Director, HR Operations

Overview

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change.

In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2021. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with.

As Director, HR Operations, you will manage the day-to-day administrative operations of the HR department and use your passion for finding solutions and improving processes to help create effectiveness and efficiency. Reporting to the VP, Human Resources, you’ll join a group of peers in a newly formed team focused on helping the business streamline and standardizing all HR operations. You will need to showcase your skills to work on short-, mid- and long-term projects, demonstrating a clear ability to scope out and manage all portions of technical and people-based functions of the role.

This is a newly created position and is highly visible across the business where you’ll be able to impact both how we operate and how the workforce experiences life at Kyocera. You will partner with key stakeholders and departments to drive the process and system enhancements that will improve the employee experience and continue to position KDA as a great place to work. Your proven experience and use of best practices will have prepared you for this role and you welcome the challenge to enhance current efforts and create impactful initiatives for the organization. If you’re someone who is results-oriented, creative, resourceful and energetic, and thrives in a supportive, yet strategic role with organization-wide impact and visibility, then this is the role for you!

The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day. See below some of the ways you’ll add value and what you need to have to be successful – we look forward to receiving your application!

Responsibilities

1. Assess current HR processes and systems, identify gaps, then recommend and implement improvements and other enhancements to align with the HR and overall organizational strategy.
2. Manage organization-wide projects that deliver an increased quality of HR services such as technology and platform implementation, particularly HRIS and third-party systems. Work very closely with Corporate IT.
3. Collaborate with colleagues on the development and refinement of HR policies; conduct periodic auditing for review and updating for accuracy and ensuring compliance.
4. Analyze and own the people-related data, ensuring accuracy and integrity, tracking efficiency and effectiveness of the varying policies, programs and initiatives within the HR Department.
5. Collaborate and partner with the VP, Human Resources and Human Resources Leadership team to drive operational excellence and the development and execution of HR-related employee communications plan.
6. Oversee the execution of employee experience initiatives, ensuring operational policies and processes are equipped to successfully support activities. Commit to the continuous improvement of a positive corporate culture and championing Kyocera as a great place to work.
7. Manage, develop, and mentor the HR Operations team of 3.
8. Other related duties as assigned.

Qualifications

1. Bachelor’s degree in Human Resources, Business Administration, or related field.
2. At least seven years’ relevant experience in a leadership position, and a minimum of five years’ people management, including remote employees.
3. Project management certification and/or training a must.
4. Previous experience successfully spearheading large scale, complex initiatives such as technology implementations, and organization-wide programs and processes, ideally with an HRIS or ATS.
5. Ability to drive a project from conceptualization to implementation with exceptional attention to detail across short-, mid- and long-term basis.
6. Highly effective time management, change management and communication skills, with added capability to manage multiple priorities and deadlines.
7. Strong ability to use people analytics to create business cases, recommend and implement strategies that positively impact important people decisions.
8. Excellent presentation, interpersonal and collaborative skills across all levels, with an ability to persuade and influence, maximizing your PowerPoint, Excel and Word skills.
9. Up to date and working knowledge of HCM or HR systems, such as ADP WorkforceNow, iCims, and TrakStar. Comfortability learning and adapting to new technologies.
10. Previous experience successfully partnering with and managing vendors to ensure SLAs are met.
11. Familiarity with employment-related laws, regulations, and concepts.

Preferred:

1. Advanced degree a plus.
2. HR certification(s) a plus.

Note: This is a general description of the duties and responsibilities most frequently required of this position. The company may from time-to-time request that the incumbent perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description. Kyocera Document Solutions America, Inc is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company’s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera is looking for enthusiastic and innovative people to help our customers run their businesses more efficiently and more profitably. We offer a generous benefits package including medical, dental and vision plans, a 401k match, flexible spending, disability and life insurance, plus paid time off and holidays. KYOCERA Document Solutions America, Inc. is an Equal Opportunity Employer, a VEVRRA Federal Contractor, and complies with all applicable federal, state, and local laws regarding nondiscrimination. Kyocera provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or protected veteran status. Qualified minorities, women, protected veterans and/or individuals with disabilities are encouraged to apply.