Director & Head, Caribbean Retail Risk

Scotiabank; Canada; Hybrid; CAD 90,000 - 150,000; Full time

Job summary

Join an innovative and purpose-driven organization as the Director & Head of Caribbean Retail Risk. This pivotal role involves providing strategic leadership to optimize credit decisions and ensure regulatory compliance across the Caribbean region. You will cultivate a customer-centric culture while overseeing credit policies, managing loan adjudication centers, and fostering a high-performance team. With a commitment to inclusivity and collaboration, this forward-thinking company offers competitive rewards, including performance bonuses and career development opportunities. If you are ready to make a significant impact in a dynamic environment, this is the opportunity for you.

Benefits

Performance Bonuses

Employee Share Ownership Program

Pension Plan Matching

Health Benefits from Day One

Career Development Opportunities

Qualifications

• 10+ years of experience in retail risk management within a financial institution.
• Degree in business, economics, or related field required.

Responsibilities

• Lead customer-focused culture and deepen client relationships.
• Develop and execute credit policies and strategies.
• Manage loan adjudication and underwriting centers.

Skills

Retail Risk Management

Credit Policy Development

Regulatory Compliance

Customer Relationship Management

Team Leadership

Business Intelligence

Education

Degree in Business

Degree in Economics

Degree in Actuarial Science

Job description

Requisition ID: #

Join a purpose-driven, high-performing team committed to results and inclusivity.

The Director & Head, Caribbean Retail Risk provides strategic leadership for Retail Credit Risk in the Caribbean, ensuring alignment with business strategies, regulatory compliance, and internal policies. This role is essential in driving sustainable growth, optimizing credit decisions, and fostering a customer-centric culture across the region.

This position can be based in Toronto, Canada, or the Dominican Republic, with extensive travel required.

Responsibilities include:

1. Leading and cultivating a customer-focused culture to deepen client relationships and leverage broader bank relationships, systems, and knowledge.
2. Developing and executing Credit Policies and Strategies, Adjudication Processes, Portfolio Oversight & Management, including Originations and Behaviour Scoring to optimize credit decisions throughout the credit cycle.
3. Managing the Loan Adjudication Centres (LACs) for Retail Lending and Loan Underwriting Centres (LUCs) for Small Business, ensuring policy and operational alignment and efficiency.
4. Overseeing Regulatory Compliance, Business Intelligence & Decision Support initiatives, and M&A activities to support retail assets and credit risk in the region.
5. Maintaining risk appetite within limits, ensuring collections operations execute risk strategies effectively.
6. Managing daily activities consistent with the bank’s risk culture and appetite, and communicating these values to the team.
7. Fostering an environment of effective operations, ensuring controls meet operational, regulatory, AML/ATF, and conduct risk obligations.
8. Building a high-performance team by attracting, developing, and motivating staff within an inclusive environment, aligned with the bank’s vision and values.

Qualifications:

• Degree in business, economics, actuarial science, or related field.
• 10+ years’ progressive experience in a financial institution, recognized for retail risk expertise.
• Fluency in English and Spanish.

What’s in it for you?

• An inclusive, collaborative work environment that encourages creativity and celebrates success.
• Competitive rewards including performance bonuses, Employee Share Ownership Program, Pension Plan Matching, and health benefits from day one.
• Opportunities for career development and progression.

Locations:

Canada: Ontario: Toronto

Dominican Republic: Santo Domingo East, North, West

Scotiabank is committed to diversity and inclusion. If you require accommodations during the recruitment process, please inform our Recruitment team. Only shortlisted candidates will be contacted.