideal for a thought leader ready to drive innovation lead strategic change and deliver exceptional employee experiences across a dynamic and evolving organization. You are a strategic and people-focused HR leader with a passion for operational excellence and enhancing employee experiences. You bring deep expertise in HR service delivery and a proven ability to align HR functions with business goals. With your collaborative leadership style strong relationship-building skills and a data-driven approach youre equipped to lead high-performing teams and drive forward-thinking solutions. You thrive in complex environments manage change with empathy and clarity and are motivated to make a lasting impact on the organization.

We have :

• A team of highly skilled dedicated and collaborative staff
• Leadership that supports you
• An enterprise that embraces change
• A work environment that has flexible work locations (including remote) hours of work and overall employee wellness support

You have :

A university degree in Human Resources Management Business Management or a related disciplineor an equivalent combination of education training and experience

10 years of progressive experience in HR including exposure to both HR Shared Services and HR Business Partner functions

At least 5 years in a senior leadership or management role

Experience in employee relations labour relations and policy interpretation

Proven ability to align HR strategy with business objectives

Strong people management and organizational skills with experience leading high-performing teams

Excellent communication facilitation and presentation skills

Strong analytical skills and a data-driven mindset

Ability to influence and collaborate with diverse partners and interested parties

Willingness to travel to head office field offices and corporate events across Ontario as needed

Nice to have :

Certified Human Resources Professional (CHRP) or Certified Human Resources Leader (CHRL) designation

What you will do :

As Director HR Shared Services & HR Business Partners you will :

Lead the strategic direction and vision for both the HRSS and HRBP teams

Align HR service delivery with MPACs business priorities and organizational goals

Collaborate with Executive Leadership and Centres of Expertise to develop integrated people-focused HR strategies

Drive continuous improvement in HR operations enhancing service quality efficiency and the employee experience

Use data and analytics to inform HR decisions and measure impact

Collaborate on talent management succession planning and leadership development initiatives in partnership with business leaders and CoEs

Inspire and mentor a team of HR professionals fostering a culture of collaboration accountability and growth

Promote innovation and modernization in HR service delivery

Ensure consistent policy application and oversee management of complex employee relations issues

Oversee financial planning and monitor budgets within your branch

Represent HR across the organization and advocate for employee engagement and inclusive workplace practices

Additional Information :

Requisition ID : 2654

Job Type : Non-Union Staff

Closing Date : August 6 2025

Ready to apply

Please note only applications submitted through the Applicant Tracking System will be accepted.

Successful candidates will be required to undergo a background verification with Mintz Global Screening. By applying to this job posting you are providing your consent to MPAC to share your name email address and phone number with Mintz to conduct the criminal and driver abstract check and for Mintz to disclose the results to MPAC should you be the successful incumbent.

MPAC is committed to fostering an inclusive accessible environment where all employees and members of the public feel valued respected and supported. We are dedicated to building a workforce that reflect the diversity of the public and communities we serve.

Persons with disability who need accommodation in the application process or those needing job postings in an alternative format may email their request to

We thank all applicants for their interest however only those selected for further consideration will be contacted.

Please note that MPAC prohibits employees from holding a current / valid real estate license and successful applicants must at least suspend their real estate licenses during their period of employment at MPAC as outlined in our Employee Code of Conduct.

Job advertisements for positions that have been designated bilingual will be posted in both English and French on our website. Positions that are not designated bilingual are not translated and are only posted in English on the English version of our website.

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Required Experience :

Director

Key Skills

GIS,Accounts Reconciliation,General Services,Consultancy,Fusion,Gsm

Employment Type : Temp

Experience : years

Vacancy : 1